Legendary Help: Modernizing the retail customer experience

Rocket Software

Online shopping has taken off across all industries, and has only been amplified by the recent pandemic. Unfortunately, it has created issues for retailers, as they need modern and agile mobile and web-friendly interfaces for shopping. .

Maximizing online delivery with DAM for retail

OpenText Information Management

2020 is proving to have been a sea change for the retail industry. Forward-looking retailers are using this opportunity to develop and update their online … The post Maximizing online delivery with DAM for retail appeared first on OpenText Blogs.

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Digital Transformation In Retail: The Retail Apocalypse

erwin

Much like the hospitality industry , digital transformation in retail has been a huge driver of change. One important fact is getting lost among all of the talk of “the retail apocalypse” and myriad stories about increasingly empty shopping malls: there’s a lot of money to be made in retail. In fact, the retail market was expected to grow by more than 3 percent in 2018 , unemployment is low, and wages are at least stable.

Focus on customer experience to stand out from your retail banking competitors

OpenText Information Management

However, when that’s what everyone else in your industry is doing, there’s a lot less room to stand out. That’s definitely true in the retail banking sector. Conventional marketing wisdom dictates that acquisition is where you focus all your efforts.

Top 6 predictive analytics software benefits for the Retail industry in 2019

OpenText Information Management

The retail industry is extremely competitive with traditional brick-and-mortar retailers under pressure from online services such as Amazon. Predictive analytics offers huge benefits for retailers as it helps them turn Big Data into actionable insight to better understand and connect with their customers. … The post Top 6 predictive analytics software benefits for the Retail industry in 2019 appeared first on OpenText Blogs.

Hunton Publishes 2020 Retail Industry Year in Review

Hunton Privacy

This is an extraordinary and unprecedented time for the retail industry. Hunton Andrews Kurth’s 2020 Retail Industry Year in Review provides an in-depth analysis of the issues and challenges that retailers faced in the past year, and a look ahead at what they can expect in 2021.

Retail Privacy Network

Data Matters

You are invited to join privacy professionals in the retail sector for topical conversation, learning and networking at the first Retail Privacy Network meeting. This interactive meeting will include hot topics in UK/EU data privacy and cybersecurity with practical case studies on retail industry issues. The post Retail Privacy Network appeared first on Data Matters Privacy Blog.

DXC Technology highlighting latest retail capabilities during NRF 2020

DXC

Reports of the retail industry’s imminent demise are widespread, not to mention incorrect. There’s no question the retail industry is transforming: New technology, evolving consumer behavior and disruptive new innovators are redefining the retail experience in new and exciting ways. But statistics gathered by the National Retail Federation show that retail isn’t on the decline. […]. Consumer Products & Retail NRF

Four important questions that AI can help retailers answer

OpenText Information Management

In my previous blog, I looked at how quickly Artificial Intelligence (AI) is rapidly becoming a part of the retail experience. Industry analysts agree that 2018 will be the year that AI brings top and bottom line benefits to innovative companies. So, where can AI most help retailers? Here’s four questions I think a combination … The post Four important questions that AI can help retailers answer appeared first on OpenText Blogs.

How data breaches are affecting the retail industry

IT Governance

Only time will tell – and we may not have to wait long – but in the meantime, what is the impact of data breaches in the retail industry, and what needs to be done to mitigate them? World-famous retailer Fortnum & Mason suffered a data breach , affecting 23,000 of its customers, through a Typeform service used to collect votes for one of the categories in its food and drink awards. Data Protection EU GDPR PCI DSS Retail Data breachesData breaches.

Retailers are tracking where you shop -- and where you sleep

Information Management Resources

Retailers are following the trail of electronic bread crumbs left by millions of customers. And it’s helping them at a time when the industry is suffering. Customer data Retailers Retail industry Consumer goods industry

SHARED INTEL: ‘Credential stuffers’ leverage enduring flaws to prey on video game industry

The Last Watchdog

The video game industry saw massive growth in 2020; nothing like a global pandemic to drive people to spend more time than ever gaming. The video game industry withstood nearly 11 billion credential stuffing attacks in 2020, a 224 percent spike over 2019. When you have a victim that came from a phishing attack on the financial services industry for example, and then later you obtain that victim’s gaming details, if there is a match on email addresses, username, address, etc.

Personalizing the retail supply chain with predictive analytics

Information Management Resources

It has never been more critical for retailers to leverage data to create the convenience and the experiences that consumers crave. Predictive analytics Analytics Retail industry Retailers Consumer goods industry

How my Apple Watch gave me a window into a world of IoT in Retail

OpenText Information Management

The Internet of Things (IoT) is beginning to have a major impact in many industry sectors. So far, the Retail sector has been slow to embrace IoT but it’s beginning to happen. Buying an Apple … The post How my Apple Watch gave me a window into a world of IoT in Retail appeared first on OpenText Blogs. IoT is a network of connected devices with embedded sensors othat can communicate, analyze and share data over the cloud.

Listening to the Voice of Our Clients: Informing strategies to drive a shared value future in the retail, consumer and services industry

CGI

Listening to the Voice of Our Clients: Informing strategies to drive a shared value future in the retail, consumer and services industry. In my previous blog, I talked about the pandemic accelerating the impetus for retail, consumer and services organizations to become truly digital.

Digital Transformation Examples: Three Industries Dominating Digital Transformation

erwin

Digital transformation examples can be found almost anywhere, in almost any industry. Digital Transformation in Retail. The inherently competitive nature of retail has made the sector a leader in adopting data-driven strategy. From loyalty cards to targeted online ads, retail has always had to adapt to stay relevant. Four main areas in retail demonstrate digital transformation, with a healthy data governance initiative driving them all.

Putting AI-enhanced analytics at the heart of retail customer experience

OpenText Information Management

The cell had worked out this was a trip … The post Putting AI-enhanced analytics at the heart of retail customer experience appeared first on OpenText Blogs. Analytics Customer Experience Management actionable insights AI AI-enhanced analytics artificial intelligence B2B Big Data Customer Experience deep learning Industry machine learning OpenText retailLast Sunday, my husband and I went to visit our daughter.

Retail in 2019 needs security precautions

Thales Cloud Protection & Licensing

As the retail industry follows suit with today’s digital transformation, customer expectations are at an all-time high. Retailers are looking to address these demands with interconnected experiences to give customers more personalized and immediate experiences both in-stores and online. They might at first glance, but retailers are now exposing themselves to a whole host of security risks as these connected shopping technologies evolve.

Managing HR in The Retail Sector in the COVID-19 World

InfoGoTo

A good example of implementing these changes can be found with HR in the retail sector. Traditional retailers, those with physical storefronts, had struggled before COVID-19. Then the pandemic hit and most retailers were declared non-essential and shut down.

Retail Automation: a Complete Guide

Cllax

The retail industry remains one of the most highly competitive sectors around. This environment is really hard to survive in, due to high labor and supply chain costs, as well. Guest Post

Retailers increase cyber security spending, but attacks continue to rise

IT Governance

The UK’s biggest retailers are spending more than ever on cyber security but are continuing to see an alarming rise in cyber attacks and data breaches due to the ever-evolving threat landscape, a report has found. According to The British Retail Consortium’s 2019 Retail Crime Survey , large organisations invested £162 million in cyber defences in the 2017­–18 financial year, an increase of 17% on 2017. Are retailers investing wisely? Retail

Winning in retail with IBM Watson Knowledge Catalog

IBM Big Data Hub

From reading the news headlines of yet another retail chain closing its stores, one can easily be left with the impression that we’re in a retail apocalypse. But in reality, the overall retail industry is very strong and healthy — especially online

4 Industries That Have to Fight the Hardest Against Cyberattacks

Security Affairs

However, cybercriminals target some industries at disproportionally high rates. The medical industry faces an exceptional risk for cyberattacks because there are so many players involved in the sector. Retail. The retail industry is cyclical, so certain times of the year — including the holiday season or when kids go back to school — are particularly busy. Despite those risks, retailers make blunders when budgeting for cybersecurity.

Digital Transformation Examples: How Data Is Transforming the Hospitality Industry

erwin

By now, you probably recognize this recurring pattern in the discussions about digital transformation: An industry set in its ways slowly moves toward using information technology to create efficiencies, automate processes or help identify new customer or product opportunities. All is going fine until a new kid on the block, born in the age of IT and the internet, quickly starts to create buzz and redefine what customers expect from the industry. Welcome to the hospitality industry.

Ikea fined €1.1m by French court for spying on staff

The Guardian Data Protection

Swedish retailer found guilty of gathering data to sift out potential trouble-makers among employees The home furnishings group Ikea has been ordered to pay €1.1m (£861,000) in fines and damages by a French court after being found guilty of spying on staff.

Retail 101

From retail to real estate: Reinventing industries with public data

Information Management Resources

The new world of public information - where the data is fast, accessible and cheap (or free) - is revolutionizing the way many firms learn, grow and compete. Customer experience Customer data Data management

From channel to customer: How an omni-channel experience is the key to the retail industry’s success

CGI

From channel to customer: How an omni-channel experience is the key to the retail industry’s success. Is the hype around the retail store being dead simply that, hype? Retailers that are thriving in today’s disrupted and highly competitive environment have transformed the role of the brick-and-mortar store to effectively bridge the gap between the physical and digital worlds. One of the largest sporting goods retailers is a good case in point.

Overcoming data obstacles in the banking industry with Industry Accelerators in Cloud Pak for Data

IBM Big Data Hub

During these times of uncertainty, all companies are being stressed in new ways; supply chains are being halted with employee sickness, retail store doors are closed to encourage social distancing, and health care facilities are overwhelmed by patient demand.

CGI Client Global Insights: A look at top retail banking trends and priorities

CGI

CGI Client Global Insights: A look at top retail banking trends and priorities. We summarize the findings and insights from these discussions in the CGI Client Global Insights retail banking report.

Information Security and Compliance Through the Prism of Healthcare and Retail

AIIM

Let’s explore how these concepts relate to two specific industries – healthcare and retail. 2 -- Retail provides useful lessons in the importance of decentralized capture and the security challenges it creates. Retail companies must manage a host of documents, including end of day reports, merchandising setups, customer invoices and even shelf and name tags, which makes scanning and capture a particularly good fit for retail companies.

Retailers Face Many Challenges, Data Security Doesn’t Have to be One of the Them

Thales Cloud Protection & Licensing

Retailers and shoppers are leveraging and enjoying many benefits data sharing brings: loyalty programs, personalized experiences, easier product location and ordering, online shopping, mobile access and the list goes on. Competition is one of many challenges retailers face and while that’s nothing new, the data-driven approach online and brick-and-mortar merchants use today is evolving quickly with transformative technology capabilities. Business is booming and data is flowing.

Retail and Hospitality Breaches Declined Over Past 2 Years

Dark Reading

A drop in publicly disclosed breaches for the two industries is due in part to fewer point-of-sale breaches

Sales 65

ISACs Join Forces to Secure the Travel Industry

Dark Reading

Together, the Travel & Hospitality ISAC and the Retail & Hospitality ISAC intend to improve communications and collaboration about the evolving threat landscape

Safely adopting technology in the hospitality industry

IT Governance

PCI DSS (Payment Card Industry Data Security Standard). The post Safely adopting technology in the hospitality industry appeared first on IT Governance Blog. Cyber Resilience Cyber Security Data Protection PCI DSS Retail Staff Awareness Training hospitality hotelsThe hospitality sector has embraced consumer-facing technology.

The Influence of IoT in Telecom Industry

Cllax

Various industry sectors such as farming, retail, and services are performing IoT solutions to gain power and security in the workplace. The post The Influence of IoT in Telecom Industry first appeared on Cllax - Top of IT.

Are Data Breaches the New Reality for Retail?

Thales Cloud Protection & Licensing

As digital transformation takes hold, the retail industry is under siege from cyber criminals and nation states attempting to steal consumers’ personal information, credit card data and banking information. While retailers digitally transform their businesses to better serve the higher demands of their customers, they’re being challenged with safeguarding personal data to protect customers, partners and suppliers’ critical information.

How TRUfusion Enterprise Can Help The Automotive Industry Recover After COVID-19

Rocket Software

Travel, retail, hospitality. The list of industries impacted by the COVID-19 pandemic is long. One industry that received significant attention at the beginning of the pandemic was manufacturing. For car manufacturing, the industry suffered additional setbacks.

Industries Most Plagued by Cyberattacks

Cllax

From healthcare and manufacturing industries to retail and finance, cyberthreats plague almost all industries today. However, the banking industry faces the most significant threats.

Success with online sales starts with strong data quality

Information Management Resources

Data quality Retail industry Consumer goods industrySelling online works well when complete and accurate product information is readily available, easily found and reliable.

Sales 52

Optimizing Analytics in Retail with Geospatial Data

Perficient Data & Analytics

With the abundance of location data generated from smart phones and connected devices, the potential of geospatial data has expanded dramatically, especially in the retail industry. At a basic level, geospatial data better enables retail organizations to focus marketing and promotions at target customers. Which of our retail outlets are accessible for these customers? Interactive maps with linked reporting are provided to visualize retail proximity analysis.