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Black Friday and Cyber Weekend: Navigating the Tumultuous Waters of Retail Cybersecurity

Thales Cloud Protection & Licensing

Black Friday and Cyber Weekend: Navigating the Tumultuous Waters of Retail Cybersecurity sparsh Tue, 11/21/2023 - 05:01 As global consumers gear up for the much-anticipated shopping bonanza that is Black Friday and Cyber Weekend, retailers brace themselves for the frenzied onslaught of shoppers and the deluge of cyber threats lurking in the shadows.

Retail 83
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Effective customer information management builds better digital experiences

OpenText Information Management

Delivering excellent digital customer experiences has become a defining factor for financial services organizations today. The Financial Brand suggests that banks with customer-centric cultures are 60% more profitable than others. Why is that?

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How Can We Secure The Future of Digital Payments?

Thales Cloud Protection & Licensing

The financial services ecosystem has evolved tremendously over the past few years driven by a surge in the adoption of digital payments. The biggest challenge for both retailers and financial organizations was the rapidness of that change. Transact with trusted and reputable retailers. Tue, 01/11/2022 - 06:35.

Retail 126
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The Week in Cyber Security and Data Privacy: 4 – 10 December 2023

IT Governance

Source (New) Insurance USA Yes 105,387 Carter’s | Oshkosh Israel Source (New) Retail Israel Yes >100,000 SodaStream Source (New) Manufacturing Israel Yes >100,000 Amsellem & Weitz Source (New) Legal Israel Yes 100 GB Stanley Steemer International, Inc. Source (New) Retail USA Yes 2,469 Three GreatStar Industrial Co.

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Customer experience examples that drive value

IBM Big Data Hub

Organizations that provide an excellent customer experience (CX) can improve sales revenues by 2 to 7 percent and profitability by 1 to 2 percent, according to McKinsey. Focusing on good CX can increase customer satisfaction and drive more meaningful customer interactions, ultimately increasing sales and customer retention.

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The Week in Cyber Security and Data Privacy: 22 – 28 April 2024

IT Governance

Publicly disclosed data breaches and cyber attacks: in the spotlight Data scraping site taken offline after billions of Discord users’ messages offered for sale A data scraping website called Spy.pet has been taken offline after harvesting more than 4 billion messages made by almost 630 million Discord users and offering them for sale.

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The Role of Master Data Management in Enabling Omnichannel Connected Customer Experiences

Reltio

It's critical that sales, call center, support, field services, and customer-facing operations teams have the data and customer experience processes to deliver connected customer experiences. I had an experience with a retailer that had two disconnected profiles for me. Jan 8, 2020. But, they all have one thing in common.