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Retail technology and frontline workers: Delivering unforgettable customer experiences

IBM Big Data Hub

The retail industry employs millions of people, and next-generation retail employees will be significantly impacted by the rise of generative AI. With generative AI, retailers can fine-tune inventory and adapt store layouts in real-time, improving navigation, product visibility and stock management.”

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Retailers can tap into generative AI to enhance support for customers and employees

IBM Big Data Hub

As the retail industry witnesses a shift towards a more digital, on-demand consumer base, AI is becoming the secret weapon for retailers to better understand and cater to this evolving consumer behavior. Retailers recognize the need to build their strategies around AI, integrating it into many aspects of their operations.

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Security AI and automation are key in protecting against costly data breaches for retailers and consumer goods businesses

IBM Big Data Hub

The rise of online commerce over the last two decades has completely transformed the retail and consumer goods industries—and with smartphone adoption accelerating globally, the share of shopping done via the internet will only continue to expand. For retail, the average data breach studied cost $2.96

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Delivering on promise and purpose in the retail supply chain

IBM Big Data Hub

Today’s consumers want to know that retailers and brands are aligned with their values. So, while retailers can—and must—use technology as their differentiator, to win the lion’s share of consumer hearts, retail leaders must deliver on promises and purpose. Checking all these boxes is no small feat.

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AI in retail and the rise of the purpose-driven consumer

IBM Big Data Hub

That retail has experienced extreme disruption in recent years is beyond questioning. Even before Covid turned the world on its head, headlines about the so-called “retail apocalypse” were near-ubiquitous in the media. Retail isn’t just big, it’s huge — the National Retail Federation expects sales to grow by as much as 13.5%

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Top 6 predictive analytics software benefits for the Retail industry in 2019

OpenText Information Management

The retail industry is extremely competitive with traditional brick-and-mortar retailers under pressure from online services such as Amazon. Predictive analytics offers huge benefits for retailers as it helps them turn Big Data into actionable insight to better understand and connect with their customers.

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Are Data Breaches the New Reality for Retail?

Thales Cloud Protection & Licensing

As digital transformation takes hold, the retail industry is under siege from cyber criminals and nation states attempting to steal consumers’ personal information, credit card data and banking information. senior retail IT security managers and 96 IT security managers from retailers across the globe.

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