Information Management Resources

DECEMBER 20, 2019

Heading into 2020, many enterprises are looking at how AI and data analytics can drive their digital transformation journeys.

Analytics 63

Analytics Digital transformation Government Customer Experience 63

Collibra

FEBRUARY 21, 2024

More importantly, it lays a foundation for data governance and data quality that can fuel your organization with the trusted data that drives decision-making. Cloud rules In today’s digital economy, the cloud is much more than a trend. An enterprise data intelligence solution can accelerate and simplify your migration journey.

Cloud 95

Cloud Digital transformation Customer Experience Analytics 95

AIIM

MARCH 11, 2019

At the heart of this transformation journey is the need to understand, anticipate and redefine internal and external customer experiences. This transformation depends on other important aspirations: business agility and innovation, operational excellence and automated compliance and information governance.

Digital transformation 119

Digital transformation ECM Customer Experience Content services 119

erwin

JUNE 11, 2020

Data intelligence transforms the way industries operate by enabling businesses to hasten the process of analyzing and understanding the derived information with its more understandable models and aggregated trends. Real-time data analytics can be used by businesses to better meet customer needs as it arises and improve customer satisfaction.

Analytics 103

Analytics Blockchain Artificial Intelligence Big data 103

CGI

JANUARY 8, 2018

Reflections on 5 business-changing IT-related trends in 2017. Below are five examples of trends this past year that demonstrate the deep infusion of technology into business imperatives: Major security breaches continued. Both businesses and government breaches continued to make headlines in 2017. to their customers.

Blockchain 40

Blockchain IT Artificial Intelligence Digital transformation 40

IBM Big Data Hub

NOVEMBER 29, 2023

By leveraging AI for real-time event processing, businesses can connect the dots between disparate events to detect and respond to new trends, threats and opportunities. AI can sift through the constant stream of raw business events to identify irregularities or meaningful trends.

Artificial Intelligence 90

Artificial Intelligence Unstructured data Analytics Customer Experience 90

Thales Cloud Protection & Licensing

DECEMBER 20, 2023

Taking AI to the Edge In 2024, the trend in artificial intelligence is shifting toward deploying AI at the network edge, particularly for enterprise applications. In 2024, the trend is moving towards integrated cybersecurity platforms, offering a more cohesive approach to security. Gartner has recognized this shift.

Cybersecurity 83

Cybersecurity Blockchain Artificial Intelligence Encryption 83

Thales Cloud Protection & Licensing

SEPTEMBER 27, 2023

As well as October’s Cybersecurity Awareness Month, there are many planned events to help educate on the emerging trends around cybersecurity and privacy. GITEX GLOBAL features every major technology vendor, trend, and vertical covering sectors including smart cities, cybersecurity, the data economy, mobility, healthcare, and telecoms.

Authentication 83

Authentication Cloud Cybersecurity Data Privacy 83

Reltio

FEBRUARY 12, 2019

If connected and personalized customer experience is your immediate goal, and if you want to know everything about achieving it, look no further. The master data management platforms are evolving to meet the needs of the digital economy.

MDM 53

MDM Customer Experience Digital transformation Analytics 53

erwin

NOVEMBER 13, 2020

However, even in “normal times,” business leaders need to understand how to grow, bring new products to market through organic growth or acquisition, identify new trends and opportunities, determine if new opportunities provide a return on investment, etc. Data Governance (knowing what data you have and where it is). Cloud Migration.

Digital transformation 131

Digital transformation Artificial Intelligence Customer Experience Metadata 131

Collibra

APRIL 11, 2023

It needs to work around the fickleness of customers and rapidly evolving trends. And the role of data is getting bigger in supply chain management, omnichannel customer experiences, and target marketing strategies. SKU data helps understand sales trends and customer preferences. You spot trends early.

Retail 86

Retail Sales Compliance Marketing 86

eDiscovery Daily

OCTOBER 21, 2019

Join us to hear examples of failures by a major medical center, a major financial institution, a large federal government agency, and a noted presidential advisor. Managing Director, FTI; Clair Atkins – Team Lead, Customer Experience, RelativityOne, Relativity; Rose Jones – Partner / Dir. Why e-discovery?

e-Discovery 45

e-Discovery e-Delivery GDPR Education 45

IBM Big Data Hub

JANUARY 19, 2023

While this trend is about protecting customer data and maintaining trust amid shifting regulations, it can also be a game changing, competitive advantage for organizations. They go to great lengths to integrate trust, transparency and risk management into the DNA of the company culture and the customer experience.

Data Privacy 62

Data Privacy Customer Experience Privacy Compliance 62

Rocket Software

MARCH 14, 2022

Steve Charbonnier, research manager for IDC’s Enterprise Content Strategies program, shares data-backed insights in the report that explore the trends, challenges and benefits around adopting intelligent document processing (IDP) applications. IDP Trends in the Financial and Insurance Industries.

Financial Services 82

Financial Services Insurance Digital transformation Paper 82

IBM Big Data Hub

MAY 25, 2023

The Center of Excellence (CoE) already has more than 1,000 consultants with specialized generative AI expertise that are engaging with a global set of clients to drive productivity in IT operations and core business processes like HR or marketing, elevate their customer experiences and create new business models.

Artificial Intelligence 106

Artificial Intelligence Marketing Customer Experience Cloud 106

Reltio

JANUARY 28, 2021

MDM technology has advanced leaps and bounds in the last five to 10 years to keep up with business trends and digital transformation. The best practices many businesses centered their ERPs and customer data systems on now severely limit their agility and ability to use emerging data sources for competitive advantage.

MDM 98

MDM IoT Customer Experience Unstructured data 98

erwin

FEBRUARY 21, 2019

According to Deloitte’s 2018 Retail, Wholesale and Distribution Industry Trends Outlook , “consumers have been conditioned to expect fast, convenient and effortless consumption.” Competitive differentiation: Are personalized offers increasing sales and creating customer loyalty? Now, where are shoppers spending it?

Digital transformation 69

Digital transformation Retail e-Delivery Customer Experience 69

IBM Big Data Hub

OCTOBER 30, 2023

The platform provides an intelligent, self-service data ecosystem that enhances data governance, quality and usability. One of largest asset management company has executed a pilot using machine learning capabilities to further allow for predictive analytics, uncovering trends and patterns that traditional methods might miss.

Analytics 83

Analytics Retail Cloud Insurance 83

Collibra

SEPTEMBER 9, 2022

Data quality significantly influences the organizational efforts in governance and compliance, leading to additional rework and delay. Duplication of contact details, for example, affects customer experience significantly. Any column, schema or cell value that suddenly breaks its past trend. Description.

Analytics 105

Analytics Customer Experience Marketing Unstructured data 105

Collibra

AUGUST 26, 2021

Preventing waste of resources : The Covid-19 pandemic has shown disturbing instances of misuse of government resources such as fraudulent unemployment insurance claims and stimulus checks going to dead people. Recognizing the demand surge is essential for eCommerce companies to prevent chaos and disappointed customers.

Customer Experience 59

Customer Experience Analytics Cloud Insurance 59

Collibra

AUGUST 26, 2021

Preventing waste of resources : The Covid-19 pandemic has shown disturbing instances of misuse of government resources such as fraudulent unemployment insurance claims and stimulus checks going to dead people. Recognizing the demand surge is essential for eCommerce companies to prevent chaos and disappointed customers.

Customer Experience 52

Customer Experience Analytics Cloud Insurance 52

Reltio

APRIL 25, 2019

Blake Morgan , Customer Experience Futurist, makes her point in the Forbes article Five Trends Shaping the Future of Customer Experience In 2019. According to her, “customer experience (CX) is now seen as a key business strategy for every brand.”

Customer Experience 75

Customer Experience Digital transformation B2B B2C 75

Collibra

AUGUST 20, 2021

Poor data quality disrupts the business value chain, leading to failed sales orders, delayed shipments, invoices stuck in the system, or poor customer experiences. Data pipelines ingest data from sources, transform and enrich it, and make it available for storage, operations, or analytics in a governed manner.

Metadata 59

Metadata Analytics Government Customer Experience 59

CGI

OCTOBER 14, 2019

Once you identify the data and define the access, it is important to understand the necessary governance and regulatory issues around using the data. AI and advanced analytics can provide significant benefits to banks, helping them to develop new revenue streams and improve the customer experience, as in the loan example outlined above.

Artificial Intelligence 64

Artificial Intelligence Analytics Customer Experience Big data 64

Collibra

AUGUST 20, 2021

Poor data quality disrupts the business value chain, leading to failed sales orders, delayed shipments, invoices stuck in the system, or poor customer experiences. Data pipelines ingest data from sources, transform and enrich it, and make it available for storage, operations, or analytics in a governed manner.

Metadata 52

Metadata Analytics Government Customer Experience 52

Everteam

MAY 6, 2019

Everteam, being an expert, for more than 25 years in the field of the digital transformation and information governance, developed everteam.iNSight. Everteam.iNSight helps improve the speed and efficiency of the production process which will automatically improve the brand image and provide a positive and enhanced customer experience.

Big data 75

Big data Artificial Intelligence Analytics Digital transformation 75

Everteam

MAY 22, 2019

Everteam, being an expert, for more than 25 years in the field of the digital transformation and information governance, developed everteam.iNSight. Everteam.iNSight helps improve the speed and efficiency of the production process which will automatically improve the brand image and provide a positive and enhanced customer experience.

Big data 74

Big data Artificial Intelligence Analytics Digital transformation 74

Reltio

AUGUST 3, 2023

Consider this: MDM and data governance projects often focus on technical details like APIs and governance policies, with no clear line of sight to business objectives. In terms of market dynamics, it's vital to understand the industry trends, competitor strategies, regulatory changes, and technological advancements.

MDM 52

MDM Marketing Analytics Government 52

IT Governance

APRIL 8, 2019

This is a worrying trend, as it could exacerbate the problem in the future. Security by design is a fundamental principle of the GDPR, and if your organisation is to follow suit, EY says you’ll need to focus on emerging technologies and customer experience. So, how can you address it? Protect the enterprise.

Security 110

Security Artificial Intelligence Digital transformation Data breaches 110

ARMA International

SEPTEMBER 13, 2021

Here, Part 1 discusses the key DT business drivers, concepts, and technology trends, how they are transforming organizations and society, and how the trends are affecting business users and customers. Some technology trends such as real-time data analytics are on-going, while others are more recent, such as blockchain.

Digital transformation 59

Digital transformation Blockchain IT Computer and Electronics 59

AIIM

MARCH 12, 2018

5 Key Trends to Shape Your 2018 Information Management Plans. Moving Beyond Good Intentions – How to Make Governance a Reality. 4 Steps to Leverage What You Already Have and Know to Improve Customer Experiences. The Achilles Heel of Many Content Management Implementations. Content Management Predictions for 2018.

ECM 90

ECM Digital transformation Digital preservation Content services 90

Collibra

JUNE 25, 2021

Duplication of contact details, for example, affects customer experience significantly. Looking at the recent experience, the need to improve the quality of data for COVID-19 and subsequent pandemics is evident more than ever. Any column, schema or cell value that suddenly breaks its past trend. Description.

Analytics 59

Analytics Customer Experience Unstructured data Metadata 59

Rocket Software

NOVEMBER 4, 2021

Breakout sessions at EVOLVE 21 delivered insights to improve governance, modernization and automation. On day one, experts from BNY Mellon, Bloor Research, Sirius, Capgemini, LKSS Consulting/Indicum and Ephesoft presented challenges and solutions to governing, modernizing and automating tech stacks. Breakout Tracks.

Digital transformation 71

Digital transformation Metadata Government Customer Experience 71

Info Source

MARCH 16, 2022

We chose to start with this prediction as it correlates with several other ones, like the shift of business inputs, cloud trends, and automation trends. Granted, there were cyclical trends at least since the start of this century where remote work and onsite work locations for knowledge workers were favored at different times.

Information capture 59

Information capture Marketing Digital transformation Cloud 59

ARMA International

SEPTEMBER 22, 2021

Part 1 discussed the key DT business drivers, concepts, and technology trends, how they are transforming organizations and society, and how they are affecting business users and customers. Some technology trends such as real-time data analytics are on-going, while others are more recent, such as blockchain. Introduction.

Digital transformation 52

Digital transformation Content services IT e-Discovery 52

Info Source

MARCH 16, 2022

We chose to start with this prediction as it correlates with several other ones, like the shift of business inputs, cloud trends, and automation trends. Granted, there were cyclical trends at least since the start of this century where remote work and onsite work locations for knowledge workers were favored at different times.

Information capture 52

Information capture Marketing Digital transformation Cloud 52

Info Source

OCTOBER 21, 2022

In 2021 Federal / National Government investments continued to stall based on their focus on compensation for the pandemic. State and Local government investments grew at a moderate pace in 2021, after a peak investment year 2020. The Manufacturing sector recovered strongly in 2021.

Marketing 52

Marketing Digital transformation Sales Paper 52