CGI

DECEMBER 9, 2019

Data monetization: driving the new competitive edge in retail. Retailers are fully aware that their future relies largely on their ability to use data efficiently. However, in today’s dynamic and highly competitive retail sector, retailers need to accelerate their plans and commit resolutely to the path of data monetization.

Retail 96

Retail Sales Customer Experience Artificial Intelligence 96

IBM Big Data Hub

APRIL 20, 2023

What do a Canadian energy company, a Dutch coffee retailer and a British multinational consumer packaged goods (CPG) company have in common right now? All are transforming their procurement operations by leveraging state-of-the-art process mining and intelligent automation technology. dollars annually in direct or indirect procurement.

Mining 71

Mining Financial Services Digital transformation Retail 71

IBM Big Data Hub

DECEMBER 14, 2022

Think of the example above—long wait times and unanswered questions can only lead to frustrated customers and agents and slower businesses. It mines data, customizes interactions and is continuously learning. “ *Insert Name*, transferring you to one of our agents who can answer your question about coverage abroad.” .

Customer Experience 85

Customer Experience Mining Retail Analytics 85

IBM Big Data Hub

SEPTEMBER 19, 2023

This iterative process is known as the data science lifecycle, which usually follows seven phases: Identifying an opportunity or problem Data mining (extracting relevant data from large datasets) Data cleaning (removing duplicates, correcting errors, etc.) They may also use tools such as Excel to sort, calculate and visualize data.

Data science 83

Data science Analytics Unstructured data Artificial Intelligence 83

IBM Big Data Hub

NOVEMBER 30, 2022

Think of the example above—long wait times and unanswered questions can only lead to frustrated customers and agents and slower businesses. It mines data, customizes interactions and is continuously learning. “ *Insert Name*, transferring you to one of our agents who can answer your question about coverage abroad.” .

Customer Experience 52

Customer Experience Mining Retail Analytics 52

IBM Big Data Hub

NOVEMBER 24, 2023

Many are addressing this via building accelerators that could be customized for enterprise consumption that helps accelerate specific areas of modernization and one such example from IBM is IBM Consulting Cloud Accelerators. We will explore key areas of acceleration with an example in this article.

Cloud 98

Cloud Customer Experience Mining Marketing 98

Info Source

MARCH 31, 2023

For example, they are exploring how customer expectations are changing and how they can tailor their offers accordingly. Over the past year, Libraries and Archiving, Education, Mining, Media Companies, and Agriculture have also demonstrated noteworthy progress towards adopting digitalisation, resulting in increased scanning needs.

Marketing 52

Marketing Sales Agriculture Mining 52