Info Source

MARCH 5, 2019

Canon Solutions America customers participated in a series of Q & A style discussions that allowed Canon Solutions America to demonstrate its wide range of services through the customer perspective. I’m looking forward to seeing what comes next from Canon.” ” Tweet.

Customer Experience 45

Customer Experience Sales Authentication Marketing 45

Krebs on Security

NOVEMBER 10, 2021

But in previous stories and reporting on voice phishing schemes, the fraudsters used the phished information to set up new financial accounts in the victim’s name, which they then used to receive and forward large wire transfers of stolen funds. Unlike Stevens’ daughter, Mitch didn’t hang up with the suspected scammers.

Phishing 353

Phishing Security IT 353

Krebs on Security

JANUARY 11, 2021

Ubiquiti , a major vendor of cloud-enabled Internet of Things (IoT) devices such as routers, network video recorders, security cameras and access control systems, is urging customers to change their passwords and enable multi-factor authentication. In an email sent to customers today, Ubiquiti Inc.

Passwords 332

Passwords Authentication Cloud IoT 332

Troy Hunt

MARCH 18, 2024

Let me explain: Firstly, just as a primer if you're new to this story, read BleepingComputer's piece on the incident. From that story: From the samples shared by the threat actor, the database contains customers' names, addresses, phone numbers, Social Security numbers, and date of birth.

Data breaches 138

Data breaches Encryption Sales IT 138

Krebs on Security

JULY 1, 2020

We’ve seen an ugly trend recently of tech news stories and cybersecurity firms trumpeting claims of ransomware attacks on companies large and small, apparently based on little more than the say-so of the ransomware gangs themselves. Such coverage is potentially quite harmful and plays deftly into the hands of organized crime.

Ransomware 297

Ransomware Encryption Communications Cybersecurity 297

Krebs on Security

NOVEMBER 28, 2022

But that story omitted an important historical detail about Pushwoosh: In 2013, one of its developers admitted to authoring the Pincer Trojan , malware designed to surreptitiously intercept and forward text messages from Android mobile devices. “It had an extremely custom setup that existed nowhere else,” Edwards said.

Government 228

Government Risk IT Marketing 228

Security Affairs

SEPTEMBER 17, 2023

One of Thailand’s major digital financial platforms, CardX , recently disclosed a data leak that affected their customers. This information includes the customer’s first and last name, address, telephone number, and email. The company has confirmed that there has been no impact on customers’ financial information.

Cybersecurity 131

Cybersecurity Access Security IT 131

The Guardian Data Protection

FEBRUARY 17, 2024

What does that mean for customers? Stories of people sending their cheek swabs off in the mail only to discover that a parent who raised them wasn’t their biological one have become a kind of millennial horror genre. Now, customers might be wondering: can they trust 23andMe with their DNA? What’s next for 23andMe?

Security 79

Security IT 79

Krebs on Security

OCTOBER 28, 2021

In December 2018, bling vendor Signet Jewelers fixed a weakness in their Kay Jewelers and Jared websites that exposed the order information for all of their online customers. This week, Signet subsidiary Zales.com updated its website to remediate a nearly identical customer data exposure. That would be a pretty convincing scam.

Phishing 226

Phishing Information Security Security IT 226

Krebs on Security

JULY 29, 2022

From a website’s perspective, the IP traffic of a residential proxy network user appears to originate from the rented residential IP address, not from the proxy service customer. ” At this announcement, all hell broke loose on various cybercrime forums, where many longtime 911 customers reported they were unable to use the service.

Data breaches 246

Data breaches Retail Sales Compliance 246

Krebs on Security

FEBRUARY 1, 2024

11, 2022 after they SIM-swapped an AT&T customer by impersonating them at a retail store using a fake ID. Earlier this week, KrebsOnSecurity published a story noting that a Florida man recently charged with being part of a SIM-swapping conspiracy is thought to be a key member of Scattered Spider , a hacking group also known as 0ktapus.

Blockchain 223

Blockchain Ransomware Retail Analytics 223

Krebs on Security

JANUARY 30, 2024

2022 that an intrusion had exposed a “limited number” of Twilio customer accounts through a sophisticated social engineering attack designed to steal employee credentials. As documented by Group-IB, the group pivoted from its access to Twilio to attack at least 163 of its customers. Twilio disclosed in Aug.

Passwords 305

Passwords Phishing Access Encryption 305

Troy Hunt

APRIL 14, 2024

However, per that story: Cybernews couldn’t confirm the authenticity of the data. There are barely any references to "accor" in the data and the ones that are there just look like records where Accor is a customer of another service. We reached out to Accor for clarification and are awaiting a response.

Authentication 87

Authentication Retail Data breaches Cloud 87

Krebs on Security

JUNE 22, 2023

The missives addressed recipients by name, included details about recent orders, and warned that those orders wouldn’t be shipped unless the customer paid an added delivery fee. In a snail mail letter sent this month to Canadian customers, UPS Canada Ltd. info , legodelivery[.]info info , adidascanadaltd[.]com info and telus-ca[.]info.

Phishing 265

Phishing Retail IT Communications 265

Krebs on Security

APRIL 4, 2023

” Customers could search for infected systems with a variety of options, including by Internet address or by specific domain names associated with stolen credentials. “You also get all previous digital life (history) of the bot – most services won’t even ask for login and password and identify you as their returning customer.

Marketing 332

Marketing Passwords Authentication Access 332

Krebs on Security

JANUARY 8, 2022

Many readers were surprised to learn recently that the popular Norton 360 antivirus suite now ships with a program which lets customers make money mining virtual currency. Like Norton 360, Avira comes with a cryptominer already installed, but customers have to opt in to using the service that powers it.

Mining 346

Mining Privacy IT Security 346

Krebs on Security

NOVEMBER 2, 2018

A number of financial institutions are now offering cardless ATM transactions that allow customers to withdraw cash using nothing more than their mobile phones. The text messages contained a link to unlock their accounts and led customers to a Web site that mimicked the legitimate Fifth Third site.

Phishing 232

Phishing Passwords IT 232

Krebs on Security

MARCH 31, 2022

On Tuesday, KrebsOnSecurity warned that hackers increasingly are using compromised government and police department email accounts to obtain sensitive customer data from mobile providers, ISPs and social media companies. Today, one of the U.S. Today, KrebsOnSecurity heard from Sen. Ron Wyden (D-Ore.),

Government 244

Government Sales Education Access 244

Jamf

OCTOBER 24, 2018

During the Day 2 Keynote, Jamf officially launches Setup and Reset apps and attendees hear Apple success stories from Ohio State University, Sewanhaka Central High School District, UC San Diego Health, Red Lion Hotels and Rituals.

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Collibra

MARCH 11, 2024

Hear from customers, industry leaders, and data professionals on how Collibra can help ensure trusted data across your entire enterprise. Hear success stories on how the Collibra Data Intelligence Platform unlocks the value of data and provides a foundation for successful data and AI initiatives.

Government 105

Government Cloud Metadata Insurance 105

KnowBe4

MARCH 18, 2023

It’s a familiar story: scam artists impersonate a trusted brand, a trusted business or a trusted authority in emails and on bogus sites designed to exploit that very trust to commit fraud. Generally, this isn’t the fault of the person or organization being impersonated.

Phishing 91

Phishing 91

IBM Big Data Hub

APRIL 1, 2024

We’ll discuss select high-impact product use cases that demonstrate the potential of AI to revolutionize the way we develop, market and deliver products to customers. Addressing customer inquiries with an AI-driven chatbot ChatGPT distinguished itself as the first publicly accessible GenAI-powered virtual chatbot.

Customer Experience 82

Customer Experience Analytics Marketing Sales 82

Krebs on Security

DECEMBER 6, 2023

The registrar community generally views public WHOIS data as a nuisance issue for their domain customers and an unwelcome cost-center. KrebsOnSecurity remains doubtful that participating registrars will be any more likely to share WHOIS data with researchers just because the request comes through ICANN.

Phishing 216

Phishing GDPR Personal data Communications 216

Krebs on Security

SEPTEMBER 15, 2021

TTEC , [ NASDAQ: TTEC ], a company used by some of the world’s largest brands to help manage customer support and sales online and over the phone, is dealing with disruptions from a network security incident resulting from a ransomware attack, KrebsOnSecurity has learned. This is a developing story. Englewood, Co.-based

Ransomware 319

Ransomware Sales Encryption Information Security 319

OpenText Information Management

APRIL 22, 2024

I read Before It’s Gone by Jonathan Vigliotti while traveling, and it is a story for every small town facing climate change—from fire, water, air, food, and earth. From the basics of digitization to what we can do with observability to anticipate the regulations to come, OpenText innovates with our customers’ sustainability needs in mind.

Cloud 76

Cloud Compliance IT Risk 76

KnowBe4

NOVEMBER 18, 2022

You’ve heard that vendor dependencies are ripe for malicious abuse and you have read the stories where vendors were used to exploit and infiltrate their customers. Your organization’s data is a valuable asset to its success, but this means it is also valuable to outside bad actors that want to infiltrate your network.

Risk 88

Risk IT Compliance 88

OpenText Information Management

NOVEMBER 20, 2023

The reality is the purchasing decision is more like the prequel to the true story of the journey. A lot goes in to making the “what technology” choice—but now … The post The customer success journey starts with L.O.V.E. Once the contract has been signed, you’re ready to go, right? appeared first on OpenText Blogs.

Customer Experience 57

Customer Experience 57

Krebs on Security

NOVEMBER 16, 2022

Bank customers. financial services firm Ameriprise uses the domain ameriprise.com; the Disneyland Team’s domain for Ameriprise customers is [link] [brackets added to defang the domain], which displays in the browser URL bar as ? Bank customers. For example, one domain the gang has used since March 2022 is ushank[.]com

Phishing 257

Phishing Authentication Financial Services Access 257

Krebs on Security

AUGUST 12, 2020

Several stories here have highlighted the importance of creating accounts online tied to your various identity, financial and communications services before identity thieves do it for you. From that story: “The reasoning behind this strategy is as simple as it is alluring: What’s not put online can’t be hacked.

Passwords 332

Passwords Authentication Access Paper 332

Reltio

AUGUST 3, 2023

For example, if the company's future vision is to provide a personalized customer experience at scale, the data strategy should address how to collect, manage, and analyze data to understand customer behaviors and preferences. Discover and Prioritize and Specify: Discover user stories aligned to the goals and pain points.

MDM 52

MDM Marketing Analytics Government 52

Krebs on Security

SEPTEMBER 15, 2022

54 mm) without interrupting the machine’s ability to grab and return the customer’s card. The thieves who designed this skimmer were after the magnetic stripe data and the customer’s 4-digit personal identification number (PIN). The insert skimmer pictured above is approximately.68 68 millimeters tall. dime (1.35

IT 271

IT 271

eSecurity Planet

APRIL 12, 2024

Consider these factors: Sensitive data handling: Determine whether your company handles customers’ personally identifiable information (PII), proprietary software code, product designs, or any other unique creations crucial for your company’s competitive edge. Proofpoint’s 2024 data loss landscape report reveals 84.7%

Encryption 118

Encryption Risk Data breaches Access 118

OpenText Information Management

OCTOBER 10, 2023

Political sanctions, adverse news stories, sustainability issues and credit problems with customers or suppliers can put your company at risk of reputational or financial harm. Business risk has rarely been higher than it is today.

Risk 57

Risk IT 57

Schneier on Security

DECEMBER 26, 2022

Last August, LastPass reported a security breach, saying that no customer information—or passwords—were compromised. That they lost customer data is another story… ). So, according to the company, if you chose a strong master password—here’s my advice on how to do it—your passwords are safe.

Passwords 104

Passwords Encryption Cloud Metadata 104

Krebs on Security

MARCH 17, 2021

Here’s the story of one such goof committed by Fiserv [ NASDAQ:FISV ], a $15 billion firm that provides online banking software and other technology solutions to thousands of financial institutions. New York-based Union Bank also sent customer information to the researcher’s domain. “I didn’t create the account.

e-Discovery 290

e-Discovery Phishing Communications IT 290

Schneier on Security

MAY 26, 2022

Brian Krebs has an interesting story of a smart ID card reader with a malware-infested Windows driver, and US government employees who inadvertently buy and use them.

Government 106

Government 106