Remove Digital transformation Remove Manufacturing Remove Retail Remove Trends
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Customer Experience Trends: How To Stand Out From the Crowd

Reltio

Customer experience trends might change from time to time, but the central component remains steady: The customer must be at the heart of every business decision that you make. Customer Experience Trends: The Rise of the Consumer. Big ideas like Digital transformation initiatives. Joseph Pine and James G.

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The most valuable AI use cases for business

IBM Big Data Hub

Promote cross- and up-selling Recommendation engines use consumer behavior data and AI algorithms to help discover data trends to be used in the development of more effective up-selling and cross-selling strategies, resulting in more useful add-on recommendations for customers during checkout for online retailers.

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AI use cases, job opportunities set to explode this year

DXC Technology

Artificial intelligence (AI) already is changing industries across the world, from manufacturing to healthcare to technology to retail. Forbes contributor Bernard Marr predicts five significant developments/trends on the AI front this […].

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How to Prepare for the Metaverse

AIIM

Retailers and brands will open virtual stores, launch virtual collections, or host exclusive digital events for their targeted NFT holders. The impact of the metaverse on our businesses and lives will likely be greater than that of the internet.

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5 Steps CPGs Should Take When Considering Direct-To-Consumer (D2C)

Reltio

The move to direct-to-consumer (D2C) sales by Consumer Packaged Goods (CPG) companies is already a recognizable trend but it’s widely acknowledged that the global pandemic has accelerated its adoption. Learn from industries that have already had to digitally transform the customer experience.

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AI in commerce: Essential use cases for B2B and B2C

IBM Big Data Hub

Disapproval of brands or retailers that use AI is as high as 38% among older generations, requiring businesses to work harder to gain their trust. By using machine learning algorithms and big data analytics, AI can uncover patterns, correlations and trends that might escape human analysts.

B2C 44
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State of the Global Capture & IDP Market

Info Source

The demand in the region increased over-proportionally last year as organisations picked up projects that were put on hold in 2020 and accelerated their digital transformation efforts. The Public Sector is in an earlier state of digital transformation compared to the private sector, which became apparent during the pandemic.