The Last Watchdog

JANUARY 30, 2019

Turn the corner into 2019 and we find Citigroup, CapitalOne, Wells Fargo and HSBC Life Insurance among a host of firms hitting the crisis button after their customers’ records turned up on a database of some 24 million financial and banking documents found parked on an Internet-accessible server — without so much as password protection.

Risk 147

Risk Financial Services Insurance Cybersecurity 147

The Last Watchdog

MARCH 1, 2019

Enter SOAR, the acronym for “security operations, analytics and reporting.” The ability to prove you have a process, and demonstrate the audit trail showing you used that process, will become the subject of increased scrutiny by regulators and cyber insurance underwriters. Smart money. Sutton: Syncurity has several innovations.

Digital transformation 194

Digital transformation Marketing Analytics Risk 194

IBM Big Data Hub

FEBRUARY 14, 2024

Maintenance schedules can use AI-powered predictive analytics to create greater efficiencies. Teachers and trainers can use AI analytics to see where students might need extra help and attention. AI-driven language translation tools and real-time transcription services can help non-native speakers understand the lessons.

Artificial Intelligence 88

Artificial Intelligence Retail Unstructured data Insurance 88

Info Source

JULY 6, 2023

They acquire, classify, and convert unstructured and semi-structured information into enhanced usable data for use in business transactions, analytics, records management, discovery, and compliance applications. For example, if your experience as an end customer in an interaction with your bank, insurance carrier, car dealer etc.

Customer Experience 52

Customer Experience Communications Financial Services Insurance 52

CGI

AUGUST 7, 2018

Insurers should stop focussing on digital engagement with customers and instead focus on developing their role as an important provider of services to and with those organisations that have a daily role in customer lives. The biggest ‘technology disruptor’ will be the consumer. Tue, 08/07/2018 - 23:17.

Insurance 40

Insurance Financial Services Customer Experience Analytics 40

Data Matters

SEPTEMBER 4, 2019

The National Association of Insurance Commissioners (NAIC) held its Summer 2019 National Meeting (Summer Meeting) in New York City from August 3 to 6, 2019. The amended regulation took effect on August 1, 2019, for annuity products and will become effective on February 1, 2020, for life insurance products.

Insurance 68

Insurance Paper Risk Analytics 68

The Last Watchdog

MARCH 26, 2019

Pick any company in any vertical – financial services, government, defense, manufacturing, insurance, healthcare, retailing, travel and hospitality – and you’ll find employees, partners, third-party suppliers and customers all demanding remote access to an expanding menu of apps — using their smartphones and laptops. “The

Security 145

Security Digital transformation Financial Services Risk 145

IBM Big Data Hub

FEBRUARY 23, 2024

Predictive analytics integrates with NLP, ML and DL to enhance decision-making capabilities, extract insights, and use historical data to forecast future behavior, preferences and trends. ML and DL lie at the core of predictive analytics, enabling models to learn from data, identify patterns and make predictions about future events.

Analytics 106

Analytics Artificial Intelligence Marketing Education 106

Info Source

AUGUST 5, 2019

TimelinePI focuses on the healthcare, financial services, and insurance industries, and offers solutions in areas like human resources, procurement, and robotic process automation (RPA), which is an area of crossover with ABBYY. Integration with BPM systems is another shared area of focus.

Analytics 40

Analytics Marketing Financial Services Insurance 40

Reltio

JULY 2, 2019

Martin Squires is a leader with extensive experience in customer insight, marketing analytics & data science. What was your route into technology, data and analytics? In terms of data and analytics it all started when I sneezed and slipped a disc shaving would you believe?”. Kate Tickner, Reltio.

Analytics 58

Analytics Insurance Artificial Intelligence Data science 58

Information Management Resources

NOVEMBER 21, 2017

Many of these dangers stem from the increasing reliance financial services companies on outside technology companies for key business components.

Insurance 30

Insurance Financial Services Risk Artificial Intelligence 30

Data Matters

AUGUST 24, 2018

The National Association of Insurance Commissioners (NAIC) held its Summer 2018 National Meeting in Boston, Massachusetts, from August 4 to 7, 2018. NAIC Continues its Evaluation of Insurers’ Use of Big Data . The NAIC is also considering insurers’ use of big data in underwriting life insurance products.

Insurance 60

Insurance Big data e-Delivery Risk 60

Everteam

APRIL 2, 2019

To support organizations in their efforts to manage their information properly, Spigraph is making two Everteam governance products available: everteam.discover and everteam.policy: everteam.discover is a file and content analytics solution that connects to both structured and unstructured data repositories across the organization.

Information governance 40

Information governance Marketing Government Digital transformation 40

Info Source

JANUARY 29, 2019

Newgen leverages new-age technologies such as cloud, robotic process automation (RPA) with business process management (BPM), digital sensing, enterprise mobility and process analytics to help organizations reinvent their workplaces.

ECM 40

ECM Information capture Financial Services Records Management 40

Reltio

MARCH 11, 2019

Speakers represented life sciences, healthcare, manufacturing, retail, consumer goods, financial services, consulting services, and hi-tech. Personalize Customer 360” covering the top of the mind topics in master data management and customer 360, big data analytics, data science and business facing data-driven applications.

Digital transformation 40

Digital transformation Financial Services Data science Retail 40

Info Source

AUGUST 5, 2019

For example, financial services institutions are challenged with onboarding new customers for products including mortgages, consumer credit offerings, traditional banking services and investment products. We call this Digital IQ for the enterprise. The use cases for Digital IQ cross all industry boundaries.

Digital transformation 40

Digital transformation Mining Artificial Intelligence Marketing 40

Reltio

JULY 31, 2019

Michele is also a speaker, author and evangelist for the use of analytics to drive better business decision-making. What was your route into technology, data and analytics? I then worked on a large-scale BI project at Coca-Cola, which was where I really started to understand the importance of analytics. I grew up in St.

Analytics 49

Analytics Blockchain Cloud Artificial Intelligence 49

OpenText Information Management

DECEMBER 6, 2018

With such fierce competition in financial services, companies need … The post If I receive one more irrelevant voucher… appeared first on OpenText Blogs. They would be great if they reflected my interests and lifestyle, but too often they don’t – which makes you wonder if the companies understand their customer at all.

Financial Services 51

Financial Services Security Customer Experience Digital transformation 51

DLA Piper Privacy Matters

AUGUST 23, 2021

Instead the PIPL is a robust data privacy framework designed to safeguard individuals’ personal data against abuse, but at the same time to reflect cultural and business attitudes to data in China, as well as new technologies (including advances in AI, biometrics and data analytics), and to enable flows of personal data.

Data Privacy 111

Data Privacy Privacy Compliance Analytics 111

eSecurity Planet

JANUARY 21, 2021

LogicManager’s GRC solution has specific use cases across financial services, education, government, healthcare, retail, and technology industries, among others. Strategic analytics (built into the platform through Riskonnect Insights) provide intelligence by surfacing, alerting, and visualizing critical risks to senior leadership.

Compliance 67

Compliance Risk Government Retail 67

Collibra

DECEMBER 9, 2020

I have been working for the past few years in designing and implementing data governance, data analytics, master data management and data quality projects. This gives professionals like me plenty of opportunities to define and implement it from scratch in different sectors such as banking, insurance and telco.

Government 59

Government Financial Services Insurance Analytics 59

eSecurity Planet

JANUARY 21, 2021

LogicManager’s GRC solution has specific use cases across financial services, education, government, healthcare, retail, and technology industries, among others. Strategic analytics (built into the platform through Riskonnect Insights) provide intelligence by surfacing, alerting, and visualizing critical risks to senior leadership.

Compliance 57

Compliance Risk Government Retail 57

Information Management Resources

FEBRUARY 22, 2018

Innovation teams understand that the connected world is evolving rapidly, and that competition is coming from industry newcomers as well as incumbents.

Digital transformation 28

Digital transformation Analytics Customer Experience Financial Services 28

Reltio

JANUARY 23, 2020

Or identifying and unlocking the value of relationships among customers and products, services, locations, channels, and brands. Or preparing data for downstream analytics by customer data platforms (CDP) and other marketing technologies. . Or third-party data in real-time.

Customer Experience 71

Customer Experience MDM Healthcare Marketing 71

Adam Levin

NOVEMBER 17, 2020

According to Adobe Analytics’ recent holiday forecast , online sales are projected to surge 33% year over year to a record $189 billion as “Cyber-week turns to Cyber-months” amid the ongoing COVID-19 pandemic. The holiday season is the most wonderful time of the year for scammers. With this in mind, all eyes should be on Black Friday.

Retail 97

Retail e-Delivery Passwords Phishing 97

Information Matters

SEPTEMBER 17, 2018

Just as Capitol One used a highly successful and innovative “Information-Based Strategy” in the 1990s to differentiate their credit card offerings from larger competitors so insurers in 2018 are developing new ways to better understand consumer data.

Artificial Intelligence 40

Artificial Intelligence Insurance Data collection Sales 40

IBM Big Data Hub

APRIL 18, 2024

Image (55%): Gen AI can simulate how a product might look in a customer’s home or reconstruct an accident scene to assess insurance claims and liability. Here are some examples of how AGI technology might revolutionize various industries: Customer service Imagine an AGI-powered customer service system.

Artificial Intelligence 90

Artificial Intelligence Marketing e-Delivery Manufacturing 90

IBM Big Data Hub

SEPTEMBER 14, 2023

As enterprises modernize and migrate workloads to IBM Cloud, they often run into requirements that certain components of their application workloads to run on other cloud service provider networks. insurance, banking, healthcare, etc.)—to What are the different ways multicloud workloads can connect and communicate?

Cloud 78

Cloud Financial Services Insurance Compliance 78

eSecurity Planet

SEPTEMBER 16, 2022

In its 2021 Threat Force Intelligence Index , IBM reported that manufacturing and financial services were the two industries most at risk for attack, making up 23.2% Fraud.net offers specific solutions for a number of industries, including gaming, financial services, and eCommerce, as well as government organizations.

Analytics 113

Analytics Risk Authentication Financial Services 113

Data Matters

DECEMBER 28, 2020

The National Association of Insurance Commissioners (NAIC) held its Fall 2020 National Meeting (Fall Meeting) December 3-9, 2020. NAIC Adopts the Group Capital Calculation Template and Instructions and Related Revisions to the Insurance Holding Company Act. Insurance groups will be exempt from filing a GCC if.

Insurance 68

Insurance Paper Risk Analytics 68

Data Matters

SEPTEMBER 24, 2019

Companies in the financial services, technology, airline and hotel industries are among those that could face substantial compliance obligations. We provide a brief overview of BDPA’s principles relating to the processing of personal data, requirements with respect to data subject rights, international transfers, and compliance.

Personal data 68

Personal data GDPR Data Privacy Privacy 68

OpenText Information Management

FEBRUARY 27, 2020

Yet, only a quarter of respondents felt they could pull front and back end systems together to deliver optimum customer service. According to a new report on the global banking industry from Finextra, 45% of retail banks say they can onboard a new customer in under 40 minutes.

Retail 67

Retail Customer Experience Financial Services Artificial Intelligence 67

CILIP

JULY 19, 2019

Kevin: So if a senior board level person working in financial services is having conversations on slack or instant messenger, can Preservica help preserve the full spectrum through digital archiving? Look at mortgage documents or life insurance policies, anything around financial communications, this needs to be stored.

Archiving 40

Archiving Records Management GDPR Digital transformation 40

OpenText Information Management

NOVEMBER 21, 2019

There’s a stark truth in banking: the better your customer experience, the more successful you will be. Recently, McKinsey found that highly satisfied customers are two and a half times more likely to open new accounts or buy new products with their existing bank than those who are merely satisfied.

Customer Experience 62

Customer Experience Financial Services Insurance Analytics 62

Reltio

APRIL 4, 2019

They don’t care about the acronyms – they want to know what the business benefits will be – analytical and operational.”. Ten years ago we were selling MDM into IT but that’s mostly not the case now: “It’s business we are selling to and they want to know in pounds and pence what this investment will bring them.

MDM 40

MDM Marketing IT Compliance 40

Info Source

DECEMBER 8, 2023

VERTICAL MARKET FRAMEWORK Infosource defines the Capture and Intelligent Document Processing (IDP) Software market as solutions and services used to ingest and process business inputs which involve semi-structured and unstructured documents and other input types. The Public Sector, which consists of Federal, State and Local Government (incl.

Marketing 40

Marketing Customer Experience Energy and Utilities Digital transformation 40

Info Source

SEPTEMBER 15, 2023

Data is extracted, validated, and augmented to create the required information for a business process related to an Accounting Workflow, Case Management type applications, to comply with Records Management requirements or to fulfill analytics or discovery needs.

Information capture 52

Information capture Marketing Records Management Customer Experience 52