article thumbnail

Telling a Story with Keynotes at AIIM Conference 2024

AIIM

Stories enrich experiences and make education and messaging more memorable. Here's how we are incorporating storytelling at the AIIM Conference 2024 in San Antonio, Texas, April 3-5 and some tips for how you can incorporate storytelling tactics when planning your own meetings and events. And with good reason.

Education 104
article thumbnail

Beyond basics: Six tips for an exceptional customer service strategy

IBM Big Data Hub

They must cater to their customers’ needs, be ready to address any issues that arise instantaneously and do everything possible to meet customers’ expectations. Sign up for customer and employee experience topic updates Six tips to ensure a successful customer service strategy 1.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

GUEST ESSAY: Now more than ever, companies need to proactively promote family Online Safety

The Last Watchdog

Cybersecurity education for kids is therefore a smart investment. By taking a multi-generational approach to workforce security education programs, companies can strengthen their security postures to thrive in a changing landscape, while also supporting families. Investing in the future. Tools and approaches. Offer employee perks?

Education 203
article thumbnail

What to Do If and When Zoom Goes Down Again

Adam Levin

Students were unable to attend classes via remote learning, meetings were cancelled and for roughly three hours users were wondered if the now-ubiquitous platform had been brought down by hackers. Competing services such as Skype and Google Meet offer free versions.

article thumbnail

Successful Information Management: What's Standing in Your Way?

AIIM

8 Tips for Fighting Money, Focus, and Cultural Restraints Around Change Management. Here are six tips for fighting money, focus, and cultural restraints around change management projects: 1. Educate potentially stressed individuals on why changes need to occur. "Senior executives seem uninterested in information management.

Education 265
article thumbnail

GUEST ESSAY: The post-pandemic challenges of securely managing employee endpoints

The Last Watchdog

These include lurking devices (think home automation tools and other smart devices lying around in the same room your employee works or attends confidential meetings from) to sophisticated email phishing attacks using pseudo names of the CXOs (since, well everything is virtual). Managing endpoints securely . Tools and best practices.

Security 258
article thumbnail

Top Ten Tips for Working with eDiscovery: eDiscovery Best Practices

eDiscovery Daily

As usual, Tom did a great job and, in this post, he offered his top ten tips for working with eDiscovery. As a reminder, here are the top ten tips from Tom’s post: Read the Rules. Meet with Your Client’s Inside Counsel. The post Top Ten Tips for Working with eDiscovery: eDiscovery Best Practices appeared first on CloudNine.