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Real-time artificial intelligence and event processing  

IBM Big Data Hub

Artificial intelligence is also key for businesses, helping provide capabilities for both streamlining business processes and improving strategic decisions. Events as fuel for AI Models: Artificial intelligence models rely on big data to refine the effectiveness of their capabilities.

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How chatbots can provide a better customer experience

IBM Big Data Hub

Over the years, chatbots have become seamlessly integrated in our day-to-day lives — in our homes, on our phones, on social media or in apps for shopping online, healthcare, customer support and more. Today, AI makes the difference between good and bad customer service. 
 How do customer service chatbots work?

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Global governments have their eye on Artificial Intelligence

OpenText Information Management

Governments are drowning in data. Globally, artificial … The post Global governments have their eye on Artificial Intelligence appeared first on OpenText Blogs. The problem is selecting the relevant information, deriving meaningful insights from it, and using those insights to guide decision-making.

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Chatbots | Technologically Redefining Customer experience

Everteam

To cut this traditional scenario, and to keep up with the Digital Transformation that’s taking all the spot light today, many industries are evolving their customer experience and implementing the new developed customer service solution: Chatbots. Chatbot Family. So here’s our advice: mix it up!

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Driving new revenue streams through artificial intelligence and advanced analytics

CGI

Driving new revenue streams through artificial intelligence and advanced analytics. For more than 50 years, banks have relied on computers and software to manage and secure their data, as well as protect their customers’ interests. ravi.kumarv@cgi.com. Tue, 10/15/2019 - 01:47. What’s driving this momentous change?

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Digital Customer Experience is becoming the deciding battlefield on the insurance landscape

CGI

Digital Customer Experience is becoming the deciding battlefield on the insurance landscape. Who should set the agenda for transforming your Customer Experience is something I have seen change over recent years. p.butler@cgi.com. Wed, 02/28/2018 - 10:36. Although respective remits often tend to be company specific.

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How to build a successful AI strategy

IBM Big Data Hub

Artificial intelligence (AI) is a transformative force. The automation of tasks that traditionally relied on human intelligence has far-reaching implications, creating new opportunities for innovation and enabling businesses to reinvent their operations. What is an AI strategy?