IBM Big Data Hub

JANUARY 16, 2024

From reshaping the customer experience to bringing forth wealth management tools, the financial services sector will be at the helm of managing the lasting impact artificial intelligence (AI) will have on organizations and people. Trend: Customer experience One true benefit of AI-powered technology is the customer experience , or CX.

Financial Services 51

Financial Services Customer Experience Cloud Digital transformation 51

Security Affairs

JANUARY 19, 2019

Paying attention to cybersecurity is more important than ever in 2019. But, some companies are still unwilling to devote the necessary resources to securing their infrastructures against cyberattacks , and naive individuals think they’re immune to the tactics of cybercriminals, too. The Methods of Attack Are Diversifying.

Cybersecurity 83

Cybersecurity Artificial Intelligence Data breaches Government 83

Thales Cloud Protection & Licensing

SEPTEMBER 27, 2023

However, there will be plenty of opportunity for us all to catch up as the Fall season is bustling with cybersecurity events worldwide. As well as October’s Cybersecurity Awareness Month, there are many planned events to help educate on the emerging trends around cybersecurity and privacy.

Authentication 83

Authentication Cloud Cybersecurity Data Privacy 83

Thales Cloud Protection & Licensing

JANUARY 17, 2022

It is your data in their cloud, make sure it is secure! It is your data in their cloud after all - and you need to make sure your most valuable assets are secure! Overall while the infrastructure of a majority of cloud services is considered secure, cybersecurity is not their primary business. Tue, 01/18/2022 - 05:32.

Cloud 71

Cloud IT Security Digital transformation 71

IBM Big Data Hub

MAY 31, 2023

Fueled by data, a product can be connected interactively with a broader ecosystem, offering an enhanced customer experience (CX), optimized product performance and services, and an agile supply chain that can deliver new sources of value to the customer. Learn more about Industry 4.0 and energy and utilities.

Manufacturing 96

Manufacturing Cloud Customer Experience Analytics 96

IBM Big Data Hub

MAY 19, 2023

According to the research, organizations are adopting cloud ERP models to identify the best alignment with their strategy, business development, workloads and security requirements. These issues started impacting their customer experience and eventually led to customer retention challenges. billion in 2022 to USD 130.0

Cloud 79

Cloud Unstructured data Customer Experience Manufacturing 79

eSecurity Planet

OCTOBER 14, 2022

Cybersecurity and Infrastructure Agency (CISA) is tracking only about 800 total as actively exploited. Because of all those challenges, managed security service providers (MSSPs) and patch and vulnerability management vendors have begun to offer services that do all the heavy lifting for organizations.

Customer Experience 120

Customer Experience MDM Cybersecurity Security 120

Thales Cloud Protection & Licensing

MAY 22, 2019

In a global and unprecedented shift, digital transformation is driving a wave of benefits as part of this new digital-first business environment – from greater efficiencies to building better customer experiences and relationships. How does digital transformation impact data security? For Europe, the story is no different.

Digital transformation 66

Digital transformation Security Compliance Blockchain 66

Thales Cloud Protection & Licensing

NOVEMBER 22, 2021

Consumers have come to expect a hyper-personalized experience that is fast, convenient and secure. Banks have adopted technologies to enable: Secure, remote, multi-device banking transactions. Secure digital payments leveraging biometrics, tokens, and context-based security. Data security.

Digital transformation 71

Digital transformation Financial Services Customer Experience Risk 71

OpenText Information Management

DECEMBER 1, 2023

As we step into 2024, retailers are poised for yet another transformative year, driven by cutting-edge technologies that promise to reshape the shopping experience.

Retail 57

Retail Artificial Intelligence Security Customer Experience 57

IBM Big Data Hub

DECEMBER 8, 2023

Regarding vehicle operation, AI is currently applied in cybersecurity to analyze incoming security events and incidents, and on the analysis of telematics data to gain insights into driving experiences. Finally, IBM Security® X-Force® Red provides specific automotive testing offerings.

Computer and Electronics 73

Computer and Electronics Manufacturing Cloud Customer Experience 73

Thales Cloud Protection & Licensing

MAY 21, 2019

In a global and unprecedented shift, digital transformation is driving a wave of benefits as part of this new digital-first business environment – from greater efficiencies to building better customer experiences and relationships. How does digital transformation impact data security? For Europe, the story is no different.

Digital transformation 48

Digital transformation Security Compliance Blockchain 48

IBM Big Data Hub

JULY 12, 2023

As a leading financial group in Spain, CaixaBank has long been an innovator by taking a technology-first approach by placing innovation, digital transformation, customer experience and sustainable banking at the forefront of its strategy. CaixaBank is continuing its initiative to increase cloud absorption.

Digital transformation 51

Digital transformation Financial Services Cloud Customer Experience 51

OpenText Information Management

MAY 3, 2024

A trend taking center stage in 2024 is the use of AI to improve the customer experience. Imagine a customer journey so smooth and personalized, it feels like it's been tailored just for you. As McKinsey points out, AI-enabled client services are the most effective way to drive personalized experiences and enablement.

Marketing 62

Marketing B2B Communications Customer Experience 62

IBM Big Data Hub

DECEMBER 18, 2023

For organizations of all types—and especially those in highly regulated industries such as financial services, government, healthcare and telco—considerations including the rise of generative AI, evolving regulations and data sovereignty laws and ongoing security challenges must be top of mind.

Cloud 69

Cloud Financial Services Compliance Digital transformation 69

Thales Cloud Protection & Licensing

OCTOBER 18, 2018

The more that new technologies like cloud, big data, Internet of Things (IoT) and mobile payments are used to provide an exceptional customer experience, the bigger the cybersecurity challenge. senior retail IT security managers and 96 IT security managers from retailers across the globe. Only 26 percent of U.S.

Retail 66

Retail Data breaches Digital transformation Encryption 66

Rocket Software

NOVEMBER 16, 2021

Especially during a time when the IT industry is experiencing a talent shortage , modernizing these workflows can mean the difference between securing new hires and losing them to other IT sectors. This prioritizes the personal interactions that make a real impact on customer experiences.

Customer Experience 52

Customer Experience Financial Services Insurance Compliance 52

IBM Big Data Hub

FEBRUARY 14, 2024

There’s no need to make customers wait for the answers to frequently asked questions (FAQs) or to take the next step to purchase. And digital customer service agents can boost customer satisfaction by offering advice and guidance to customer service agents.

Artificial Intelligence 87

Artificial Intelligence Retail Unstructured data Insurance 87

Thales Cloud Protection & Licensing

AUGUST 7, 2018

This underscores the harsh realities of the state of cybersecurity today. The retail sector is responding to the onslaught of breaches, with 84% of companies surveyed planning to increase IT security spending. Perhaps it’s time for companies to take a step back and put themselves in their customers’ shoes. The good news?

Data breaches 63

Data breaches Retail IT Communications 63

IBM Big Data Hub

DECEMBER 4, 2023

This approach can accelerate speed-to-market by providing enhanced capabilities for developing innovative products and services, facilitating business growth and improving the overall customer experience in their interactions with the company.

Insurance 56

Insurance Digital transformation Compliance Cloud 56

IBM Big Data Hub

APRIL 25, 2024

Embracing new technologies helps organizations improve performance, cybersecurity and scalability and positioning themselves for long-term success. Now, Finance of America is primed to deliver enhanced services—such as debt advisory—that will help promote lifetime customer loyalty.

Analytics 61

Analytics Communications Marketing Manufacturing 61

CGI

MARCH 14, 2019

Harnessing data to protect the bank and drive revenue has become the top business priority for the corporate and transaction banking executives we interviewed (74%) as they seek to increase customer value and differentiation, improve their business processes and reporting, and comply with new regulations and enhance security.

IT 45

IT Digital transformation Customer Experience Privacy 45

CGI

MARCH 15, 2019

Harnessing data to protect the bank and drive revenue has become the top business priority for the corporate and transaction banking executives we interviewed (74%) as they seek to increase customer value and differentiation, improve their business processes and reporting, and comply with new regulations and enhance security.

IT 40

IT Digital transformation Customer Experience Privacy 40

IBM Big Data Hub

OCTOBER 16, 2023

Such chatbots ensure that customers don’t have to wait, and even large numbers of simultaneous customers can get immediate attention around the clock and, hopefully, a more positive customer experience. Antivirus programs may use AI and ML techniques to detect and block malware.

Marketing 51

Marketing Data science e-Discovery Artificial Intelligence 51

eDiscovery Daily

SEPTEMBER 9, 2022

As an experienced business consultant, Arnold Rogers has advised businesses across many industries in areas of lead generation, customer experience, service development, and small business cash flow and financial management. Cloud technology allows employees to access files and work platforms from any place in a secure way.

Cloud 41

Cloud Customer Experience Retail Access 41

CGI

JANUARY 10, 2018

Below are five examples of trends this past year that demonstrate the deep infusion of technology into business imperatives: Major security breaches continued. What this means is that as cybersecurity investments continue, they should be made not just to mitigate threats, but also to improve how an organization deals with a breach.

Blockchain 60

Blockchain IT Artificial Intelligence Digital transformation 60

CGI

JANUARY 8, 2018

Below are five examples of trends this past year that demonstrate the deep infusion of technology into business imperatives: Major security breaches continued. What this means is that as cybersecurity investments continue, they should be made not just to mitigate threats, but also to improve how an organization deals with a breach.

Blockchain 40

Blockchain IT Artificial Intelligence Digital transformation 40

CGI

JULY 10, 2018

This focus on innovation is echoed in our 2017 CGI Client Global Insights , where retail banking executives listed their top two business priorities as improving the end-to-end customer experience, and accelerating customer-facing digital transformation programs.

Digital transformation 40

Digital transformation Artificial Intelligence Customer Experience Retail 40

CGI

MAY 15, 2018

This focus on innovation is echoed in our 2017 CGI Client Global Insights , where retail banking executives listed their top two business priorities as improving the end-to-end customer experience, and accelerating customer-facing digital transformation programs.

Digital transformation 40

Digital transformation Artificial Intelligence Customer Experience Retail 40

Information Governance Perspectives

JULY 23, 2020

We’re going to discuss some of the specific products that are leading this communication and digital transformation revolution, some of the cybersecurity aspects of using these tools, and I’m eager to hear from you as to how it’s affecting the way that YOU work and support YOUR clients and business partners.

Cybersecurity 52

Cybersecurity Passwords Risk IT 52

eSecurity Planet

MAY 4, 2023

The goal of ITAM is to ensure that an organization’s IT assets are being used effectively, efficiently and securely while minimizing costs and reducing the risk of data breaches and other security incidents. See the Top IT Asset Management (ITAM) Tools for Security Why is ITAM Important? See the Best Network Monitoring Tools 6.

IT 104

IT Compliance Cloud Cybersecurity 104

OpenText Information Management

NOVEMBER 22, 2023

The word ‘rollercoaster’ best sums up 2023. We’ve experienced economic, geopolitical, technological, and societal challenges over recent months with the ongoing cost-of-living crisis, high interest rates, inflation, global conflicts, catastrophic weather events, the rise in artificial intelligence such as ChatGPT, to name only a few.

Financial Services 57

Financial Services Artificial Intelligence Customer Experience Content services 57

The Last Watchdog

JUNE 27, 2023

The partnership represents a critical step forward in addressing the complex data challenges Government agencies are experiencing, such as data duplication and security. It solves major challenges across data management, KYC, customer intelligence, financial crime, risk, fraud, and security, throughout the customer lifecycle.

Big data 100

Big data Artificial Intelligence Sales Marketing 100

OpenText Information Management

APRIL 15, 2024

Innovations in OpenText™ Cybersecurity Cloud OpenText™ Cybersecurity Cloud empowers proactive organizations with thorough and timely threat intelligence, facilitating prompt risk mitigation. In this release, we've introduced OpenText™ Core Experience Insights , a cloud-based SaaS application aimed at enhancing customer experiences.

Cloud 96

Cloud Analytics Digital transformation Customer Experience 96

OpenText Information Management

APRIL 15, 2024

Innovations in OpenText™ Cybersecurity Cloud OpenText™ Cybersecurity Cloud empowers proactive organizations with thorough and timely threat intelligence, facilitating prompt risk mitigation. In this release, we've introduced OpenText™ Core Experience Insights , a cloud-based SaaS application aimed at enhancing customer experiences.

Cloud 94

Cloud Analytics Digital transformation Customer Experience 94

OpenText Information Management

AUGUST 22, 2023

Google Cloud Next 2023 is back in-person on August 29-31, in San Francisco. This is Google’s largest annual event with more than 15,000 IT, line of business, and developers expected to attend.

Cloud 52

Cloud Content services Customer Experience IT 52

eSecurity Planet

JULY 5, 2021

Zero trust security is a concept that’s been around for several years, but it may finally be starting to gain traction as a technology product. But buyers are beginning to express interest, and a number of security vendors have assembled some interesting approaches to zero trust security. What is zero trust security?

Security 98

Security Access Cloud Authentication 98