IBM Big Data Hub

MAY 17, 2024

Four AI in commerce use cases are already transforming the customer journey: modernization and business model expansion; dynamic product experience management (PXM); order intelligence; and payments and security. This includes trust in the data, the security, the brand and the people behind the AI.

B2C 58

B2C B2B Customer Experience e-Delivery 58

Collibra

APRIL 11, 2023

Retail is a dynamic and competitive market. It needs to work around the fickleness of customers and rapidly evolving trends. In addition to the traditional brick-and mortar-stores, the retail business today includes online and mobile stores. The right kind of data can drive great innovations in retail.

Retail 73

Retail Sales Compliance Marketing 73

IBM Big Data Hub

FEBRUARY 26, 2024

This creates a consistent issue: IT teams struggle with delivering secure, predictable network connectivity that is required by their applications, and often have no idea how applications are connected to each other because they no longer control or manage the network resources.

Cloud 102

Cloud Artificial Intelligence Customer Experience Retail 102

IBM Big Data Hub

OCTOBER 30, 2023

One of the largest children clothing retailer in the US utilizes this solution to streamline its complex supply chain. The retailer uses these insights to optimize inventory levels, reduce costs and enhance efficiency. AWS’s scalable infrastructure allows for rapid, large-scale implementation, ensuring agility and data security.

Analytics 85

Analytics Retail Cloud Insurance 85

Thales Cloud Protection & Licensing

DECEMBER 20, 2017

We’re now seeing big data play an increasing role in how retail sales and payments are being tailored to individual consumer’s preferences, and providers are adopting and integrating smarter, more efficient ways of completing the path-to-purchase. Three-Domain Secure (3DS) 2.0 The emphasis on securing platforms.

Security 83

Security Retail Marketing Digital transformation 83

IBM Big Data Hub

MARCH 29, 2024

Organizations that succeed at customer retention will benefit by encouraging customer loyalty. Those that understand the importance of customer retention will invest in the necessary customer experience management. Some of the steps to building an effective customer retention strategy are: 1.

Customer Experience 64

Customer Experience Artificial Intelligence Marketing Communications 64

erwin

OCTOBER 16, 2020

In a new IDC Solution Brief , “The Value of Robust Data Intelligence to Enable Data Governance with erwin,” its authors state: Data is the lifeblood of the digital economy — it is what is driving new business models, better customer experiences, better decision-making, and artificially intelligent automation.

Artificial Intelligence 145

Artificial Intelligence Analytics Digital transformation Customer Experience 145

Thales Cloud Protection & Licensing

JUNE 21, 2018

For years now many organisations have approached data security with a sense of reluctance. This approach has, undoubtedly, helped to create a mood whereby organisations realise they can’t ignore data security matters, but continue to invest somewhat reluctantly. But imagine if we lived in a world where security was cool.

Security 54

Security Personal data Retail Marketing 54

Bill Schmarzo - Dell EMC

FEBRUARY 14, 2018

eBay: One of the world’s most valuable retailer has no inventory. However this infatuation with following the money can actually lead organizations astray, and make the vulnerable to disruption and disintermediation from more nimble, more customer-focused organizations. Customer experiences are unsatisfactory.

Artificial Intelligence 102

Artificial Intelligence Analytics Customer Experience Big data 102

IBM Big Data Hub

FEBRUARY 14, 2024

There’s no need to make customers wait for the answers to frequently asked questions (FAQs) or to take the next step to purchase. And digital customer service agents can boost customer satisfaction by offering advice and guidance to customer service agents.

Artificial Intelligence 88

Artificial Intelligence Retail Unstructured data Insurance 88

Thales Cloud Protection & Licensing

AUGUST 7, 2018

If you have looked at our recently released annual Data Threat Report: Retail Edition , you understand this is not just hyperbole. retail sector needs to come to terms with some bad news. The retail sector is responding to the onslaught of breaches, with 84% of companies surveyed planning to increase IT security spending.

Data breaches 63

Data breaches Retail IT Communications 63

Rocket Software

MARCH 11, 2022

For businesses that rely on mainframes, secure access to the data stored there is simply a business requirement. Terminal emulation and host access to these critical resources is key to enabling a range of business processes from serving customers more efficiently to ensuring regulatory compliance. Unify and simplify IT environments.

Retail 52

Retail Manufacturing Compliance Access 52

IBM Big Data Hub

SEPTEMBER 6, 2023

For example, a retail clothing company might use generative AI to customize email or online experiences tailored for different customer personas. The advanced capabilities of generative AI for text, visuals and video have the potential to create a more personalized and engaging experience.

Marketing 122

Marketing B2B Customer Experience Communications 122

Thales Cloud Protection & Licensing

JULY 16, 2019

This week marks the return of Amazon Prime Day – Amazon’s seasonal retail event which has fast become a masterclass in driving demand and growth through great customer experience. Yet, businesses must keep up with these demands without losing sight of security and stability.

Digital transformation 73

Digital transformation Customer Experience Encryption Authentication 73

erwin

FEBRUARY 14, 2019

All is going fine until a new kid on the block, born in the age of IT and the internet, quickly starts to create buzz and redefine what customers expect from the industry. ROI doesn’t meet expectations, the customer experience isn’t quite right , and data gets exposed or mishandled. Subscribe to to stay in the loop.

Digital transformation 75

Digital transformation Customer Experience Data breaches Retail 75

IBM Big Data Hub

FEBRUARY 23, 2024

It signifies a shift in human-digital interaction, offering enterprises innovative ways to engage with their audience, optimize operations, and further personalize their customer experience. In the back end, these platforms enhance inventory management and track stock to help retailers maintain an optimal inventory balance.

Analytics 105

Analytics Artificial Intelligence Marketing Education 105

Info Source

AUGUST 16, 2023

Retail and mass retail grew during the pandemic and the distributed scanner segment grew based on the fact that these people were purchasing these things maybe through petty cash with budget restraints. I wouldn’t believe that we’d be talking about network scanners or you know 4.3

Retail 52

Retail Marketing Sales Customer Experience 52

erwin

JUNE 11, 2020

The retail industry has also employed data intelligence in developing tools to better forecast and plan according to supply and demand trends and consumer Key Performance Indicators (KPI). Enhance customer experience. Businesses are also able to use such information to provide customers with user-centric customer experience.

Analytics 103

Analytics Blockchain Artificial Intelligence Big data 103

IT Governance

DECEMBER 20, 2018

The operational efficiencies and enhanced customer experiences supported by these developments create a competitive advantage. Management teams and front-of-house staff alike need to be familiar with the tools and their functions, as well as the associated information security landscape. Information security.

Customer Experience 71

Customer Experience IoT Information Security Data collection 71

Bill Schmarzo - Dell EMC

FEBRUARY 14, 2018

eBay: One of the world’s most valuable retailer has no inventory. However this infatuation with following the money can actually lead organizations astray, and make the vulnerable to disruption and disintermediation from more nimble, more customer-focused organizations. Customer experiences are unsatisfactory.

Analytics 40

Analytics Artificial Intelligence Customer Experience Big data 40

CGI

DECEMBER 3, 2014

Here are just a few illustrations: Arrival When arriving at the airport, passengers could receive updates on their flights, including their designated check-in counters and also directions to the security check-in with the shortest line. Today, there are many real-life examples of the technology already in use in industries such as retail.

Customer Experience 40

Customer Experience Retail Marketing Security 40

CGI

OCTOBER 14, 2019

For more than 50 years, banks have relied on computers and software to manage and secure their data, as well as protect their customers’ interests. We are now on the cusp of a major revolution—something that will be as big for banks as the internet was for retail businesses. Blog moderation guidelines and term of use.

Artificial Intelligence 64

Artificial Intelligence Analytics Customer Experience Big data 64

IBM Big Data Hub

NOVEMBER 24, 2023

skills and infrastructure) Duplicative capabilities (including data) resulting in duplication of business rules and the like give rise to inconsistent customer experience. Discovery focuses on understanding legacy application, infrastructure, data, interaction between applications, services and data and other aspects like security.

Cloud 99

Cloud Customer Experience Mining Marketing 99

CGI

DECEMBER 19, 2017

million non-household customers can now choose their retailer of water and wastewater services. Aside from non-household customers being able to choose their water supplier for the very first time, other benefits of the competitive water market will (in time) include cost savings, innovation and customer experience.

Marketing 40

Marketing Retail Customer Experience Communications 40

Reltio

JUNE 22, 2020

3 Things Data Innovators at Retail & Luxury Brands Have in Common. Retail and luxury brand leaders may use different terms to describe customers, including “clients” or “guests.” Therefore, they use connected customer 360 profiles to power connected, hyper-personalized experiences across digital and human interactions.

Retail 78

Retail MDM Customer Experience Analytics 78

CGI

DECEMBER 20, 2018

From channel to customer: How an omni-channel experience is the key to the retail industry’s success. Is the hype around the retail store being dead simply that, hype? Retailers are making a decided shift in focus from channel to customer , led by the growing demand for seamless and personalised customer experiences.

Retail 81

Retail Customer Experience Consumer Services Personal data 81

CGI

JULY 10, 2018

This focus on innovation is echoed in our 2017 CGI Client Global Insights , where retail banking executives listed their top two business priorities as improving the end-to-end customer experience, and accelerating customer-facing digital transformation programs. Blog moderation guidelines and term of use.

Digital transformation 40

Digital transformation Artificial Intelligence Customer Experience Retail 40

CGI

MAY 15, 2018

This focus on innovation is echoed in our 2017 CGI Client Global Insights , where retail banking executives listed their top two business priorities as improving the end-to-end customer experience, and accelerating customer-facing digital transformation programs. Blog moderation guidelines and term of use.

Digital transformation 40

Digital transformation Artificial Intelligence Customer Experience Retail 40

IT Governance

APRIL 17, 2019

The hospitality sector has been clamouring for technological innovation recently, with organisations eager to find novel ways to improve the customer experience. Focus on security. Security and privacy are huge issues. Symantec also reported several other alarming security lapses. Balancing security and experience.

IT 75

IT Data breaches Privacy Information Security 75

CGI

DECEMBER 20, 2018

From channel to customer: How an omni-channel experience is the key to the retail industry’s success. Is the hype around the retail store being dead simply that, hype? Retailers are making a decided shift in focus from channel to customer , led by the growing demand for seamless and personalized customer experiences.

Retail 40

Retail Customer Experience Consumer Services Personal data 40

IBM Big Data Hub

JANUARY 29, 2024

” An example of a company that underwent a major retail transformation is Amazon, which changed the way consumers shop for everyday items. The main benefit of blockchain is total transaction transparency for those employees who require it and security from others who didn’t need access.

Digital transformation 74

Digital transformation Artificial Intelligence Cloud Blockchain 74

Data Protection Report

JANUARY 25, 2018

On January 24, 2018, the governing body for credit and debit cards, known as the Payment Card Industry (PCI) Security Standards Council, announced a new set of security requirements designed to address an increasingly popular way that merchants offer to consumers to pay for purchases: smartphones and tablets.

Security 40

Security Retail Customer Experience Sales 40

IBM Big Data Hub

DECEMBER 20, 2023

Examples of industries that have switched from monolithic architecture to microservices include subscription-based streaming services like Netflix, which uses microservices to track user activities, their history and other data to make real-time recommendations for enhanced engagement and better customer experiences.

Cloud 103

Cloud Digital transformation Customer Experience Compliance 103

Info Source

DECEMBER 8, 2023

We expect this sector to be at the forefront of embracing Advanced AI technologies to further enhance customer facing processes with a strong focus on Customer Experience. For example, organisations in the Legal and Retail sector may see impressive ROIs. The vision of Industry 5.0

Marketing 40

Marketing Customer Experience Energy and Utilities Digital transformation 40

CGI

OCTOBER 31, 2018

This series of blog posts builds on the 2018 CGI Client Global Insights, providing insights into how utilities are making progress toward digital transformation. Utilities identify improving the customer experience as a top business priority (88%) and see data as a digital lever for personalized customer engagements.

Energy and Utilities 40

Energy and Utilities Analytics Digital transformation Customer Experience 40

IBM Big Data Hub

DECEMBER 1, 2023

Private cloud is a cloud computing environment where all resources are isolated and operated exclusively for one customer. Private cloud combines many benefits of cloud computing with the security and control of on-premises IT infrastructure. fast and secure mobile banking apps).

Cloud 88

Cloud Digital transformation IoT Artificial Intelligence 88

CGI

JANUARY 31, 2019

The new Win-Win-Win for Utilities, Customers and Regulators. Like all other industries, customer expectations are changing for utilities (as referenced in our prior blog: End of the ”good old” days for utilities ). Managing these unknown resources is difficult and creates additional security concerns.

Customer Experience 40

Customer Experience Compliance Retail Data collection 40