Collibra

APRIL 11, 2022

Data governance is a very intricate field, so implementing and sustaining data governance comes with a suite of challenges. Luckily, thousands, if not millions, of organizations use data governance to improve their operations, so you can learn from others’ mistakes and successes. What are data governance best practices?

Government 52

Government Communications Insurance Customer Experience 52

Collibra

MARCH 11, 2021

Data governance is a very intricate field, so implementing and sustaining data governance comes with a suite of challenges. Luckily, thousands, if not millions, of organizations use data governance to improve their operations, so you can learn from others’ mistakes and successes. Operating model example.

Government 59

Government Communications Insurance Customer Experience 59

IBM Big Data Hub

APRIL 8, 2024

This ensures a modern customer experience. Gartner has estimated that 80% of organizations fail to scale digital businesses because of outdated governance processes. Data is an asset, but to provide value, it must be organized, standardized and governed.

Government 61

Government Sales Customer Experience Compliance 61

AIIM

APRIL 19, 2022

Organizations around the world have embraced the cloud as a way to fundamentally improve the performance of the business and dramatically improve customer experience. How do you use content services in the cloud to improve customer experience, accelerate cycle times, and reduce costs? Content Services in the Cloud.

Content services 174

Content services Cloud Customer Experience Compliance 174

IBM Big Data Hub

DECEMBER 14, 2023

There has been a lot of recent discussion around the business value of environmental, social and governance (ESG) reporting, and the degree to which it relates to financial performance and other measures of business value.

Customer Experience 74

Customer Experience Marketing Government IT 74

Thales Cloud Protection & Licensing

MARCH 14, 2023

They also demand exemplary customer experience, and most are not shy about taking their business elsewhere if their expectations go unmet. In a saturated market, businesses must work hard to find the sweet spot, balancing customer experience, cyber security, and compliance. How can retailers rise to meet these demands?

Privacy 71

Privacy Retail Customer Experience B2C 71

IBM Big Data Hub

SEPTEMBER 11, 2023

We are in the midst of an AI revolution where organizations are seeking to leverage data for business transformation and harness generative AI and foundation models to boost productivity, innovate, enhance customer experiences, and gain a competitive edge. Netezza SaaS: Transitioning to the cloud has never been easier.

Customer Experience 114

Customer Experience Cloud Data migration Digital transformation 114

Collibra

JANUARY 25, 2019

Collibra organized a Data Governance and Business Transformation seminar in Paris recently, bringing together data managers from the financial, retail, transportation, and logistics industries. What Forrester describes as “Data Governance 2.0” goes beyond the customer-centric model and regulatory constraints.

Government 40

Government Digital transformation Customer Experience Metadata 40

The Last Watchdog

MARCH 8, 2023

Related: It’s all about attack surface management APIs help digital transformation by enabling faster and more efficient business processes, improving customer experience, and providing new ways to interact with your business. For example, security monitoring tools are not able to track API usage and activity.

Digital transformation 200

Digital transformation Security Data breaches Customer Experience 200

erwin

SEPTEMBER 10, 2020

Not Documenting End-to-End Data Lineage Is Risky Busines – Understanding your data’s origins is key to successful data governance. This information is critical to regulatory compliance, change management and data governance not to mention delivering an optimal customer experience.

Digital transformation 131

Digital transformation Metadata Government Compliance 131

IBM Big Data Hub

MAY 31, 2023

With connected products, customers expect to not only buy the latest and greatest cutting-edge devices, but they also expect these devices to continuously work, improve and be updated with newer features over their lifetimes. to connected products. Robots on the manufacturing floor are programmed to be aware of and work with other robots.

Manufacturing 98

Manufacturing Cloud Customer Experience Analytics 98

Collibra

SEPTEMBER 9, 2022

Some examples of poor data quality in business include: . Wrongly spelled customer name which leads to missed opportunities to communicate with the customer and generate revenue. Data quality significantly influences the organizational efforts in governance and compliance, leading to additional rework and delay.

Analytics 105

Analytics Customer Experience Marketing Unstructured data 105

erwin

OCTOBER 16, 2020

Without automation and the development of a governed data pipeline, you’ll never have enough data scientists in the front office to put the data to work. What processes should governance use? 1 of erwin Insights 2020, our virtual conference on enterprise modeling and data governance/intelligence. Where is the data?

Artificial Intelligence 145

Artificial Intelligence Analytics Digital transformation Customer Experience 145

CGI

APRIL 10, 2019

Improving customer experience (CX) is a key consideration in digital transformation for federal agencies. Consumers who order food delivery with a mobile app and look up their bank balances online expect the same convenience when they interact with a government agency. Wed, 04/10/2019 - 13:05. Add new comment.

CMS 40

CMS Customer Experience Digital transformation Government 40

CGI

APRIL 10, 2019

Improving customer experience (CX) is a key consideration in digital transformation for federal agencies. Consumers who order food delivery with a mobile app and look up their bank balances online expect the same convenience when they interact with a government agency. Wed, 04/10/2019 - 13:05. Add new comment.

CMS 40

CMS Customer Experience IT Digital transformation 40

IBM Big Data Hub

APRIL 4, 2024

For example, BPM is smaller in scale than business process reengineering (BPR), which radically overhauls or replaces processes. A purchasing agreement between a client and vendor, for example, needs to evolve and go through different rounds of approval and be organized, accessible and compliant with regulations.

Compliance 60

Compliance Mining Risk Marketing 60

Reltio

JUNE 12, 2020

Title: Founder & Data Governance Consultant. 1 sentence company description: DataZed is a consultancy that works with organizations to improve their data quality, data governance and data strategy. Summary: Charles specializes in data governance, data quality and data strategy for the insurance industry.

Insurance 52

Insurance Customer Experience B2B MDM 52

Information Governance Perspectives

MAY 10, 2020

In May of 2020 I was honored to speak at the MERv conference with John Frost of Box on the topic of Using Information Governance with a Privacy Compliance Plan as the Fulcrum for Data Privacy and Continuous Compliance. To provide these things, you must build a strong information governance framework and privacy compliance plan to succeed.

Compliance 52

Compliance Information governance Privacy Data Privacy 52

IBM Big Data Hub

DECEMBER 18, 2023

For organizations of all types—and especially those in highly regulated industries such as financial services, government, healthcare and telco—considerations including the rise of generative AI, evolving regulations and data sovereignty laws and ongoing security challenges must be top of mind.

Cloud 70

Cloud Financial Services Compliance Digital transformation 70

Collibra

FEBRUARY 21, 2024

More importantly, it lays a foundation for data governance and data quality that can fuel your organization with the trusted data that drives decision-making. Migrating to the cloud but worried your organization — or your data — isn’t up to the challenge?

Cloud 95

Cloud Digital transformation Customer Experience Analytics 95

Collibra

AUGUST 7, 2020

Aiming to gain a competitive advantage through personalized customer experience and improved efficiency, they often look for third-party data to augment the internal data sets. These gaps can be closed with an integrated data governance and data catalog solution. External data is a big market today.

Customer Experience 59

Customer Experience B2C Metadata Marketing 59

IBM Big Data Hub

JANUARY 19, 2023

Take Apple, for example. They go to great lengths to integrate trust, transparency and risk management into the DNA of the company culture and the customer experience. These efforts must be supported by integrating data privacy and data ethics into an organization’s culture and customer experiences.

Data Privacy 62

Data Privacy Customer Experience Privacy Compliance 62

IBM Big Data Hub

JULY 5, 2022

“If we look at our competitors for example, it demonstrates how prevalent the core Db2 foundations have become in the market. Taking massively parallel processing, for example, MPP is and has always been core to Db2 Warehouse and is more relevant today than ever for data lakehouse architecture and a data fabric.

Analytics 96

Analytics Cloud Access Paper 96

Thales Cloud Protection & Licensing

DECEMBER 20, 2023

Ancient Greeks, for example, were famous for consulting with Oracle before making a crucial decision. Businesses leverage these technologies to gain a competitive edge, from optimizing operations to personalizing customer experiences. It necessitates the development of new models for governance, management, and security.

Cybersecurity 83

Cybersecurity Blockchain Artificial Intelligence Encryption 83

CGI

OCTOBER 14, 2019

It should be clear, for example, how the project would deliver real return on investment for the business. Consider an example use case where banks monitor and analyze business transaction data to establish when corporate customers are going to run out of liquidity. Perhaps the right technique is machine learning.

Artificial Intelligence 64

Artificial Intelligence Analytics Customer Experience Big data 64

Collibra

APRIL 9, 2021

Internally, business leaders see cloud technologies as offering the potential to collaborate more effectively, transform products and services, improve customer experience, manage channel interactions and drive advanced analytics. Data governance holds key to cloud migration. Mobilizing data governance programs.

Insurance 59

Insurance Cloud Data science Analytics 59

erwin

NOVEMBER 13, 2020

Data Governance (knowing what data you have and where it is). For example, a COVID response plan will use EA to document if employees work from home, what their roles are, the projects on which they’re working, and what their schedules are. Artificial Intelligence. Knowledge Improvement and Retention. Data Center Consolidation.

Digital transformation 131

Digital transformation Artificial Intelligence Customer Experience Metadata 131

IBM Big Data Hub

MAY 25, 2023

The Center of Excellence (CoE) already has more than 1,000 consultants with specialized generative AI expertise that are engaging with a global set of clients to drive productivity in IT operations and core business processes like HR or marketing, elevate their customer experiences and create new business models.

Artificial Intelligence 108

Artificial Intelligence Marketing Customer Experience Cloud 108

CGI

JANUARY 9, 2019

Digital transformation is well underway across the federal government and commercial industries—and the journey reveals complexities, new challenges and opportunities. The impetus for change comes from both within the government and from beyond. Solving change management for digital transformation: Put data in the lead.

Digital transformation 40

Digital transformation Customer Experience Government Retail 40

Collibra

APRIL 11, 2023

And the role of data is getting bigger in supply chain management, omnichannel customer experiences, and target marketing strategies. As an example, consider that you want to segment customers on age. Missed opportunities Consider a simple example of an incomplete product description.

Retail 86

Retail Sales Compliance Marketing 86

Info Source

MAY 13, 2020

For example, US decision makers believe RPA will be most valuable for improving the customer experience (40%) and financial planning and decision making (38%). Improving customer experience. Financial planning & decision-making. IT service management. Streamlining HR onboarding. Process mining . About ABBYY.

Mining 52

Mining Customer Experience Financial Services Insurance 52

Rocket Software

JULY 3, 2020

For some time now, we have increasingly heard about the need for disruption and disruptive technologies to drive a wave of innovation across industries and governments. So how was this government services agency able to implement the new benefits so quickly and scale up their already huge systems capacity to cope with this tsunami of claims?

Government 52

Government Communications Access Customer Experience 52

IBM Big Data Hub

SEPTEMBER 26, 2022

The key is making sure all this data is transparent and responsibly governed for privacy and security. In B2B or B2C circles, a 360-degree view of customers or citizens offers a holistic, comprehensive picture of a person based on data collected from all touch points. Keeping the citizen front and center.

B2C 52

B2C Analytics B2B Digital transformation 52

IBM Big Data Hub

NOVEMBER 29, 2023

We’ve seen examples of this in the latest evolution of chatbots.This canhelp businesses optimize their customer experiences, allowing them to quickly extract insights from interactions in their customers’ journey. Promote sharing and reuse while maintaining control and governance.

Artificial Intelligence 92

Artificial Intelligence Unstructured data Analytics Customer Experience 92

erwin

FEBRUARY 21, 2019

Four areas in particular are getting a great deal of attention: Customer experience: In today’s need-it-fast, need-it-now, need-it-right world, customers expect the ability to make purchases where they are, not where you are. That means via the Web, mobile devices or in a store. .” Subscribe to to stay in the loop.

Digital transformation 69

Digital transformation Retail e-Delivery Customer Experience 69

Collibra

JUNE 25, 2021

Duplication of contact details, for example, affects customer experience significantly. Looking at the recent experience, the need to improve the quality of data for COVID-19 and subsequent pandemics is evident more than ever. For example – a zip code or phone number or SSN for example. Hidden data.

Analytics 59

Analytics Customer Experience Unstructured data Metadata 59

erwin

MAY 23, 2019

Enterprise architecture provides the model to govern the delivery of projects in line with these goals. The agile enterprise architecture model, then, is then one that enables enough analysis to plan which projects should be undertaken and ensures full architectural governance for delivery. The Agile Enterprise Architecture Lifecycle.

Government 91

Government Cloud Customer Experience IT 91