IBM Big Data Hub

AUGUST 1, 2023

With IBM Cloud for Financial Services , a first-of-its-kind cloud with built-in controls informed by the industry, we are working to help clients on their missions to mitigate this risk, positioning financial services and other regulated industries to host applications and workloads in the cloud in a secured environment.

Financial Services 70

Financial Services Computer and Electronics Cloud Digital transformation 70

Info Source

APRIL 4, 2023

Shinydocs has enabled leading organizations within the oil and gas/utilities, government, and financial services verticals to make more accurate, data-driven decisions whilst significantly reducing time searching for files and improving the overall customer and employee experiences.

Unstructured data 40

Unstructured data Customer Experience Marketing Financial Services 40

Info Source

JUNE 6, 2018

The 2018 Financial Services Industry Survey Report confirms numerous compliance functions, from initial inquires through customer off-boarding, as key challenges for financial institutions, with 91% citing the “time/cost required from concept to reality” and 86% pointing to “budget constraints” as primary impediments.

Financial Services 40

Financial Services Digital transformation Customer Experience Compliance 40

IBM Big Data Hub

MAY 19, 2023

These issues started impacting their customer experience and eventually led to customer retention challenges. PT Aegis is an IBM partner based in Indonesia that offers cybersecurity and cloud services, serving clients in various industries, including financial services and distribution.

Cloud 83

Cloud Unstructured data Customer Experience Manufacturing 83

IBM Big Data Hub

JANUARY 10, 2024

More specifically, confidential computing uses hardware-based security-rich enclaves to allow a tenant to host workloads and data on untrusted infrastructure while ensuring that their workloads and data cannot be read or modified by anyone with privileged access to that infrastructure.

Security 79

Security Cloud Data Privacy Financial Services 79

Reltio

JUNE 9, 2022

Insurance carriers have been called to transform customer experience, business offerings, and operations. The stakes are high—successful transformation can bring you new revenue opportunities, stronger customer relationships, and sustained brand relevance. The insurance industry is facing unprecedented disruption.

Digital transformation 52

Digital transformation Insurance MDM Customer Experience 52

Rocket Software

MARCH 11, 2022

For businesses that rely on mainframes, secure access to the data stored there is simply a business requirement. Terminal emulation and host access to these critical resources is key to enabling a range of business processes from serving customers more efficiently to ensuring regulatory compliance. Increase mobility and access.

Retail 52

Retail Manufacturing Compliance Access 52

IBM Big Data Hub

JANUARY 18, 2024

Your chatbot can prompt them and provide more self-service options and resource directions, saving your customers time and reducing your staffing needs. Operate 24×7 Platforms operate around the clock , helping to ensure that customers can access information and support outside regular business hours.

Sales 98

Sales Artificial Intelligence Communications Marketing 98

Thales Cloud Protection & Licensing

JANUARY 26, 2021

After gaining access to the retailer’s payment page, the attacker starts skimming the payment information such as billing address, CVV2, PAN, card expiration date, etc. during the transaction process without the knowledge of both customer and service provider. Strong Customer Authentication (SCA). known fraud scenarios.

Security 144

Security Retail Authentication Big data 144

Thales Cloud Protection & Licensing

DECEMBER 20, 2023

Initially a driving force in financial services for secure transactions, blockchain now faces the challenge of reshaping its image and functionality. Businesses leverage these technologies to gain a competitive edge, from optimizing operations to personalizing customer experiences.

Cybersecurity 83

Cybersecurity Blockchain Artificial Intelligence Encryption 83

AIIM

OCTOBER 15, 2018

Historically solutions from North America are primarily focused on customer experience. Allianz – a global financial services and insurance company – is one of those organizations which had to rethink their approach on e-signatures. This concept also resonates in other common law countries like the UK or Australia.

Compliance 109

Compliance Insurance Digital transformation Authentication 109

IBM Big Data Hub

FEBRUARY 23, 2024

It signifies a shift in human-digital interaction, offering enterprises innovative ways to engage with their audience, optimize operations, and further personalize their customer experience. In e-commerce, this capability can significantly reduce cart abandonment by helping customers make informed decisions quickly.

Analytics 108

Analytics Artificial Intelligence Marketing Education 108

IT Governance

JANUARY 10, 2018

According to a recent study from Invotra , the financial services industry and the public sector both fear sophisticated, harmful cyber threats in 2018. 94% of respondents in the financial sector and 88% in the public sector say they have a strong line of defence to protect their organisation against cyber attacks. “We

Customer Experience 84

Customer Experience Financial Services GDPR Phishing 84

Reltio

APRIL 25, 2019

Blake Morgan , Customer Experience Futurist, makes her point in the Forbes article Five Trends Shaping the Future of Customer Experience In 2019. According to her, “customer experience (CX) is now seen as a key business strategy for every brand.”

Customer Experience 75

Customer Experience Digital transformation B2B B2C 75

Info Source

OCTOBER 6, 2020

“There are many highly variable processes that are dependent on how quickly stakeholders can access data-driven insights to make informed decisions,” commented Doug Henschen, VP and Principal Analyst at Constellation Research. “We ABBYY is a global company with offices in 13 countries. For more information, visit www.abbyy.com/company.

Analytics 40

Analytics Digital transformation Mining Data science 40

Info Source

OCTOBER 7, 2020

The synergy between Ephesoft’s platform, which powers Infor Document Management (IDM) Capture, and Fortude, a trusted Infor Global Alliance partner, will help support Infor customers who need to easily access their data. We help our customers optimize their product lifecycle and ensure business continuity. About Ephesoft.

Digital transformation 40

Digital transformation Manufacturing Customer Experience Financial Services 40

Reltio

NOVEMBER 9, 2020

At Reltio, we work with the world’s leading brands to enable omnichannel connected customer experiences. These brands understand how, where and when customers want to engage along the customer journey. The KPIs they use to measure ROI are customer experience through Net Promoter Score (NPS) and revenue growth.

Customer Experience 72

Customer Experience MDM Retail Data science 72

Info Source

JANUARY 28, 2021

This alliance will provide a premiere AI-based, cloud-native, low-code HyperApp solution for the mortgage and financial services industries. Accessible data is critical to customer insights, performance and sustainability. 16, 2020 – Ephesoft, Inc. ,

Digital transformation 52

Digital transformation Financial Services Marketing Cloud 52

John Battelle's Searchblog

JANUARY 26, 2015

Ever since writing Living Systems and The Information First Company last Fall, I’ve been citing Earnest , the financial services startup, as a poster child for what I mean by an “information-first” company. The Metromile staff in front of their SF HQ (Preston is in the red shirt in the back right).

Insurance 102

Insurance Data science Customer Experience Financial Services 102

Reltio

MARCH 15, 2019

You have access to real-time data about your customers, partners, suppliers, employees, business processes, and transactions, and that data holds a great deal of value within. It is much more than the sum of all these things. As you would expect, these exceptional individuals set their sight on long-term goals.

B2B 40

B2B Digital transformation Retail MDM 40

IBM Big Data Hub

JUNE 2, 2023

In the rapidly evolving landscape of financial services, embracing AI and digital innovation at scale has become imperative for banks to stay competitive. By embedding financial services into everyday activities, banks can deliver hyper-personalized and convenient experiences, enhancing customer satisfaction and loyalty.

Financial Services 64

Financial Services Customer Experience Cloud Digital transformation 64

Collibra

MARCH 11, 2021

Here is an example of a financial services firm that overcame its data challenges and followed the data governance best practice of identifying data domains. . The firm had difficulty gaining visibility into its data and wanted to gain more insights on its customers. Control over validating customer needs.

Government 59

Government Communications Insurance Customer Experience 59

IBM Big Data Hub

DECEMBER 1, 2023

They must comply with an increasing regulatory burden, and they compete with a broad range of financial services companies that offer investment products that have potential for better returns than traditional life insurance and annuity products.

Insurance 109

Insurance Digital transformation Customer Experience Cloud 109

Reltio

MAY 14, 2024

Additionally, enterprises recognize the growing need for real-time data to support agile decision-making and personalized customer experiences in the digital age. Data fragmentation and silos are common challenges faced by various industries, including financial services, insurance, B2B, and retail.

Marketing 52

Marketing Cloud MDM Digital transformation 52

Collibra

APRIL 11, 2022

Here is an example of a financial services firm that overcame its data challenges and followed the data governance best practice of identifying data domains. . The firm had difficulty gaining visibility into its data and wanted to gain more insights on its customers. Control over validating customer needs.

Government 52

Government Communications Insurance Customer Experience 52

Reltio

JULY 31, 2019

Now businesses are acquiring as much data as they can, trying to exploit it to drive innovation and new customer experiences. At another time, that business might need cold storage for PII data for the last 20 years – you need to access it, but not pay for storage at a premium level. .

Analytics 49

Analytics Blockchain Cloud Artificial Intelligence 49

eDiscovery Daily

OCTOBER 21, 2019

Speakers Include: Chris Dale – Founder, eDisclosure Information Project; Meribeth Banaschik – Partner / Forensics & Integrity Services, Ernst & Young GmbH; Kelly Friedman – National Counsel, Discovery Services, Borden Ladner Gervais LLP; Manfred Gabriel – Senior Counsel, Holland & Knight.

e-Discovery 45

e-Discovery e-Delivery GDPR Education 45

Reltio

DECEMBER 10, 2021

I would like to share a few areas we have invested in and the critical capabilities that I hear from customers as the reasons why they chose Reltio among competitors as the preferred solution. Reltio serves several retail, travel and hospitality, and financial services customers that experience significant seasonal spikes in their usage.

MDM 98

MDM Analytics Digital transformation Cloud 98

IBM Big Data Hub

MARCH 27, 2024

Until you implement a system where everyone has access to digital payments (and it would need to be 100% of the population), you can’t eliminate cash. The banks are all in a pickle, since, among them, they have a high fixed cost to handle cash through their branch and ABM networks, and for the handling of cash from businesses.

Financial Services 72

Financial Services Marketing Cloud Customer Experience 72

erwin

JULY 8, 2020

With it, an organization can explore models to understand information assets within a business context, from internal operations to full customer experiences. Industry-specific regulations in areas like healthcare, pharmaceuticals and financial services have been in place for some time.

Digital transformation 136

Digital transformation Compliance GDPR Healthcare 136

Reltio

OCTOBER 24, 2018

Maintaining data lineage across all customer attributes. Providing customers a way to make data-related requests. Deploying processes for required data access, change and deletion. Managing different types of consent, and their sources. Implementing a mechanism in place for timely reporting of a data breach.

Data Privacy 74

Data Privacy Privacy GDPR Compliance 74

Info Source

FEBRUARY 14, 2018

Reveille 8’s pre-packaged dashboards fall into three categories: Customer Experience : This includes the performance management that Reveille has historically been known for, as well as new areas like measuring application adoption. In our datastore, we have information that can help answer questions like who accessed what and when.

Analytics 40

Analytics ECM Marketing Cloud 40

Thales Cloud Protection & Licensing

MARCH 14, 2024

Keeping Customer Data Safe: AI's Privacy Paradox andrew.gertz@t… Thu, 03/14/2024 - 17:38 AI's appeal lies in its ability to personalize and streamline customer experiences in ways previously unimaginable.

Privacy 71

Privacy Data Privacy Analytics Risk 71

IBM Big Data Hub

AUGUST 15, 2023

Healthcare, retail, financial services, manufacturing—whatever the industry, business leaders want to know how using data can give them a competitive advantage and help address the post-COVID challenges they face each day. Companies can create automated customer service workflows with customized AI models built on customer data.

Artificial Intelligence 84

Artificial Intelligence IT Customer Experience Government 84

erwin

MARCH 28, 2019

This also extends to industry-specific other compliance mandates such as those in healthcare, pharmaceutical and the financial services industries. In this case, a key best practice to consider is the introduction of role/user-based access. The Regulatory Rationale for Integrating Data Management & Data Governance.

Digital transformation 71

Digital transformation Healthcare Compliance Financial Services 71