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How to create a cyber incident response plan when you have a hybrid workforce

IT Governance

In this blog, we take a look at some of the problems you will encounter and provide tips to help you address them. Educate employees on their responsibilities. So how should organisations approach employee education? This one-day course provides a full introduction to developing a cyber incident response plan.

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Beyond basics: Six tips for an exceptional customer service strategy

IBM Big Data Hub

Doing so requires combining customization with organization-wide rules for how to respond to customer issues, creating the best mix of personalization and scalability. Sign up for customer and employee experience topic updates Six tips to ensure a successful customer service strategy 1. Of course, this can cut both ways.

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How to implement a GDPR staff awareness training programme

IT Governance

Yet staff awareness and education are key components of any organisation’s GDPR compliance framework. . To help you get started with your GDPR staff awareness training, we’ve highlighted our top seven tips for ensuring your programme is a success. . How to deliver staff awareness training – seven top tips .

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How to implement a GDPR staff awareness training programme

IT Governance

Yet staff awareness and education are key components of any organisation’s GDPR compliance framework. . To help you get started with your GDPR staff awareness training, we’ve highlighted our top seven tips for ensuring your programme is a success. . How to deliver staff awareness training – seven top tips .

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How To Organize Your Company’s Knowledge Assets In 6 Simple Steps

AIIM

It creates an environment that encourages the impartation of education to staff members who need it to do their jobs better. Here’s how to promote knowledge sharing and collaboration in your company: Run mentorship programs where senior staff members advise and share their rich experiences with new workers. Scary, right?

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Meals on Wheels Disrupted by Suspected Ransomware Attack

IT Governance

Education is the key to ransomware prevention. As such, employees are often the last line of defence, and it’s why we recommend enrolling them on regular staff awareness training courses. It will help them understand what ransomware is, how it works and their role in protect the organisation. Get started.

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Top 5 Cloud security challenges, risks and threats

IT Governance

In this blog, we look at the top five Cloud security challenges that organisations face, and provide tips on how to overcome them. As such, the only way to protect your organisation is to educate staff on phishing attacks and teach them what to look out for. Data breaches. Find out more. Insider threats.

Cloud 133