IBM Big Data Hub

FEBRUARY 14, 2024

There’s no need to make customers wait for the answers to frequently asked questions (FAQs) or to take the next step to purchase. And digital customer service agents can boost customer satisfaction by offering advice and guidance to customer service agents.

Artificial Intelligence 82

Artificial Intelligence Retail Unstructured data Insurance 82

Thales Cloud Protection & Licensing

MAY 13, 2024

Unlocking the Cloud: Microsoft and Thales Spearhead Passwordless & MFA for Organizations moving to Microsoft 365. This award recognizes a Microsoft partner that is a leader in the identity space and has continually delivered innovative solutions or services with Entra ID to improve the customer experience. Even Mac?

Cloud 62

Cloud Authentication Phishing Marketing 62

IBM Big Data Hub

JULY 17, 2023

They can comprehend complex customer queries, including nuanced intent, sentiment and context, leading to more accurate and relevant responses. Generative AI can also leverage customer data to provide personalized answers and recommendations and offer tailored suggestions and solutions to enhance the customer experience.

Search queries 54

Search queries Customer Experience Cloud Risk 54

IBM Big Data Hub

SEPTEMBER 26, 2022

The key is making sure all this data is transparent and responsibly governed for privacy and security. A data fabric facilitates the end-to-end integration of various data pipelines and cloud environments by using intelligent and automated systems.

B2C 52

B2C Analytics B2B Digital transformation 52

CGI

FEBRUARY 21, 2017

Defence is no longer just an IT security issue. Customer experience (balancing against risk). Education and attitude (in terms of regulatory compliance and encouraging whistle blowers). Know your customer capabilities (for stronger identity management). Identity theft . Lack of employee training and awareness.

Customer Experience 40

Customer Experience Financial Services Analytics Risk 40

ARMA International

SEPTEMBER 13, 2021

This means imaging the “art of the possible” for a new future using a cloud computing model to deliver transformative change. Gartner (2021) has two related definitions: Digital Transformation: “can refer to anything from IT modernization (for example, cloud computing), to digital optimization, to the invention of new digital business models.”

Digital transformation 59

Digital transformation Blockchain IT Computer and Electronics 59

Reltio

AUGUST 12, 2021

The world has faced shifts in global supply chains, healthcare, education, and workplace environments that we did not anticipate in 2019. Data ethics – privacy and security as important now as they have ever been. New customer engagement models. New security enhancements. A New Business Landscape. New marketing programs.

MDM 90

MDM Marketing Compliance Privacy 90

IBM Big Data Hub

MAY 26, 2023

When it comes to driving large technology transformation on Cloud, leveraging existing investments, and optimizing open innovation within the larger ecosystem with a hybrid cloud platform, IBM Consulting™ offers several learnings to help organizations address the architecture and technology challenge.

Cloud 73

Cloud Energy and Utilities Financial Services Digital transformation 73

eDiscovery Daily

OCTOBER 21, 2019

In the increasingly non-linear and fast-moving legal technology world in which we now live and work, where cloud-based solutions, analytics, machine learning, and AI are impacting the data-driven decisions being made, is it time to rethink the EDRM? Find out: How they really feel about security? What innovation means to them?

e-Discovery 45

e-Discovery e-Delivery GDPR Education 45

The Last Watchdog

JUNE 27, 2023

Quantexa’s DI platform and solutions can be deployed on-premise or in the cloud through Microsoft Azure, AWS and Google Cloud. The partnership represents a critical step forward in addressing the complex data challenges Government agencies are experiencing, such as data duplication and security.

Big data 100

Big data Artificial Intelligence Sales Marketing 100

AIIM

JUNE 29, 2021

If you’ve been paying attention to the research we conduct and the educational information we share, you know that AIIM describes Intelligent Information Management (IIM) as all the things you want to do with, or get from, your organization’s information. Growing Privacy and Security Concerns. Growing Privacy and Security Concerns.

Artificial Intelligence 209

Artificial Intelligence Content services Cloud Paper 209

Info Source

JANUARY 21, 2019

This new approach forever changes how customers interact with and receive value from Ricoh devices, enabling them to work smarter. This is possible thanks to the company’s technology innovation, including the new RICOH Always Current Technology and RICOH Cloud Workflow Solutions powered by the Ricoh Smart Integration platform, among others.

Cloud 40

Cloud Marketing Customer Experience Big data 40

ARMA International

SEPTEMBER 27, 2021

This means imagining the “art of the possible” for a new future using a cloud computer model to deliver transformative change. Commissioned by organizers to predict worst-case scenarios for the Munich games, [Georg] Sieber came up with a range of possibilities, from explosions to plane crashes, for which security teams should be prepared.

Digital transformation 54

Digital transformation Risk IT Computer and Electronics 54

IBM Big Data Hub

FEBRUARY 9, 2024

“There are cameras that are on 24/7 and they’re capturing what happens just as it happens without any filtering, without any intentionality,” says Peter Norvig, Distinguished Education Fellow at the Stanford Institute for Human-Centered Artificial Intelligence (HAI).

Artificial Intelligence 95

Artificial Intelligence Cloud Risk Access 95