IT Governance

FEBRUARY 26, 2020

Decathlon, the world’s largest sporting goods retailer, has suffered a massive data breach, affecting 123 million customer and employee records. It contained information from the retailer’s Spanish businesses and potentially its UK stores. The researchers even suggested that some employees could be in physical danger.

Retail 131

Retail Phishing Data breaches Education 131

erwin

FEBRUARY 21, 2019

Much like the hospitality industry , digital transformation in retail has been a huge driver of change. One important fact is getting lost among all of the talk of “the retail apocalypse” and myriad stories about increasingly empty shopping malls: there’s a lot of money to be made in retail.

Digital transformation 69

Digital transformation Retail e-Delivery Customer Experience 69

IT Governance

MARCH 26, 2019

It’s relevant for everyone, including retail and hospitality. Retail and hospitality organisations will likely need to conduct several to cover all their processes, both new and existing. Common activities for retail and hospitality requiring DPIAs. The ICO also has excellent guidance on exactly when to carry out a DPIA.

Retail 78

Retail Risk GDPR Government 78

IT Governance

JUNE 19, 2019

The Regulation doesn’t define what ‘high risk’ is, so this blog provides examples of processing activities that require a DPIA. Before we crack on with our examples, we should explain how you can identify high-risk data processing activities. Face and iris recognition and fingerprint scans are the most common examples.

GDPR 73

GDPR Personal data Risk Data breaches 73

erwin

FEBRUARY 14, 2019

The rate at which organizations have adopted data-driven strategies means there are a wealth of digital transformation examples for organizations to draw from. Online start-ups such as Airbnb, HomeAway and Couchsurfing are some of the most clear cut digital transformation examples in the hospitality industry.

Digital transformation 75

Digital transformation Customer Experience Data breaches Retail 75

IBM Big Data Hub

MARCH 8, 2024

Some forecasts suggest online retail might be responsible for half of all retail revenues by next year. In what McKinsey refers to as “the e-commerce catch-22,” many retailers with significant growth in ecommerce sales through 2020 and 2021 saw their margins decline.

Retail 85

Retail e-Discovery Artificial Intelligence Marketing 85

Collibra

APRIL 11, 2023

Retail is a dynamic and competitive market. In addition to the traditional brick-and mortar-stores, the retail business today includes online and mobile stores. The right kind of data can drive great innovations in retail. This blog outlines what bad data means and how you can stop it from hurting your retail business.

Retail 88

Retail Sales Compliance Marketing 88

Krebs on Security

MAY 11, 2020

Diebold Nixdorf , a major provider of automatic teller machines (ATMs) and payment technology to banks and retailers, recently suffered a ransomware attack that disrupted some operations. The 35,000-employee company also produces point-of-sale systems and software used by many retailers.

Ransomware 334

Ransomware Retail Sales Data breaches 334

Hunton Privacy

JANUARY 10, 2024

An example of a “model-as-a-service” company the FTC describes is a business that develops large language models (“LLMs”) and sells access to them to online retailers for use as customer service chatbots.

Privacy 61

Privacy Artificial Intelligence Retail Risk 61

IBM Big Data Hub

FEBRUARY 12, 2024

For example, McKinsey found that 50% of consumers reported they would switch brands if their preferred brand was unavailable due to shortages. How we arrived at this CX environment Early days of retail Before mass media, it was harder to know what other products were available outside of the ones offered by the local store.

Customer Experience 100

Customer Experience Retail Artificial Intelligence Manufacturing 100

IBM Big Data Hub

FEBRUARY 1, 2024

More prominently, central bank digital currencies (CBDCs) have come to offer digital forms of central bank money, while tokenized deposits tokenize the lifecycle of commercial bank money in both the retail and wholesale context. Like cash, they are designed to store value, serve as mediums of exchange, and represent a unit of account.

Retail 98

Retail Privacy Compliance Government 98

IBM Big Data Hub

NOVEMBER 30, 2023

In retail, for example, use future flood risk predictions to inform store location planning, raw material procurement, and inventory supply chain logistics. An insurer, for example, could send an SMS alert advising policyholders to move their vehicles ahead of a predicted hailstorm.

Energy and Utilities 93

Energy and Utilities Insurance Risk Retail 93

CGI

SEPTEMBER 3, 2019

‘People are strange, when you’re a stranger’: A retail bank view into artificial intelligence. For the past five years, CGI has surveyed retail bank customers to identify what they want from banks, how they view alternative providers, and opportunities for further bank investment to provide banks with a view into the year ahead.

Artificial Intelligence 45

Artificial Intelligence Retail Customer Experience Marketing 45

Thales Cloud Protection & Licensing

MARCH 10, 2021

Guest Blog: TalkingTrust. Imagine a world where the retail value of your car actually grows over time – that’s now becoming a reality. The automotive industry is a primary example of how Internet-based threats can impact the privacy and safety of end users (aka drivers). What’s driving the security of IoT?

IoT 77

IoT Security Manufacturing Encryption 77

Hunton Privacy

JUNE 21, 2016

The very acronym evokes head scratches and sighs of angst and frustration among many lawyers in the retail industry. But what is it and why has virtually every retailer been hit with a TCCWNA class action demand letter or lawsuit in the past few months? You have probably heard about it. You may have even been warned about it.

Retail 40

Retail Compliance Insurance Risk 40

ChiefTech

JULY 18, 2013

Here are some more examples, both supermarkets in the UK, who make their employee ''intranet'' accessible (i.e. not behind a login or VPN) over the public Web: Asda Green Room blog. Out Tesco , which also includes information about staff benefits and working at Tesco.

Retail 60

Retail Cloud Access Communications 60

IBM Big Data Hub

MARCH 27, 2024

For example, it doesn’t include the primary asset needed for such activities: electricity. There’s even a specific term for when smaller companies make a gradual entry into this market— retail colocation, which allows organizations to start slowly. For the purposes of this blog post, the integrator is you.

Cloud 106

Cloud Marketing Retail Artificial Intelligence 106

IBM Big Data Hub

JANUARY 30, 2024

Sometimes, we can look to others who have gone before us for inspiration and examples to help shape our vision for success. For inspiration, look across industries to uncover examples of data center success. Explore services for cloud migration The post Achieve Data Center Excellence with IBM and VMware appeared first on IBM Blog.

Analytics 77

Analytics Cloud Manufacturing Retail 77

Security Affairs

NOVEMBER 20, 2020

This ransomware strain emerged in September 2020, but the threat actors behind already managed to lock quite big companies, such as game developers Crytek, booksellers Barnes & Noble, and most recently a retail giant Cencosud from Chile. Same tools and naming convention have been used as well, for example md.exe, rdp.bat, svchost.exe.

Ransomware 125

Ransomware Retail Encryption Manufacturing 125

IT Governance

NOVEMBER 14, 2018

That’s why we’ve dedicated this blog to explaining everything you need to know about data controllers and data processors. For example, a marketing executive at a retailer hires a company to conduct a survey on shoppers’ browsing habits. The basics. Sounds simple enough. Responsibilities of the data processor.

GDPR 107

GDPR Retail Data collection Personal data 107

IBM Big Data Hub

FEBRUARY 14, 2024

For example, Amazon reminds customers to reorder their most often-purchased products, and shows them related products or suggestions. For example, a supply-chain function can use algorithms to predict future needs and the time products need to be shipped for timely arrival. Routine questions from staff can be quickly answered using AI.

Artificial Intelligence 86

Artificial Intelligence Retail Unstructured data Insurance 86

IT Governance

NOVEMBER 23, 2020

In this blog, we look at some of the scams you should look out for and what you can do to protect yourself. But in the US, Black Friday refers to the discounts that retailers offer the day after Thanksgiving – and thanks to the rise in online shopping (which will be even more prominent this year with COVID-19), it has become a global custom.

Phishing 137

Phishing Sales Retail Passwords 137

IBM Big Data Hub

JANUARY 29, 2024

A recent analysis from the IBM Institute for Business Value asked company executives “[…] how they use data to create performance baselines and to understand how applying technologies—for example, cloud, AI, generative AI—might materially improve performance in the parts of the business that generate income.”

Digital transformation 72

Digital transformation Artificial Intelligence Cloud Blockchain 72

The Last Watchdog

FEBRUARY 24, 2022

For example, your website security may prove strong, applications not so much. Healthcare companies must follow HIPAA rules; retailers must comply with PCI DSS. Reinforcing positives. A pen test can help highlight the positives of your company. Now, you can totally focus on the application. Strategic positioning. Business continuity.

Security 198

Security Compliance Retail IoT 198

Security Affairs

MAY 1, 2023

Russian TA505 hacking group , aka Evil Corp , has been active since 2014 focusing on Retail and banking sectors. “In one example, the malicious ad was for a legitimate remote desktop solution, AnyDesk. ” reads the report published by Elastic Security Labs.

Retail 95

Retail Access Education Security 95

IBM Big Data Hub

APRIL 28, 2022

Data fabric in action: Retail supply chain example. To truly understand the data fabric’s value, let’s look at a retail supply chain use case where a data scientist wants to predict product back orders so that they can maintain optimal inventory levels and prevent customer churn.

MDM 83

MDM Retail Metadata Access 83

IT Governance

NOVEMBER 14, 2018

Black Friday and Cyber Monday are almost upon us, kickstarting what retailers hope will be a successful trading period. However, retailers offering both a physical and digital presence stand to gain the most, as the omnichannel approach is favoured by 69% of UK-based survey respondents. Need more information?

Retail 94

Retail Personal data GDPR Risk 94

Hunton Privacy

NOVEMBER 22, 2022

As reported in the the Retail Industry Law Resource blog : Plaintiff’s firms continue to file variations of state law wiretapping lawsuits over “session replay” software and “live chat” or “chatbot” applications in various jurisdictions. A violation arguably occurs each time a user visits a website.

Communications 58

Communications Retail Privacy Access 58

OpenText Information Management

FEBRUARY 6, 2023

This often happens to consumers when, for example, reviewing details about a new car lease or opening a new investment account. consumer duty for the financial services industry appeared first on OpenText Blogs. To start, the length of a car lease … The post Customer first: New U.K.

Financial Services 57

Financial Services Customer Experience Retail Cloud 57

IT Governance

DECEMBER 7, 2021

The message might include an expensive item that you have apparently purchased, enticing you to follow a link to alert the retailer to the mistake. The messages are Christmas-themes, offering services such as gift deliveries and promoting special offers at retailers.

Phishing 98

Phishing e-Delivery Retail Sales 98

IBM Big Data Hub

FEBRUARY 19, 2024

For example, IBM Food Trust® , a collaborative network of growers, processors, wholesalers, distributors, manufacturers, retailers and others, uses blockchain technology to improve visibility and accountability across the food supply chain.

Blockchain 86

Blockchain Analytics Artificial Intelligence Marketing 86

Reltio

APRIL 1, 2020

This post offers a look at the topic of scalability, outlining what the concept means and how it applies to customer data management, with some customer examples. The issue is particularly prevalent in industries like retail and financial services, which can contend with massive spikes in usage based on seasonality and marketing initiatives.

Retail 68

Retail MDM Cloud Customer Experience 68

IBM Big Data Hub

JULY 26, 2023

If we think about asset maintenance, for example, the questions are which technicians are available, where, and how should their work be prioritized. This use case shows how AI can help by processing unstructured image and video data in addition to structured data in the previous examples. It’s not about minimizing travel.

Energy and Utilities 77

Energy and Utilities Agriculture Manufacturing Risk 77

IBM Big Data Hub

APRIL 20, 2023

What do a Canadian energy company, a Dutch coffee retailer and a British multinational consumer packaged goods (CPG) company have in common right now? All are transforming their procurement operations by leveraging state-of-the-art process mining and intelligent automation technology. dollars annually in direct or indirect procurement.

Mining 69

Mining Financial Services Digital transformation Retail 69

IT Governance

NOVEMBER 22, 2021

The only way to protect yourself is to make a habit of looking for signs of bogus websites – like URLs that look slightly off (annazon.co.uk, with two ‘n’s for example) and those that don’t have a lock symbol on the left side of the address bar. A version of this blog was originally published on 27 November 2019. Get started.

Phishing 119

Phishing Sales Passwords Retail 119

erwin

OCTOBER 16, 2020

Parts of this blog are excerpted from my keynote on day No. Subscribe to the erwin Expert Blog. Without automation and the development of a governed data pipeline, you’ll never have enough data scientists in the front office to put the data to work.

Artificial Intelligence 145

Artificial Intelligence Analytics Digital transformation Customer Experience 145

IBM Big Data Hub

DECEMBER 14, 2022

Think of the example above—long wait times and unanswered questions can only lead to frustrated customers and agents and slower businesses. Take Arvee, for example, an IBM Watson AI-powered virtual assistant for Camping World, the number one retailer of RVs. Not all AI platforms are built the same. Read more client stories.

Customer Experience 83

Customer Experience Mining Retail Analytics 83