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Retail technology and frontline workers: Delivering unforgettable customer experiences

IBM Big Data Hub

The retail industry employs millions of people, and next-generation retail employees will be significantly impacted by the rise of generative AI. Here lies the challenge and opportunity: ensuring accurate inventory information in real-time and equipping frontline teams with the right tools is the ticket to transformative change.

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Retailers can tap into generative AI to enhance support for customers and employees

IBM Big Data Hub

As the retail industry witnesses a shift towards a more digital, on-demand consumer base, AI is becoming the secret weapon for retailers to better understand and cater to this evolving consumer behavior. Retailers recognize the need to build their strategies around AI, integrating it into many aspects of their operations.

Retail 94
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AI in retail and the rise of the purpose-driven consumer

IBM Big Data Hub

That retail has experienced extreme disruption in recent years is beyond questioning. Even before Covid turned the world on its head, headlines about the so-called “retail apocalypse” were near-ubiquitous in the media. Retail isn’t just big, it’s huge — the National Retail Federation expects sales to grow by as much as 13.5%

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Are Data Breaches the New Reality for Retail?

Thales Cloud Protection & Licensing

As digital transformation takes hold, the retail industry is under siege from cyber criminals and nation states attempting to steal consumers’ personal information, credit card data and banking information. senior retail IT security managers and 96 IT security managers from retailers across the globe.

Retail 66
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Retail has a multi-cloud problem…with sensitive data

Thales Cloud Protection & Licensing

Digital transformation (DX) is fundamentally impacting all aspects of the economy across every industry, and nowhere is this truer than in retail. Overall, 76% report that they will also use sensitive data within at least one of these cloud environments. Tools that reduce multi-cloud data security complexity are critical.

Retail 54
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The Future of Payments Security

Thales Cloud Protection & Licensing

The Verizon DBIR 2020 report indicates that financially motivated attacks against retailers have moved away from Point of Sale (POS) devices and controllers, towards web applications. As the infrastructure changes, the adversaries change along with it to take the easiest path to data. Big Data and EMV 3DS.

Security 143
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Top GRC Tools & Software for 2021

eSecurity Planet

Data privacy regulations like the EU’s General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA) can be hard to navigate for businesses of any size, but GRC tools can simplify and streamline compliance with all of the requirements. Contents: Top GRC tools comparison. RSA Archer.