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How process mining improves IT service management to save your business time and money

IBM Big Data Hub

The first step towards optimization requires giving IT service managers tools to see the flow of tasks and tickets within their system. Auto-discovery tools like process mining — a tool gaining popularity with organizations — does just that. Process mining is an ideal solution to start planning for automation.

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Five open-source AI tools to know

IBM Big Data Hub

As a result, these technologies quite often lead to the best tools to handle complex challenges across many enterprise use cases. Readily available frameworks and tools empower developers by saving time and allowing them to focus on creating bespoke solutions to meet specific project requirements. Governments like the U.S.

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ABBYY Releases Research: State of Process Mining and Robotic Process Automation

Info Source

Global survey results released today found that process knowledge is the primary success factor for robotic process automation (RPA) projects, yet only 31% of US organizations are currently using process mining tools to understand their processes. Process mining . Financial planning & decision-making. IT service management.

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Top GRC Tools & Software for 2021

eSecurity Planet

Governance, risk, and compliance (GRC) software helps businesses manage all of the necessary documentation and processes for ensuring maximum productivity and preparedness. GRC tools are also useful for preventing and addressing vulnerabilities that will inevitably impact your systems, resources, and stakeholders. RSA Archer.

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Top 10 Governance, Risk and Compliance (GRC) Vendors

eSecurity Planet

Governance, risk, and compliance (GRC) software helps businesses manage all of the necessary documentation and processes for ensuring maximum productivity and preparedness. GRC tools are also useful for preventing and addressing vulnerabilities that will inevitably impact your systems, resources, and stakeholders. RSA Archer.

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Catches of the Month: Phishing Scams for September 2023

IT Governance

According to Microsoft, Storm-0324’s latest campaign has likely used a tool called TeamsPhisher, which “enables Teams tenant users to attach files to messages sent to external tenants, which can be abused […] to deliver phishing attachments”. This vulnerability was identified by Max Corbridge and Tom Ellson of JUMPSEC in June.

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E-Verify’s “SSN Lock” is Nothing of the Sort

Krebs on Security

But KrebsOnSecurity recently discovered that this is not the case with all federal government sites built to help you manage your identity online. A key concept here is that these services only allow one account per Social Security number — which for better or worse is the de facto national identifier in the United States.

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