Remove Cloud Remove Customer Experience Remove Digital transformation Remove Retail
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CGI Client Global Insights: A look at top retail banking trends and priorities

CGI

CGI Client Global Insights: A look at top retail banking trends and priorities. Many retail banks have invested in their “plumbing”- implementing digital technologies to deliver the products, services and experiences their customers demand - but many are still running their businesses just as they did before.

Retail 104
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Retail in 2019 needs security precautions

Thales Cloud Protection & Licensing

As the retail industry follows suit with today’s digital transformation, customer expectations are at an all-time high. Retailers are looking to address these demands with interconnected experiences to give customers more personalized and immediate experiences both in-stores and online.

Retail 100
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Are Data Breaches the New Reality for Retail?

Thales Cloud Protection & Licensing

As digital transformation takes hold, the retail industry is under siege from cyber criminals and nation states attempting to steal consumers’ personal information, credit card data and banking information. Lines are now blurred between physical and digital experiences. And criminals are moving online.

Retail 66
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What a CRM Expert / S&P Economist Says About Mastering the Data-Driven Digital Economy

Reltio

Department of Commerce said that retail spending jumped 17.7% She manages a team covering Customer Experience & Commerce and oversees Voice of Connected User Landscape research. Potential for smart digital transformation to capture or create more than $300B in revenue. Online Acceleration.

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Don’t let bad data drag you down: A retailer’s guide

Collibra

Retail is a dynamic and competitive market. It needs to work around the fickleness of customers and rapidly evolving trends. In addition to the traditional brick-and mortar-stores, the retail business today includes online and mobile stores. The right kind of data can drive great innovations in retail.

Retail 73
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What is a Customer API?

Reltio

APIs play a key role in digital and customer experience initiatives. For example, APIs allow you to build new experiences that enable your customers to order online and do curbside pick up. What common APIs are used to build new experiences? What other preferences are important to deliver a great experience?

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Providing a superior experience for commercial banking customers

OpenText Information Management

The banking industry—which includes retail banks and credit unions, wealth and asset management firms, and corporate and treasury divisions—faces severe challenges. It’s become more important than ever to help optimize banking operations and compliance requirements through seamless digital workflows and elevating customer experiences.