OpenText Information Management

AUGUST 23, 2021

That’s definitely true in the retail banking sector. CX Index: What is it, and … The post Focus on customer experience to stand out from your retail banking competitors appeared first on OpenText Blogs. However, when that’s what everyone else in your industry is doing, there’s a lot less room to stand out.

Customer Experience 67

Customer Experience Retail Marketing IT 67

Thales Cloud Protection & Licensing

DECEMBER 28, 2018

As the retail industry follows suit with today’s digital transformation, customer expectations are at an all-time high. Retailers are looking to address these demands with interconnected experiences to give customers more personalized and immediate experiences both in-stores and online. The numbers don’t lie.

Retail 100

Retail Customer Experience Security Data breaches 100

IT Governance

FEBRUARY 26, 2020

Decathlon, the world’s largest sporting goods retailer, has suffered a massive data breach, affecting 123 million customer and employee records. It contained information from the retailer’s Spanish businesses and potentially its UK stores. Decathlon has now secured the database, after becoming aware of the breach last week.

Retail 131

Retail Phishing Data breaches Education 131

Rocket Software

JULY 27, 2020

Unfortunately, it has created issues for retailers, as they need modern and agile mobile and web-friendly interfaces for shopping. . A Rocket customer, who provides retail management software to companies across the globe needed help creating more user-friendly web and mobile portals.

Customer Experience 73

Customer Experience Retail Sales Access 73

CGI

MARCH 3, 2020

CGI Client Global Insights: A look at top retail banking trends and priorities. Many retail banks have invested in their “plumbing”- implementing digital technologies to deliver the products, services and experiences their customers demand - but many are still running their businesses just as they did before.

Retail 104

Retail Digital transformation Customer Experience GDPR 104

CGI

DECEMBER 9, 2019

Data monetization: driving the new competitive edge in retail. Retailers are fully aware that their future relies largely on their ability to use data efficiently. However, in today’s dynamic and highly competitive retail sector, retailers need to accelerate their plans and commit resolutely to the path of data monetization.

Retail 96

Retail Sales Customer Experience Artificial Intelligence 96

OpenText Information Management

OCTOBER 3, 2018

The battle is called retail execution. Securing shelf space is not cheap and persuading retailers to take your products means convincing them your product is … The post Retail execution with SAP DAM appeared first on OpenText Blogs. It affects the products and options available to you and what you buy.

Retail 57

Retail Customer Experience Security IT 57

OpenText Information Management

SEPTEMBER 18, 2020

It simplifies and improves commerce between trading partners by automating or streamlining business processes, such as electronic procurement, … The post Why small retailers are flocking to this EDI solution appeared first on OpenText Blogs.

Retail 62

Retail B2B IT IoT 62

Thales Cloud Protection & Licensing

SEPTEMBER 24, 2019

Retailers and shoppers are leveraging and enjoying many benefits data sharing brings: loyalty programs, personalized experiences, easier product location and ordering, online shopping, mobile access and the list goes on. Unfortunately, this results in retailers as a top target for cyberattacks. Business is booming and data is flowing.

Retail 89

Retail Digital transformation Security Encryption 89

Security Affairs

MAY 6, 2022

This was reported to Vedomosti by four participants in this market, a representative of a large retailer and an employee of a specialized association.” Ukraine IT Army launched massive DDoS attacks on the EGAIS portal that has a crucial role in Russia’s alcohol distribution. To nominate, please visit:? Pierluigi Paganini.

IT 82

IT Retail Marketing Cybersecurity 82

IT Governance

MARCH 26, 2019

It’s relevant for everyone, including retail and hospitality. Retail and hospitality organisations will likely need to conduct several to cover all their processes, both new and existing. Common activities for retail and hospitality requiring DPIAs. The ICO also has excellent guidance on exactly when to carry out a DPIA.

Retail 78

Retail Risk GDPR Government 78

OpenText Information Management

APRIL 23, 2018

Digital transformation can deliver incredible results but some organizations can be blinded by the potential of digital technologies and miss the important … The post Digital transformation in retail appeared first on OpenText Blogs. The company said that its digital investment was a big part of this success.

Digital transformation 58

Digital transformation Retail IT 58

Data Matters

APRIL 4, 2024

The decision gives effect to the CDA as drafted and will make it significantly harder for the government to hold manufacturers and online retailers liable for content, including software, created and sold by third parties.

Manufacturing 88

Manufacturing Communications Retail Sales 88

OpenText Information Management

FEBRUARY 13, 2019

The retail industry is extremely competitive with traditional brick-and-mortar retailers under pressure from online services such as Amazon. Predictive analytics offers huge benefits for retailers as it helps them turn Big Data into actionable insight to better understand and connect with their customers.

Retail 64

Retail Analytics Big data IT 64

Thales Cloud Protection & Licensing

OCTOBER 18, 2018

As digital transformation takes hold, the retail industry is under siege from cyber criminals and nation states attempting to steal consumers’ personal information, credit card data and banking information. senior retail IT security managers and 96 IT security managers from retailers across the globe. Nearly 95 percent of U.S.

Retail 66

Retail Data breaches Digital transformation Encryption 66

Data Matters

APRIL 6, 2022

1 Consistent with its recent rulemaking activity, in its accompanying release, the SEC highlighted private funds; Environmental, Social and Governance (ESG) investing; retail; cyber; and digital assets as key examination priorities. Private Fund, ESG Investing, Retail Investors, Cybersecurity, Fintech, and Digital Assets.

Retail 88

Retail Compliance Sales Risk 88

Thales Cloud Protection & Licensing

DECEMBER 11, 2018

As I was starting to write this blog, yet another retail program data breach occurred, for Marriott’s Starwood loyalty program. What I’d originally planned to write about was a topic that directly applies – why retailers of all stripes are not investing in data security. But none of these reasons rose to the top in retail.

Retail 66

Retail Data breaches Encryption Mining 66

Thales Cloud Protection & Licensing

OCTOBER 23, 2019

Digital transformation (DX) is fundamentally impacting all aspects of the economy across every industry, and nowhere is this truer than in retail. Analysis of this year’s results showed that the percentage of retailers increasing IT security spending declined. Tools that reduce multi-cloud data security complexity are critical.

Retail 54

Retail Cloud Encryption Digital transformation 54

OpenText Information Management

JANUARY 15, 2018

The cell had worked out this was a trip … The post Putting AI-enhanced analytics at the heart of retail customer experience appeared first on OpenText Blogs. As we drove, my cell informed me that we were 30 minutes from our destination. How did it know?

Customer Experience 72

Customer Experience Retail Analytics IT 72

Thales Cloud Protection & Licensing

OCTOBER 23, 2018

So before the shopping frenzy begins, we thought this would be an opportune time to outline some best practices that both retailers and consumers should follow in order to protect consumer data. As convenience technologies evolve, look for more risks to consumers and retailers. Protecting Consumer Data is Priority #1.

Retail 70

Retail Data breaches Phishing Authentication 70

OpenText Information Management

NOVEMBER 29, 2021

A large Canadian food and pharmacy retailer, and long-time OpenText™ customer, with more than 2,500 corporate-owned retail locations serving nearly 13,000 independent distribution customers had been running OpenText™ Extended ECM on-premises since 2009.

Content services 109

Content services Marketing ECM Retail 109

IBM Big Data Hub

DECEMBER 8, 2023

This holiday season, shoppers are ready to shop again and they’re prepared to spend even more. Are your IT systems ready to handle any spikes and keep everyone jolly? Or are you worried that incidents—finicky apps, slow page loads or even downtime— might ruin the holiday spirit along with your bottom line?

IT 120

IT Customer Experience Artificial Intelligence Cloud 120

OpenText Information Management

APRIL 4, 2018

Forget bitcoin, data is the new currency of retail appeared first on OpenText Blogs. On May 25, 2018, the new EU data privacy regulation, known as the General Data Protection Regulation (GDPR), comes into force. Shortly after that the sky falls in and the world ends. Well, it does if some of the press comment is to be believed.

Retail 54

Retail GDPR Data Privacy Privacy 54

Krebs on Security

MAY 11, 2020

Diebold Nixdorf , a major provider of automatic teller machines (ATMs) and payment technology to banks and retailers, recently suffered a ransomware attack that disrupted some operations. The 35,000-employee company also produces point-of-sale systems and software used by many retailers. ” NOT SO PRO LOCK. WEEKEND WARRIORS.

Ransomware 336

Ransomware Retail Sales Data breaches 336

IBM Big Data Hub

APRIL 25, 2024

Early on, ecommerce marketing strategies touted the novelty of tax-free, online-only retailing that incentivized consumers to select an online channel both for convenience and better pricing options. Commerce is a complex journey in which the moment of truth—conversion—takes place. But the paradigm has shifted.

Customer Experience 87

Customer Experience Retail Marketing Sales 87

CGI

DECEMBER 7, 2017

The challenge ahead for water retailers. Before we all breathe a collective sigh of relief, let’s take a quick look at other markets to get a glimpse of what my lay in store for retailers in this market. To increase margins retailers are increasingly looking to digital transformation. premanath.puch…. Thu, 12/07/2017 - 15:43.

Retail 40

Retail Energy and Utilities Marketing Digital transformation 40

IBM Big Data Hub

FEBRUARY 12, 2024

How we arrived at this CX environment Early days of retail Before mass media, it was harder to know what other products were available outside of the ones offered by the local store. Previously, their direct customers were mostly retailers or resellers, who sold to the end users in store. a mobile app).

Customer Experience 103

Customer Experience Retail Artificial Intelligence Manufacturing 103

IBM Big Data Hub

MARCH 8, 2024

Some forecasts suggest online retail might be responsible for half of all retail revenues by next year. In what McKinsey refers to as “the e-commerce catch-22,” many retailers with significant growth in ecommerce sales through 2020 and 2021 saw their margins decline.

Retail 87

Retail e-Discovery Artificial Intelligence Marketing 87

Collibra

APRIL 11, 2023

Retail is a dynamic and competitive market. In addition to the traditional brick-and mortar-stores, the retail business today includes online and mobile stores. The right kind of data can drive great innovations in retail. This blog outlines what bad data means and how you can stop it from hurting your retail business.

Retail 86

Retail Sales Compliance Marketing 86

Krebs on Security

APRIL 29, 2022

In a blog post on Wednesday , Google’s Michelle Chang wrote that the company’s expanded policy now allows for the removal of additional information that may pose a risk for identity theft, such as confidential log-in credentials, email addresses and phone numbers when it appears in Search results.

Search queries 362

Search queries Retail Government Marketing 362

IBM Big Data Hub

APRIL 16, 2024

Our product in action A prominent family-owned retail enterprise in the United States harnessed the power of IBM and NeuralSeek solutions to redefine its online shopping with IBM watsonx Assistant with NeuralSeek analytics. Streamlined access to effective product descriptions maintained a competitive advantage in online retail.

Security 88

Security Unstructured data Retail Analytics 88

IT Governance

OCTOBER 26, 2021

As the graph above demonstrates, the other big contributors were the technology and media sector (37 incidents), the education sector (35), retail (18) and professional services (15). Notably, there has been a decline in data breaches and cyber attacks in the retail sector compared to Q2 (18 vs 41). Which sectors are most vulnerable?

Data breaches 130

Data breaches Retail Government Ransomware 130

Security Affairs

AUGUST 20, 2021

The retailer also reported that its main databases were not impacted. . According to the Brazilian blog TecMundo , the attack against Lojas Renner was orchestrated by RansomExx operators. According to the Brazilian blog TecMundo , the attack against Lojas Renner was orchestrated by RansomExx operators.

Ransomware 107

Ransomware Retail Data breaches Marketing 107

CGI

SEPTEMBER 3, 2019

‘People are strange, when you’re a stranger’: A retail bank view into artificial intelligence. For the past five years, CGI has surveyed retail bank customers to identify what they want from banks, how they view alternative providers, and opportunities for further bank investment to provide banks with a view into the year ahead.

Artificial Intelligence 45

Artificial Intelligence Retail Customer Experience Marketing 45

Security Affairs

MAY 29, 2019

The threat group is also known for its recent attack campaign against Bank and Retail business sectors, but the latest evidence indicates a potential expansion of its criminal operation to other industries too. To understand its capabilities, the macro code has been isolated and analyzed in detail. Part of extracted macro. exe” (SFX).

IT 69

IT Retail Archiving File names 69

OpenText Information Management

APRIL 5, 2024

Headquartered in Cape Town, South Africa, Pick n Pay is a leading retailer that operates more than 1,650 stores in seven countries on the African continent. Guest author : Leon Van Niekerk is Head of Testing at Pick n Pay Group, a South African retailer. Alongside our standard home delivery services, we recently launched the ASAP!

Retail 67

Retail IT 67

IBM Big Data Hub

FEBRUARY 1, 2024

More prominently, central bank digital currencies (CBDCs) have come to offer digital forms of central bank money, while tokenized deposits tokenize the lifecycle of commercial bank money in both the retail and wholesale context. Like cash, they are designed to store value, serve as mediums of exchange, and represent a unit of account.

Retail 101

Retail Privacy Compliance Government 101