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Retailers can tap into generative AI to enhance support for customers and employees

IBM Big Data Hub

As the retail industry witnesses a shift towards a more digital, on-demand consumer base, AI is becoming the secret weapon for retailers to better understand and cater to this evolving consumer behavior. Retailers recognize the need to build their strategies around AI, integrating it into many aspects of their operations.

Retail 94
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Retailers increase cyber security spending, but attacks continue to rise

IT Governance

The UK’s biggest retailers are spending more than ever on cyber security but are continuing to see an alarming rise in cyber attacks and data breaches due to the ever-evolving threat landscape, a report has found. Are retailers investing wisely? What are the biggest threats? Where can you start?

Retail 83
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Retailers Face Many Challenges, Data Security Doesn’t Have to be One of the Them

Thales Cloud Protection & Licensing

Retailers and shoppers are leveraging and enjoying many benefits data sharing brings: loyalty programs, personalized experiences, easier product location and ordering, online shopping, mobile access and the list goes on. Unfortunately, this results in retailers as a top target for cyberattacks. Business is booming and data is flowing.

Retail 89
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CGI-sponsored GTNews survey reveals major challenge for corporate banks—declining client satisfaction (part 2)

CGI

CGI-sponsored GTNews survey reveals major challenge for corporate banks—declining client satisfaction (part 2). In my first blog in this two-part series, I shared a key finding of The Global Treasurer’s Transaction Banking Survey (GTNews survey) for 2019—declining corporate client satisfaction.

Retail 90
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News alert: Beazley reports on how AI, new tech distract businesses as cyber risk intensifies

The Last Watchdog

Businesses of all sizes and across all industries cannot afford to take their eye off the ball, just at a moment when cyber criminals are starting to look to make up for profits lost over the past 18 months. These threats are fast evolving and unfamiliar, with many companies being caught on the back-foot when dealing with the risk.

Risk 189
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4 Industries That Have to Fight the Hardest Against Cyberattacks

Security Affairs

However, cybercriminals target some industries at disproportionally high rates. The medical industry faces an exceptional risk for cyberattacks because there are so many players involved in the sector. Despite those risks, retailers make blunders when budgeting for cybersecurity. happened at retail establishments.

Retail 87
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6 ecommerce trends to watch

IBM Big Data Hub

Some forecasts suggest online retail might be responsible for half of all retail revenues by next year. In what McKinsey refers to as “the e-commerce catch-22,” many retailers with significant growth in ecommerce sales through 2020 and 2021 saw their margins decline.

Retail 85