IBM Big Data Hub

SEPTEMBER 11, 2023

We are in the midst of an AI revolution where organizations are seeking to leverage data for business transformation and harness generative AI and foundation models to boost productivity, innovate, enhance customer experiences, and gain a competitive edge. Netezza SaaS: Transitioning to the cloud has never been easier.

Customer Experience 104

Customer Experience Cloud Data migration Digital transformation 104

Reltio

MAY 20, 2022

Modern, cloud-native SaaS simplifies MDM and accelerates the value of your data. Most business leaders agree with our core belief that accelerating the power of data is table stakes for staying competitive in today’s rapidly changing and digital-first world, to drive growth efficiency and reduce risk. There is a better way.

MDM 75

MDM Customer Experience Cloud Insurance 75

Info Source

APRIL 20, 2020

Additionally, he has held senior leadership roles at Callidus Cloud, Sun Microsystems and IBM. ABBYY has earned double-digit revenue growth for three consecutive years and is recognized by The Everest Group as a leader in Intelligent Document Processing. Prior to HPE, Robert was President of Microsoft North America.

Digital transformation 64

Digital transformation Customer Experience Insurance Compliance 64

AIIM

MARCH 12, 2018

A winning recipe: SaaS + Cloud Content Management + IaaS. 2017: A Digitally “Transformative” Year. Digital Preservation – Is Your Current Approach to Managing Long-Term Digital Information Failing the Business? Creating a Digital Transformation Strategy that Builds Upon What You Have. Tip Sheets.

ECM 90

ECM Digital transformation Digital preservation Content services 90

IBM Big Data Hub

DECEMBER 1, 2023

Insurers struggle to manage profitability while trying to grow their businesses and retain clients. Large, well-established insurance companies have a reputation of being very conservative in their decision making, and they have been slow to adopt new technologies.

Insurance 97

Insurance Digital transformation Customer Experience Cloud 97

AIIM

MAY 5, 2020

The large-scale and lasting impacts of a digital transformation will influence your company for decades to come. Going digital is not merely about adopting present practices - it is a step into the future, aligning your business model and company's methods with the format that is solidifying itself as the new standard.

Digital transformation 179

Digital transformation Customer Experience Insurance Education 179

OpenText Information Management

AUGUST 22, 2022

The last two years have been the ultimate use case for empathy-driven communications in customer experience management. Online grocery orders. A shift to remote working, learning and telehealth visits. The disruption has lasting impact for businesses.

Communications 62

Communications Customer Experience Digital transformation Insurance 62

Info Source

MARCH 16, 2022

We chose to start with this prediction as it correlates with several other ones, like the shift of business inputs, cloud trends, and automation trends. Remote work of knowledge workers involved in business transactions increases the demand for Web-based and cloud-based Capture Software clients.

Information capture 59

Information capture Marketing Digital transformation Cloud 59

Info Source

MARCH 16, 2022

We chose to start with this prediction as it correlates with several other ones, like the shift of business inputs, cloud trends, and automation trends. Remote work of knowledge workers involved in business transactions increases the demand for Web-based and cloud-based Capture Software clients.

Information capture 52

Information capture Marketing Digital transformation Cloud 52

IBM Big Data Hub

FEBRUARY 14, 2024

There’s no need to make customers wait for the answers to frequently asked questions (FAQs) or to take the next step to purchase. And digital customer service agents can boost customer satisfaction by offering advice and guidance to customer service agents.

Artificial Intelligence 82

Artificial Intelligence Retail Unstructured data Insurance 82

OpenText Information Management

JUNE 7, 2021

It’s become more important than ever to help optimize banking operations and compliance requirements through seamless digital workflows and elevating customer experiences.

Customer Experience 67

Customer Experience Retail Compliance Content services 67

Reltio

MARCH 15, 2019

They showcase harmonizing data to drive high value for stakeholders, establish a trusted foundation for digital transformation, and launch a fast track to market leader position. The Data Genius awards bring out lots of inspiring stories and the determination to make the company better at customer engagement. Of course they do.

B2B 40

B2B Digital transformation Retail MDM 40

Reltio

MAY 14, 2024

Growing demand for cloud-based data unification solutions, essential for leveraging AI and unleashing digital transformation, has raised the stakes for companies in nearly every industry. Data fragmentation and silos are common challenges faced by various industries, including financial services, insurance, B2B, and retail.

Marketing 52

Marketing Cloud MDM Digital transformation 52

Reltio

APRIL 25, 2019

Blake Morgan , Customer Experience Futurist, makes her point in the Forbes article Five Trends Shaping the Future of Customer Experience In 2019. According to her, “customer experience (CX) is now seen as a key business strategy for every brand.”

Customer Experience 75

Customer Experience Digital transformation B2B B2C 75

Reltio

SEPTEMBER 9, 2019

What is your background and what was your route into Customer Experience Management and Evangelism? I have been focused on customer experience for more than ten years now. I started with my own podcast in 2009 called Customer Creation with Blake Landau my maiden name. Kate Tickner, Reltio. The D.O.M.O.R.E.

Customer Experience 53

Customer Experience Insurance Digital transformation Analytics 53

Reltio

JULY 2, 2019

“As we move into a more automated age – where things are delivered by black-box techniques, deep learning and AI – it is even more important for the data to be correct because otherwise it will impact the customer experience.

Analytics 58

Analytics Insurance Artificial Intelligence Data science 58

Thales Cloud Protection & Licensing

APRIL 3, 2024

In the financial industry, this effect has been accentuated by rapid digital transformation, which has seen a huge number of new players enter the financial ecosystem. Clearly, balancing the customer experience with the need for tight security and compliance is more important than ever, but it isn’t easy.

Customer Experience 62

Customer Experience Compliance Encryption Digital transformation 62

IBM Big Data Hub

MARCH 28, 2024

As cloud computing continues to transform the enterprise workplace, private cloud infrastructure is evolving in lockstep, helping organizations in industries like healthcare, government and finance customize control over their data to meet compliance, privacy, security and other business needs. What is a private cloud?

Cloud 98

Cloud Energy and Utilities Compliance Privacy 98

ARMA International

SEPTEMBER 27, 2021

Now information technologies and the information revolution are again transforming society. The COVID-19 pandemic further accelerated the transformation from many years to just a couple of years. This 3-part series discusses digital transformation (DT) from several perspectives. Customer Experience Risks.

Digital transformation 54

Digital transformation Risk IT Computer and Electronics 54

Reltio

NOVEMBER 9, 2020

At Reltio, we work with the world’s leading brands to enable omnichannel connected customer experiences. These brands understand how, where and when customers want to engage along the customer journey. The KPIs they use to measure ROI are customer experience through Net Promoter Score (NPS) and revenue growth.

Customer Experience 72

Customer Experience MDM Retail Data science 72

Reltio

JULY 31, 2019

Now businesses are acquiring as much data as they can, trying to exploit it to drive innovation and new customer experiences. That’s where cloud comes in because it provides the ultimate flexibility – as your business shifts, your infrastructure shifts easily with it.

Analytics 49

Analytics Blockchain Cloud Artificial Intelligence 49

Reltio

MAY 13, 2019

These inconsistencies impact productivity of your users and also impact customer experience across channels.”. That’s where Reltio Cloud platform comes in. We focus on three objectives – reduce risk, increase efficiency, and accelerate post-migration business transformation.” ” “Yes. “Yes.

Cloud 89

Cloud Cleanup Risk IT 89

Reltio

JULY 6, 2018

Reltio Cloud delivered an Account 360 solution to manage complex relationships and hierarchies among their business units, customers, and partners. Reltio Cloud was deployed to replace the client’s 67 MDM on-premises instances with just 3 regional cloud tenants. Fast Path to Digital Transformation.

MDM 60

MDM Insurance Retail Cloud 60

Reltio

JULY 10, 2019

Much of background is what we now call customer experience and its predecessors of CRM and eCommerce applications in Retail and CPG as well as PLM, ERP and supply chain. Apart from customer/product 360 or regulatory compliance type use-cases how do you see modern data management being used in businesses over the next 3-5 years?

MDM 40

MDM Sales Digital transformation Cloud 40