IBM Big Data Hub

JULY 12, 2023

As a leading financial group in Spain, CaixaBank has long been an innovator by taking a technology-first approach by placing innovation, digital transformation, customer experience and sustainable banking at the forefront of its strategy.

Digital transformation 48

Digital transformation Financial Services Cloud Customer Experience 48

Reltio

FEBRUARY 22, 2024

As a pioneer in data unification and management, Reltio® continues to push the frontiers in empowering customers to realize the full potential of their data and enable digital transformation. Marquee brands, including a leading international hotel group, joined the Reltio customer roster.

Customer Experience 52

Customer Experience MDM Healthcare Digital transformation 52

Thales Cloud Protection & Licensing

FEBRUARY 28, 2022

By 2025, 115 Million vehicles will be sold with over-the-air update capabilities, almost four times as much as in 2020, and the Boston Consulting Group expect 12 million fully autonomous vehicles a year to be sold by 2035. Digital revolution in the automobile industry. Moreover, the growth curve is steep.

Data Privacy 71

Data Privacy Privacy Manufacturing Digital transformation 71

Info Source

APRIL 20, 2020

“Robert’s vision and extensive experience as a transformational force in the enterprise software industry will serve us well as we deepen our investments in new products and markets to accelerate our success as a critical player in the digital transformation revolution.”.

Digital transformation 64

Digital transformation Customer Experience Insurance Compliance 64

JKevinParker

JUNE 10, 2017

If you want to get digital transformation right for better customer experience, do not ignore this critical piece of the puzzle. ARMA NOVA is a great group of information professionals, and I really appreciate the chance to speak to them again. See my slide deck below.

Digital transformation 49

Digital transformation Customer Experience Records Management IT 49

ARMA International

SEPTEMBER 22, 2021

Now information technologies and the information revolution are again transforming society. The COVID-19 pandemic further accelerated the transformation from many years to just a couple of years. This 3-part series will discuss digital transformation (DT) from several perspectives. Customer Experience (CX).

Digital transformation 52

Digital transformation Content services IT e-Discovery 52

Reltio

MAY 26, 2020

Learn from industries that have already had to digitally transform the customer experience. The What: Personalization – Data and the analysis of it gives CPGs the opportunity to personalize customer experiences more accurately, as well as target consumers with the right advertising.

Customer Experience 52

Customer Experience Retail Sales Digital transformation 52

AIIM

OCTOBER 15, 2018

Historically solutions from North America are primarily focused on customer experience. About the Author: Joerg Lenz is a seasoned Digital Transformation Journey Tour Guide specializing in Digital Transaction Management. This concept also resonates in other common law countries like the UK or Australia.

Compliance 109

Compliance Insurance Digital transformation Authentication 109

Thales Cloud Protection & Licensing

JUNE 23, 2021

Equipped with is foresight, you can lead a smoother, more effective digital transformation. Presented by Amy Konary, Zuora Global VP, Subscribed Strategy Group. model, you lead your customers to think of your products as a set of solutions that provide business value. Usership vs. Ownership . Software Monetization.

Digital transformation 71

Digital transformation Energy and Utilities Agriculture Customer Experience 71

IBM Big Data Hub

JUNE 23, 2023

To accelerate speed-to-market, grow the business with new innovative products and services, gain new and deeper risk insights, and improve customer experience, most companies are also emphasizing digital transformation. We are assisting several prominent companies in every geography on their core modernization journey.

Insurance 56

Insurance Cloud Digital transformation Customer Experience 56

IBM Big Data Hub

AUGUST 1, 2023

With high levels of resiliency, IBM Cloud can help make it easier for Dizzion’s customers to enable their employees to work remotely in a secured and collaborative environment. “Enterprises need to accelerate digital transformation while giving their workforce the flexibility to work on any device from anywhere in the world.

Financial Services 63

Financial Services Computer and Electronics Cloud Digital transformation 63

Reltio

DECEMBER 15, 2020

The industry group calculated that the COVID-19 pandemic has resulted in $491 billion in cumulative losses for the U.S. The industry has faced unprecedented challenges this year, but innovative enterprises realize that having the right data helps create new revenue streams to meet changing customer behaviors, needs, and preferences.”.

Digital transformation 52

Digital transformation MDM Customer Experience Big data 52

IBM Big Data Hub

SEPTEMBER 26, 2022

The recent crisis not only highlighted the critical need to focus more on health equity but also revealed how tapping into data-driven technologies can better ensure equity for marginalized groups. This drives business value by creating more effective outcomes as well as more personalized customer experiences.

B2C 52

B2C Analytics B2B Digital transformation 52

Info Source

OCTOBER 21, 2022

The demand in the region increased over-proportionally last year as organisations picked up projects that were put on hold in 2020 and accelerated their digital transformation efforts. The Public Sector is in an earlier state of digital transformation compared to the private sector, which became apparent during the pandemic.

Marketing 52

Marketing Digital transformation Sales Paper 52

AIIM

MARCH 27, 2018

All of the familiar content management tools and products – RPA, content management, capture, workflow, business rules -- are now grouped under the IBM Automation umbrella, specifically under Business Process Automation. Addressing the rising tide of information chaos is a prerequisite to solving the Digital Transformation puzzle.

Analytics 89

Analytics ECM Digital transformation Government 89

Info Source

MARCH 5, 2019

This unique approach seamlessly brings full digitization to both front and back office processes, enabling organizations to more comprehensively achieve their digital transformation goals. This accounts for significant time wastage and increased processing errors, driving up operating expenses.

Unstructured data 53

Unstructured data Artificial Intelligence Digital transformation Customer Experience 53

Reltio

SEPTEMBER 9, 2019

What is your background and what was your route into Customer Experience Management and Evangelism? I have been focused on customer experience for more than ten years now. I started with my own podcast in 2009 called Customer Creation with Blake Landau my maiden name. Kate Tickner, Reltio. The D.O.M.O.R.E.

Customer Experience 53

Customer Experience Insurance Digital transformation Analytics 53

CGI

DECEMBER 7, 2017

To increase margins retailers are increasingly looking to digital transformation. Yet only 36% of water retailers see themselves as digital innovators. To thrive in this market, technology will be key to future success, both in terms of enhancing the customer experience and in driving efficiency.

Retail 40

Retail Energy and Utilities Marketing Digital transformation 40

Reltio

NOVEMBER 9, 2019

What is your background and what was your route into Customer Experience Management and Evangelism? I have been focused on customer experience for more than ten years now. I started with my own podcast in 2009 called Customer Creation with Blake Landau my maiden name. The D.O.M.O.R.E.

Customer Experience 40

Customer Experience Insurance Digital transformation MDM 40

Information Management Resources

JANUARY 9, 2020

The division will lead the chain’s global digital efforts including ordering, personalization, payments, loyalty and delivery, according to a company memo.

IT 40

IT Customer Experience Digital transformation 40

Rocket Software

NOVEMBER 4, 2021

As the economy and the way work is done continues to transform, Milan spoke about how Rocket will continue to build a powerful legacy with its unique depth and breadth of expertise in the legacy technology space. As Milan leads Rocket into the future, the company will continue to deliver the experiences that lead to legendary outcomes.

Digital transformation 71

Digital transformation Metadata Government Customer Experience 71

erwin

JUNE 11, 2020

Customer profiling and segmentation enables businesses and marketers to better understand their target consumer and group them together according to common characteristics and behavior. Enhance customer experience. Businesses are also able to use such information to provide customers with user-centric customer experience.

Analytics 103

Analytics Blockchain Artificial Intelligence Big data 103

CGI

JANUARY 10, 2018

After all, there is a difference between digital transformation and just becoming digital. As girl group TLC once sang, “Don’t go chasing waterfalls.” Customer focus shifted to customer experience. to their customers. Those who understand this will be the winners of the future.

Blockchain 60

Blockchain IT Artificial Intelligence Digital transformation 60

Reltio

NOVEMBER 9, 2020

At Reltio, we work with the world’s leading brands to enable omnichannel connected customer experiences. These brands understand how, where and when customers want to engage along the customer journey. The KPIs they use to measure ROI are customer experience through Net Promoter Score (NPS) and revenue growth.

Customer Experience 72

Customer Experience MDM Retail Data science 72

ARMA International

SEPTEMBER 27, 2021

Now information technologies and the information revolution are again transforming society. The COVID-19 pandemic further accelerated the transformation from many years to just a couple of years. This 3-part series discusses digital transformation (DT) from several perspectives. Customer Experience Risks.

Digital transformation 54

Digital transformation Risk IT Computer and Electronics 54

CGI

JANUARY 8, 2018

After all, there is a difference between digital transformation and just becoming digital. As girl group TLC once sang, “Don’t go chasing waterfalls.” Customer focus shifted to customer experience. to their customers. Those who understand this will be the winners of the future.

Blockchain 40

Blockchain IT Artificial Intelligence Digital transformation 40

Information Governance Perspectives

MARCH 20, 2020

How do meet that high bar and also provide a seamless customer experience? As far as privacy goes, and despite its long history as a basic component of ethics and law, most groups still haven’t understood you can’t just throw bodies and technology at something like this. That’s a work in progress.

Government 40

Government Privacy Compliance Digital transformation 40

Rocket Software

DECEMBER 9, 2021

Often the QA environment is inadequate to shake out scalability issues, and while experienced DBAs have the skill set to optimize SQL, their numerous responsibilities and the disconnect between application and database groups means they often don’t get a chance to focus on SQL optimization until problems arise.

Customer Experience 59

Customer Experience Retail Cloud Digital transformation 59

CGI

APRIL 18, 2016

Navigating the digital customer experience: data insight required. It’s clear today that all customer-facing business processes should be reevaluated in light of digital transformation. For example, a process originating from a digital interaction should be considered the new norm, not an exception.

Customer Experience 40

Customer Experience Digital transformation IoT Communications 40

OpenText Information Management

APRIL 15, 2024

We, at OpenText, lead groundbreaking digital transformations, providing our customers with essential tools to navigate the ever-evolving business landscape. In this release, we've introduced OpenText™ Core Experience Insights , a cloud-based SaaS application aimed at enhancing customer experiences.

Cloud 96

Cloud Analytics Digital transformation Customer Experience 96

OpenText Information Management

APRIL 15, 2024

We, at OpenText, lead groundbreaking digital transformations, providing our customers with essential tools to navigate the ever-evolving business landscape. In this release, we've introduced OpenText™ Core Experience Insights , a cloud-based SaaS application aimed at enhancing customer experiences.

Cloud 94

Cloud Analytics Digital transformation Customer Experience 94

Information Governance Perspectives

MAY 10, 2020

If you can’t convince your own audit group, you’re going to have trouble with the external regulatory bodies, right? He has developed large-scale information management, privacy, and digital transformation programs for Fortune 500 companies such as Paramount Pictures and Farmers Insurance.

Compliance 52

Compliance Information governance Privacy Data Privacy 52

Reltio

JUNE 26, 2023

As the pace of digital transformation continues to accelerate, organizations are leaning into the profound benefits of Artificial Intelligence (AI) and Machine Learning (ML) to maximize the value of their data.

MDM 98

MDM Artificial Intelligence Digital transformation Customer Experience 98

IBM Big Data Hub

MAY 25, 2023

It’s a powerful way to address critical issues like sub-optimal application performance and poor customer experiences, boost metrics like MTTR and address IT team skill issues for greater resiliency. That gives IT teams the power to address potential issues before they lead to slow-downs, outages or poor customer experiences.

Artificial Intelligence 70

Artificial Intelligence Digital transformation Cloud Customer Experience 70

erwin

JULY 8, 2020

In the blink of an eye, COVID-19 has disrupted all industries and quickly accelerated their plans for digital transformation. There’s a clear connection between business process modeling and digital transformation initiatives.

Digital transformation 136

Digital transformation Compliance GDPR Healthcare 136

Info Source

DECEMBER 8, 2023

At the same time the digital divide continues to widen, leaving geographies in less wealthy emerging markets, and in particular in rural areas further behind. We expect this sector to be at the forefront of embracing Advanced AI technologies to further enhance customer facing processes with a strong focus on Customer Experience.

Marketing 40

Marketing Customer Experience Energy and Utilities Digital transformation 40

Reltio

DECEMBER 10, 2021

Your data fuels your business and your digital transformation. Your ability to run a digital business and make insightful decisions depends heavily on how well you manage your core data. The report helps businesses that are considering MDM solutions by evaluating 15 of the top MDM vendors across 24 key criteria.

MDM 98

MDM Analytics Digital transformation Cloud 98