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This Identity Management Day, Go BIG or Go HOME!

Thales Cloud Protection & Licensing

IAM is no longer just a means to be compliance- and audit-friendly. It got the board’s attention because it was no longer a case of piecemeal operational efficiency improvement or compliance – it was a case of business continuity and survival. Cloud-based Access Management Steps Up! But not many board members were willing to listen.

B2C 87
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What is progressive profiling and how can it benefit your business?

Thales Cloud Protection & Licensing

In fact, Gartner has shown that 71% of B2C and 86% of B2B customers expect companies to be well-informed about their personal information during an interaction. In short, progressive profiling is an approach to data collection where customer data is gradually collected with relevance, transparency, and compliance at the forefront.

IT 62
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Delivering ROI for Our Customers When it Matters Most

Reltio

The study’s composite customer had both B2B and B2C channels, which is an important characteristic as Reltio’s platform is deployed by our customers in both contexts. Improved first call resolution in B2B and B2C call center environments created $3.1 Increased registered users generated an increase in operating profits by $4.9

MDM 52
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How to Tackle the Information Chaos Problem

AIIM

In a B2C environment these requirements are driven by the end customer, meaning the bank customer who applies for a mortgage – expectation is to have this completed in 30 minutes. The top ones that come to mind are impact on profitability, compliance risk and falling behind the competition. Mobile devices are a key driver for the data.

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Respecting Privacy and Data Protection: World Consumer Rights Day

Thales Cloud Protection & Licensing

In a saturated market, businesses must work hard to find the sweet spot, balancing customer experience, cyber security, and compliance. As business-to-consumer (B2C) interactions increasingly rely on digitized or automated processes, consumers are asked to do more in order to reap the benefits.

Privacy 71
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Trying to tackle Big Data: European Union launches draft Data Act

Data Matters

Complementing the above proposals, the Data Act is aimed at giving individuals and businesses more control over their data; it regulates data sharing between business to consumer ( B2C ), business to business ( B2B ) and business to government ( B2G ). Next steps.

Big data 117
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FIRST SANCTION OF AN ONLINE SHOES COMPANY BY CNIL ACTING AS A LEAD AUTHORITY FOR SEVERAL INFRINGEMENTS TO GDPR REQUIREMENTS

DLA Piper Privacy Matters

On 28 July 2020, the French Supervisory Authority (the “CNIL”) sanctioned the online shoes retail company, SPARTOO SAS, by a €250,000 fine and an injunction to comply with GDPR within 3 months under penalty for various non-compliances with the GDPR of the personal data processing related to clients, prospects and employees [1].

GDPR 93