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Black Friday and Cyber Weekend: Navigating the Tumultuous Waters of Retail Cybersecurity

Thales Cloud Protection & Licensing

Black Friday and Cyber Weekend: Navigating the Tumultuous Waters of Retail Cybersecurity sparsh Tue, 11/21/2023 - 05:01 As global consumers gear up for the much-anticipated shopping bonanza that is Black Friday and Cyber Weekend, retailers brace themselves for the frenzied onslaught of shoppers and the deluge of cyber threats lurking in the shadows.

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Customer experience examples that drive value

IBM Big Data Hub

As such, more organizations are increasing their dedication to CX strategy and looking towards successful customer experience examples for inspiration. Thankfully, customer-centric organizations have many tools, examples, and use cases at their disposal to meet the growing needs of today’s customers.

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Customer first: New U.K. consumer duty for the financial services industry

OpenText Information Management

Have you ever been presented with stack of financial documents plastered with sticky notes and felt confused about where to sign and overwhelmed by the wording? This often happens to consumers when, for example, reviewing details about a new car lease or opening a new investment account.

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US banks Q3 results shine light on financial services innovation

Info Source

For example, ChatBot technology is becoming particularly popular in banking for customer service, by cutting down handling times and accelerating payments processing, enabling better customer interaction by eliminating errors and increasing efficiency.

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FCA sets out plans to make Big Tech a priority and provides update on its approach to AI

Data Protection Report

He noted that whilst the growing emergence of Big Tech in financial services has already made life easier for consumers, it remains unclear how valuable their data will become in financial markets. The FCA also sets out its next steps.

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New York Department of Financial Services Issues Guidance Regarding Life Insurers’ Use of External Consumer Data in Underwriting

Data Matters

On January 18, 2019, the New York State Department of Financial Services (NYDFS) issued Circular Letter 2019-1 (the Circular Letter), addressing insurers’ use of external consumer data and information sources in underwriting for life insurance.

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The Clock is Ticking for PCI DSS 4.0 Compliance

Thales Cloud Protection & Licensing

Virtually every major financial institution, retailer, and scores of payment processors have been the victims of data breaches, incurring both financial and reputational damage. According to the 2022 Thales Data Threat Report – Financial Services Edition , 52% of U.S. million, second only to healthcare.