Legendary Help: Modernizing the retail customer experience

Rocket Software

Unfortunately, it has created issues for retailers, as they need modern and agile mobile and web-friendly interfaces for shopping. . A Rocket customer, who provides retail management software to companies across the globe needed help creating more user-friendly web and mobile portals.

Digital Transformation In Retail: The Retail Apocalypse

erwin

Much like the hospitality industry , digital transformation in retail has been a huge driver of change. In fact, the retail market was expected to grow by more than 3 percent in 2018 , unemployment is low, and wages are at least stable. Now, where are shoppers spending it?

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Magecart Spies Payment Cards From Retailer Vision Direct

Data Breach Today

Card-Sniffing JavaScript Posed as Google Analytics Script on Retailer's Sites Online contact lens retailer Vision Direct says it suffered a data breach that exposed customers' names and complete payment card details.

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Retailer Orvis.com Leaked Hundreds of Internal Passwords on Pastebin

Krebs on Security

and founded in 1856, privately-held Orvis is the oldest mail-order retailer in the United States. The company has approximately 1,700 employees, 69 retail stores and 10 outlets in the US, and 18 retail stores in the UK.

Digital transformation in retail

OpenText Information Management

Last month, Target announced its latest figures that showed a remarkable turnaround from the same time the year before. The company said that its digital investment was a big part of this success.

Retail in 2019 needs security precautions

Thales eSecurity

As the retail industry follows suit with today’s digital transformation, customer expectations are at an all-time high. Retailers are looking to address these demands with interconnected experiences to give customers more personalized and immediate experiences both in-stores and online.

Magecart Hits Macy's: Retailer Discloses Data Breach

Dark Reading

The retail giant discovered malicious code designed to capture customer data planted on its payment page

CNIL Adopts Its First Sanction as Lead Supervisory Authority, Fining French Online Shoe Retailer

Hunton Privacy

On August 5, 2020, the French Data Protection Authority (the “CNIL”) announced that it has levied a fine of €250,000 on French online shoe retailer, Spartoo, for various infringements of the EU General Data Protection Regulation (“GDPR”).

Retailers increase cyber security spending, but attacks continue to rise

IT Governance

The UK’s biggest retailers are spending more than ever on cyber security but are continuing to see an alarming rise in cyber attacks and data breaches due to the ever-evolving threat landscape, a report has found. Are retailers investing wisely? Retail

It’s time to think twice about retail loyalty programs

Thales eSecurity

As I was starting to write this blog, yet another retail program data breach occurred, for Marriott’s Starwood loyalty program. But it looks like my own personal data has been breached – again. But none of these reasons rose to the top in retail. You should consider it too.

Legendary Help: Supporting retailers with efficient and secure payment systems

Rocket Software

In the case of one Rocket client, an IT solutions provider that supplies point-of-sale solutions to thousands of retailers in the U.S., Rolling out software updates can be tedious, but for POS providers, it’s extremely important. Keeping businesses running is a team effort.

Winning in retail with IBM Watson Knowledge Catalog

IBM Big Data Hub

From reading the news headlines of yet another retail chain closing its stores, one can easily be left with the impression that we’re in a retail apocalypse. But in reality, the overall retail industry is very strong and healthy — especially online

Retail Cyberattacks Set to Soar 20% in 2019 Holiday Season

Threatpost

A couple of factors this year are making the 2019 holiday shopping season a circus for cybercriminals when it comes to cyberattacks against retail orgs.

Top 6 predictive analytics software benefits for the Retail industry in 2019

OpenText Information Management

The retail industry is extremely competitive with traditional brick-and-mortar retailers under pressure from online services such as Amazon. … The post Top 6 predictive analytics software benefits for the Retail industry in 2019 appeared first on OpenText Blogs.

DPIAs for retail and hospitality 

IT Governance

It’s relevant for everyone, including retail and hospitality. Retail and hospitality organisations will likely need to conduct several to cover all their processes, both new and existing. Common activities for retail and hospitality requiring DPIAs. To give an idea of what activities may require a DPIA in real terms for the retail and hospitality sectors, here is a non-exhaustive list: CCTV.

Retailers Face Many Challenges, Data Security Doesn’t Have to be One of the Them

Thales eSecurity

Retailers and shoppers are leveraging and enjoying many benefits data sharing brings: loyalty programs, personalized experiences, easier product location and ordering, online shopping, mobile access and the list goes on. It also only takes a click for a customer to be gone.

Sports retail giant Decathlon leaks 123 million customer and employee records

IT Governance

Decathlon, the world’s largest sporting goods retailer, has suffered a massive data breach, affecting 123 million customer and employee records. It contained information from the retailer’s Spanish businesses and potentially its UK stores.

How my Apple Watch gave me a window into a world of IoT in Retail

OpenText Information Management

So far, the Retail sector has been slow to embrace IoT but it’s beginning to happen. Buying an Apple … The post How my Apple Watch gave me a window into a world of IoT in Retail appeared first on OpenText Blogs. Analytics B2B Integration Business Network Customer Experience Management Omni-Channel Supply Chain Customer Experience internet of things IoT retail supply chain supply chain collaboration

GDPR. Forget bitcoin, data is the new currency of retail

OpenText Information Management

Well, it does if some of the press comment is to be believed. But what if, just if, it’s not that bad? Forget bitcoin, data is the new currency of retail appeared first on OpenText Blogs.

Retail Banks’ Lofty Goals and Where to Start

InfoGoTo

Retail banks in the United States face a whole host of challenges including customer confidence, regulatory compliance, attracting new customers, cybersecurity, utilizing big data and mastering social media, to name a few. Given these challenges, it’s not so surprising that retail banks would align their priorities with these challenges. While it would be ideal to achieve all eight of these goals, it’s not realistic to do that all at once.

Data monetization: driving the new competitive edge in retail

CGI

Data monetization: driving the new competitive edge in retail. Retailers are fully aware that their future relies largely on their ability to use data efficiently. Data has become an essential resource and a key element in the growth strategy of large retail organizations.

Putting AI-enhanced analytics at the heart of retail customer experience

OpenText Information Management

How did it know? I hadn’t told it where we were going – there wasn’t an appointment on my calendar. The cell had worked out this was a trip … The post Putting AI-enhanced analytics at the heart of retail customer experience appeared first on OpenText Blogs.

Retail has a multi-cloud problem…with sensitive data

Thales eSecurity

Digital transformation (DX) is fundamentally impacting all aspects of the economy across every industry, and nowhere is this truer than in retail. As a result, it’s not surprising that complexity was identified by 40% of respondents as a top barrier to data security deployment.

Connected Customer 360 Profiles for Retail & Luxury Brands

Reltio

3 Things Data Innovators at Retail & Luxury Brands Have in Common. Retail and luxury brand leaders may use different terms to describe customers, including “clients” or “guests.” These are the customer data silos of a retailer that’s undergoing a transformation. It’s unclear.

How data breaches are affecting the retail industry

IT Governance

It seems like there is another one being reported in the news every week. Only time will tell – and we may not have to wait long – but in the meantime, what is the impact of data breaches in the retail industry, and what needs to be done to mitigate them? Data breaches.

Are Data Breaches the New Reality for Retail?

Thales eSecurity

As digital transformation takes hold, the retail industry is under siege from cyber criminals and nation states attempting to steal consumers’ personal information, credit card data and banking information. retailers experiencing a breach in the last year.

Retailers are tracking where you shop -- and where you sleep

Information Management Resources

Retailers are following the trail of electronic bread crumbs left by millions of customers. And it’s helping them at a time when the industry is suffering. Customer data Retailers Retail industry Consumer goods industry

7 reasons why retail mobile technology is growing in 2019

Jamf

According to a recent study Jamf commissioned, here are 7 reasons why retail mobile technology is growing in 2019. A powerful Mobile Device Management (MDM) system is key to keeping it all running smoothly

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7 Holiday Security Tips for Retailers

Dark Reading

It's the most wonderful time of the year - and hackers are ready to pounce. Here's how to prevent them from wreaking holiday havoc

GDPR – the facts and what it means for the retail sector

IT Governance

With all the noise, however, it’s possible that the key facts haven’t been heard clearly, especially by those in smaller businesses where there isn’t always a defined person to take the lead for IT. The GDPR is not an IT issue. Rather, it is a business issue: organisations in every sector collect, access and use personal data for many purposes – hiring, marketing, sales, customer service and so on. It must be stored only for as long as is necessary.

Personalizing the retail supply chain with predictive analytics

Information Management Resources

It has never been more critical for retailers to leverage data to create the convenience and the experiences that consumers crave. Predictive analytics Analytics Retail industry Retailers Consumer goods industry

E-commerce Product Catalog Management for Retailers

Cllax

The retail business has seen a huge jump in sales in the recent years and it is all thanks to the internet. Retailers have seen an increase in sales while. Guest Post

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CGI Client Global Insights: A look at top retail banking trends and priorities

CGI

CGI Client Global Insights: A look at top retail banking trends and priorities. We summarize the findings and insights from these discussions in the CGI Client Global Insights retail banking report. Driving a better customer experience and agile IT delivery.

Online Retailer LightInTheBox exposes unsecured DB containing 1.3TB of web server logs

Security Affairs

LightInTheBox is a Chinese online retailer trading on the New York Stock Exchange, most of its customers are in North America and Europe. LightInTheBox is generating over 12 million monthly visitors on its website, along with several smaller subsidiary companies.

Magecart cybercrime group stole customers’ credit cards from Newegg electronics retailer

Security Affairs

Magecart hackers have stolen customers’ credit card data from the computer hardware and consumer electronics retailer Newegg. behind the Ticketmaster and British Airways data breaches has now victimized popular computer hardware and consumer electronics retailer Newegg.

Information Security and Compliance Through the Prism of Healthcare and Retail

AIIM

Let’s explore how these concepts relate to two specific industries – healthcare and retail. 1 -- Healthcare at the practice level illustrates the challenges of matching small business IT resources with highly complex compliance requirements. 2 -- Retail provides useful lessons in the importance of decentralized capture and the security challenges it creates. compliance healthcare scanning information security information capture retail

The Countdown to Black Friday Has Begun. Are Retailers and Consumers Ready?

Thales eSecurity

It’s hard to believe we are just a month away from the “unofficial” kick off of the holiday shopping season—Black Friday. As convenience technologies evolve, look for more risks to consumers and retailers. For more information on our Data Threat Report-Retail Edition, please click here.