OpenText Information Management

APRIL 13, 2023

Whether in retail or commercial banking, insurance or … The post Effective customer information management builds better digital experiences appeared first on OpenText Blogs. Yet, after years of trying, financial services institutions (FSIs) are still not delivering the experiences that customers expect. Why is that?

Financial Services 57

Financial Services Customer Experience Insurance Retail 57

IT Governance

MAY 7, 2024

Source (New) Construction USA Yes 489 ClearVision Optical Source (New) Retail USA Yes 261 Symphony Financial, LLC. Source 1 ; source 2 (Update) Insurance USA Yes 75,101 Airsoftc3.com Source (New) IT services USA Yes 1,382 Worthen Industries Source 1 ; source 2 (Update) Manufacturing USA Yes 1,277 R.J.

Data breaches 59

Data breaches Education Manufacturing Retail 59

Hunton Privacy

NOVEMBER 22, 2022

As reported in the the Retail Industry Law Resource blog : Plaintiff’s firms continue to file variations of state law wiretapping lawsuits over “session replay” software and “live chat” or “chatbot” applications in various jurisdictions. CIPA entitles plaintiffs to $5,000 per violation. Harriet Carter Gifts, Inc.

Communications 58

Communications Retail Privacy Access 58

The Last Watchdog

FEBRUARY 24, 2022

You can communicate to clients how much cybersecurity means to you. Healthcare companies must follow HIPAA rules; retailers must comply with PCI DSS. For example, your website security may prove strong, applications not so much. Now, you can totally focus on the application. Strategic positioning. Compliance, governance.

Security 234

Security Compliance Retail IoT 234

IBM Big Data Hub

NOVEMBER 30, 2023

In retail, for example, use future flood risk predictions to inform store location planning, raw material procurement, and inventory supply chain logistics. Subscribe to receive sustainability topics in your inbox The post 6 climate change adaptation strategies every organization needs today appeared first on IBM Blog.

Energy and Utilities 101

Energy and Utilities Insurance Risk Retail 101

OpenText Information Management

MARCH 29, 2024

Mark will be joined by OpenText customer Srinath Kanisapakkam, chief data and analytics officer at Nationwide Building Society (NBS) , who will share how OpenText Experience Cloud solutions give NBS the scalable, secure, communication platform they needed to meet highly regulated FSI communication requirements.

IoT 70

IoT Analytics Cloud Communications 70

IBM Big Data Hub

JANUARY 25, 2024

For example, a retailer can offer a discount or free item on the customer’s birthday. For instance, a retailer might give a 10 percent discount on every purchase, reducing churn. Organizations that do not sell directly online can help customers find where their products are retailed for less.

Customer Experience 78

Customer Experience Retail Sales Artificial Intelligence 78

Krebs on Security

AUGUST 16, 2021

” T-Mobile declined to comment beyond what the company said in its blog post today. In at least one case , retail store employees were complicit in the account takeovers. There’s also a database that includes credit card numbers with six digits of the cards obfuscated.” WHO HACKED T-MOBILE?

Data breaches 314

Data breaches Access Retail Sales 314

erwin

OCTOBER 16, 2020

In a world where market conditions, supply chains, work locations, and communication methods are constantly changing, data is a constant source that can be used to inform decisions from crisis to recovery. Parts of this blog are excerpted from my keynote on day No. Subscribe to the erwin Expert Blog.

Artificial Intelligence 145

Artificial Intelligence Analytics Digital transformation Customer Experience 145

Security Affairs

MAY 9, 2019

” reads a blog post published by vpnMentor. Freedom Mobile attempted to downplay the incident saying that the total records stored in the unprotected database were related to only 15,000 customers who had opened or made any changes to their accounts at 17 Freedom Mobile retail locations between March 25 and April 16.

Data breaches 87

Data breaches Retail Encryption Communications 87

Rocket Software

JUNE 6, 2022

Electronic Data Interchange (EDI)—exchanging business information electronically, rather than passing paper documents back and forth—is a fundamental means of communication for organizations that execute a high volume of transactions. Sounds straightforward, right? . For the most part, it is. Save the IT jargon for the CIO. .

e-Delivery 78

e-Delivery Communications Retail Insurance 78

Thales Cloud Protection & Licensing

AUGUST 7, 2018

If you have looked at our recently released annual Data Threat Report: Retail Edition , you understand this is not just hyperbole. retail sector needs to come to terms with some bad news. The retail sector is responding to the onslaught of breaches, with 84% of companies surveyed planning to increase IT security spending.

Data breaches 63

Data breaches Retail IT Communications 63

Security Affairs

FEBRUARY 28, 2024

. “These operations have targeted various industries, including Aerospace & Defense, Education, Energy & Utilities, Governments, Hospitality, Manufacturing, Oil & Gas, Retail, Technology, and Transportation. Communication to and from the EdgeRouters involved encryption using a randomly generated 16-character AES key.

Energy and Utilities 107

Energy and Utilities Military Government Phishing 107

IBM Big Data Hub

SEPTEMBER 6, 2023

Generative AI is powering a new world of creative, customized communications, allowing marketing teams to deliver greater personalization at scale and meet today’s high customer expectations. For example, a retail clothing company might use generative AI to customize email or online experiences tailored for different customer personas.

Marketing 126

Marketing B2B Customer Experience Communications 126

IT Governance

NOVEMBER 23, 2020

In this blog, we look at some of the scams you should look out for and what you can do to protect yourself. But in the US, Black Friday refers to the discounts that retailers offer the day after Thanksgiving – and thanks to the rise in online shopping (which will be even more prominent this year with COVID-19), it has become a global custom.

Phishing 137

Phishing Sales Retail Passwords 137

IBM Big Data Hub

OCTOBER 19, 2023

Landmark Retail is one of the largest omnichannel retailers across the Middle East and Northern Africa (MENA), India and Southeast Asia (SEA). It is a division of Landmark Group, a well-known multinational retail and hospitality conglomerate headquartered in Dubai.

Retail 107

Retail Analytics Sales Government 107

IBM Big Data Hub

MAY 16, 2023

Today, a service or retail organization might have 20 to 30 campaigns delivered to different audiences across numerous modalities (spanning paid social, email, push notification, texts and more). Marketing teams struggle to deliver relevant content and communications at scale.

Marketing 80

Marketing Customer Experience Financial Services Retail 80

Thales Cloud Protection & Licensing

NOVEMBER 22, 2017

This year is expected to see similarly high numbers which is paralleled by increasing retailer anxiety about the state of their cybersecurity. In fact, according to our recent survey of retailers , 88% feel vulnerable to data threats. Almost 1 million visited physical stores. Happy (and safe!) holiday shopping.

Risk 90

Risk Retail Digital transformation Authentication 90

IBM Big Data Hub

DECEMBER 20, 2023

Broad cost leadership strategy example: Walmart When Sam Walton, the founder of Walmart, started his retail career in the 1940s, he had a simple idea: To find less expensive suppliers than those who served his competition and pass those savings on to the customers in his variety stores. Live Better.”

Marketing 81

Marketing Retail Customer Experience IT 81

Data Matters

JANUARY 8, 2020

Another was directed to commodity pool operators (CPOs), commodity trading advisors (CTAs), introducing brokers (IBs) and retail foreign exchange dealers (RFEDs). The post URGENT: CFTC Warns Registrants of Cyber Threats and Requests Information by January 10 and/or January 20 appeared first on Data Matters Privacy Blog.

Cloud 60

Cloud Communications Retail Privacy 60

Hunton Privacy

OCTOBER 25, 2021

As reported on the Hunton Retail Resource Blog , on October 20, 2021, a new wave in the fight against “robocalls” is targeting telemarketing text messages. In the past six months, there has been an uptick in activity at both the state and federal level to reign in telemarketing text messages.

Sales 108

Sales Retail IT Communications 108

IBM Big Data Hub

FEBRUARY 19, 2024

For example, IBM Food Trust® , a collaborative network of growers, processors, wholesalers, distributors, manufacturers, retailers and others, uses blockchain technology to improve visibility and accountability across the food supply chain.

Blockchain 90

Blockchain Analytics Artificial Intelligence Marketing 90

IBM Big Data Hub

MARCH 29, 2024

Make an excellent product Ultimately, the initial battle for customer loyalty depends on whether the product or solution they buy directly or from a retailer is worth the money they spent. Communicate mission and values Many customers, particularly millennials and Gen Z buyers, are more invested in an organization’s mission and values.

Customer Experience 69

Customer Experience Artificial Intelligence Marketing Communications 69

OpenText Information Management

JANUARY 31, 2024

For more than 50 years, we’ve stayed one step ahead of market trends to shape a compelling product … The post Manutan Group combines digital services with the human touch to delight customers appeared first on OpenText Blogs.

Marketing 62

Marketing Customer Experience Communications Retail 62

OpenText Information Management

JULY 18, 2023

appeared first on OpenText Blogs. This article will go into detail on these terms to dispel some of the confusion and explain common terms used within B2B process automation, including the differences between Ecommerce and EDI. First, … The post E-commerce and EDI: What’s the difference?

B2B 95

B2B Digital transformation Manufacturing Retail 95

IBM Big Data Hub

JUNE 30, 2023

​ Yet dealers and retailers are struggling to find parts easily and meet promise dates to their end consumers. IBM Supply Chain Intelligence Suite​ can monitor supply to minimize production delays, reduce costs, and facilitate streamlined and tighter collaboration, teamwork, and communication.

B2B 70

B2B Manufacturing Blockchain Retail 70

IT Governance

FEBRUARY 14, 2024

GB Western Municipal Construction Source New Construction and real estate USA Yes 101 GB Tennessee Farmers Insurance Source New Insurance USA Yes 71,000 CNO ACE Source 1 ; source 2 New Healthcare USA Yes 65,195 Verizon Communications Inc. TB KSA Architecture Source New Construction and real estate USA Yes 1.5 GB Signature Performance, Inc.

Data Privacy 52

Data Privacy Manufacturing Privacy Security 52

IBM Big Data Hub

FEBRUARY 23, 2024

Today, people don’t just prefer instant communication; they expect it. The integration of these technologies extends beyond reactive communication. In the back end, these platforms enhance inventory management and track stock to help retailers maintain an optimal inventory balance.

Analytics 110

Analytics Artificial Intelligence Marketing Education 110

IT Governance

NOVEMBER 22, 2021

In this case, scammers begin by creating a fake website that mimics the layout and URL of a legitimate online retailer. The trick to staying secure is to remember that bogus links can be sent on any communication platform. A version of this blog was originally published on 27 November 2019. Can you spot a scam? Get started.

Phishing 119

Phishing Sales Passwords Retail 119

IT Governance

FEBRUARY 21, 2024

Source New Retail USA Yes 12 Family and Children’s Services of Lanark, Leeds and Grenville Source New Public Canada Yes 4 100 Romanian hospitals using the Hipocrate Information System Source 1 ; source 2 New Healthcare USA Yes Unknown Prudential Financial Source New Finance USA Yes Unknown Securence (a subsidiary of U.S.

Data Privacy 52

Data Privacy Manufacturing Privacy Energy and Utilities 52

Data Matters

FEBRUARY 13, 2018

1 As has been widely reported, the Exam Priorities’ general focus areas include: retail investors. 1 As has been widely reported, the Exam Priorities’ general focus areas include: retail investors. A Continued Focus on Retail Investors – what does this mean? Indeed, retail funds have been a Commission focus for many years.

Compliance 60

Compliance Retail Cybersecurity Risk 60

IT Governance

NOVEMBER 27, 2019

Besides the traumatic experience for some retail employees and those injured in shop-floor brawls, Black Friday is also a time in which many of us are caught out by scams, with cyber criminals taking advantage of customers desperate for a bargain. The post Top 3 Black Friday 2019 scams to avoid appeared first on IT Governance Blog.

Phishing 98

Phishing Sales Retail Government 98

OpenText Information Management

NOVEMBER 20, 2023

It’s never too late to gear … The post Preparing for holiday traffic: Chaos and performance engineering with Steadybit and OpenText appeared first on OpenText Blogs. Ensure it’s the former with a robust chaos and performance engineering strategy.

Risk 57

Risk Retail Communications Marketing 57

IT Governance

OCTOBER 3, 2019

Many retailers sell signs like this, leaving the purpose blank so that you can fill it in with the appropriate message. One of the first penalties issued under the GDPR was levied against an Austrian retailer for its use of CCTV. appeared first on IT Governance Blog. Check that required controls are in place (e.g.

GDPR 110

GDPR Privacy Retail Personal data 110

IT Governance

NOVEMBER 28, 2023

They notified SAP SE, which responded “in the most professional and efficient manner”, remediating the issue, launching an investigation and maintaining communications with Aqua Nautilus. The post The Week in Cyber Security and Data Privacy: 20 – 26 November 2023 appeared first on IT Governance UK Blog. Breached records: 95,592,696.

Data Privacy 52

Data Privacy Privacy Energy and Utilities Data breaches 52

Security Affairs

MAY 29, 2019

The threat group is also known for its recent attack campaign against Bank and Retail business sectors, but the latest evidence indicates a potential expansion of its criminal operation to other industries too. su”, using an SSL encrypted communication, and stores them in “C:UsersPublic” path: “ rtegre.exe ” and “ wprgxyeqd79.exe

IT 72

IT Retail Archiving File names 72

Reltio

FEBRUARY 20, 2020

Within four years, the industry around these consumer product and retail companies grew 890% based on a recent survey by Hitwise. Having said this out loud, it sounds like the gamification of the retail experience. This blog was originally posted on Forbes. The post Are Box Service Subscriptions A Gambling Habit?

Retail 52

Retail Customer Experience Sales Manufacturing 52