IBM Big Data Hub
MAY 17, 2024
Key takeaways By implementing effective solutions for AI in commerce, brands can create seamless, personalized buying experiences that increase customer loyalty, customer engagement, retention and share of wallet across B2B and B2C channels. This includes trust in the data, the security, the brand and the people behind the AI.
Thales Cloud Protection & Licensing
MAY 29, 2024
One significant change is how we approach identity verification, using AI to enhance security, streamline processes, and improve customer experience. Because AI has taken center stage in identity verification and authentication, Jason will delve into the risks and biases and how these impact customer experience, architecture, and compliance.
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Thales Cloud Protection & Licensing
APRIL 11, 2023
IAM is no longer just a means to be compliance- and audit-friendly. For inward-facing executives, it was a huge operational and security nightmare to suddenly shift to a remote form of working and adoption of cloud-based solutions to mitigate the imperfections of relying on company servers. Cloud-based Access Management Steps Up!
Thales Cloud Protection & Licensing
MARCH 14, 2023
In a saturated market, businesses must work hard to find the sweet spot, balancing customer experience, cyber security, and compliance. Strengthening customer loyalty means offering a seamless shopping and transaction experience, high levels of data security, and staying abreast of regulatory measures in global and local markets.
Reltio
SEPTEMBER 13, 2022
The study’s composite customer had both B2B and B2C channels, which is an important characteristic as Reltio’s platform is deployed by our customers in both contexts. Improved first call resolution in B2B and B2C call center environments created $3.1 Increased registered users generated an increase in operating profits by $4.9
DLA Piper Privacy Matters
AUGUST 12, 2020
On 28 July 2020, the French Supervisory Authority (the “CNIL”) sanctioned the online shoes retail company, SPARTOO SAS, by a €250,000 fine and an injunction to comply with GDPR within 3 months under penalty for various non-compliances with the GDPR of the personal data processing related to clients, prospects and employees [1].
Data Matters
MARCH 7, 2022
Complementing the above proposals, the Data Act is aimed at giving individuals and businesses more control over their data; it regulates data sharing between business to consumer ( B2C ), business to business ( B2B ) and business to government ( B2G ). Next steps.
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