Reltio

AUGUST 12, 2021

The world has faced shifts in global supply chains, healthcare, education, and workplace environments that we did not anticipate in 2019. Ensuring regulatory compliance - the post-Covid world will require many organizations to monitor new streams of data to ensure compliance with national and local health regulations.

MDM 90

MDM Marketing Compliance Privacy 90

IBM Big Data Hub

FEBRUARY 14, 2024

There’s no need to make customers wait for the answers to frequently asked questions (FAQs) or to take the next step to purchase. And digital customer service agents can boost customer satisfaction by offering advice and guidance to customer service agents.

Artificial Intelligence 82

Artificial Intelligence Retail Unstructured data Insurance 82

IBM Big Data Hub

FEBRUARY 13, 2024

Design content, ad campaigns and innovative products that build better customer experiences. Healthcare, insurance and education are more hesitant due to the legal and compliance efforts to which they must adhere—and the lack of insight, transparency and regulation in generative AI.

Artificial Intelligence 119

Artificial Intelligence Marketing Sales Communications 119

CGI

FEBRUARY 21, 2017

Defence is no longer just an IT security issue. Customer experience (balancing against risk). Education and attitude (in terms of regulatory compliance and encouraging whistle blowers). The first and most obvious benefit is an enhanced customer experience. Identity theft . social media).

Customer Experience 40

Customer Experience Financial Services Analytics Risk 40

Collibra

JANUARY 25, 2019

Initially, data functions were focused on regulatory compliance, however, many executive teams now want to see continued innovation and results from the Chief Data Officer that generate value and growth for the company. Customers are no longer only consumers of data, but they contribute through platforms and social networks as well.

Government 40

Government Digital transformation Customer Experience Metadata 40

eDiscovery Daily

OCTOBER 21, 2019

However, the provisions of the GDPR apply beyond Europe, and the GDPR isn’t the only game in town–laws such as the California Consumer Privacy Act (CCPA) have subject access request provisions creating compliance requirements in the Americas from Canada to Brazil. Find out: How they really feel about security?

e-Discovery 45

e-Discovery e-Delivery GDPR Education 45

Thales Cloud Protection & Licensing

MAY 13, 2024

madhav Tue, 05/14/2024 - 05:47 Thales and Microsoft: a long partnership in Identity Security Thales and Microsoft recently celebrated their long-term partnership at the Microsoft Security Excellence Award Ceremony during RSA Conference 2024, as Thales won the Identity Trailblazer Award. How to secure access from all my devices?

Cloud 62

Cloud Authentication Phishing Marketing 62

ARMA International

SEPTEMBER 13, 2021

Digital Experience Platforms (DXP). A good digital experience can underpin a good customer experience. DXP is about delivering better digital experiences that engage customers so they can find the products and services they require. Digital Rights Management (DRM). Closely associated with DAM is DRM.

Digital transformation 59

Digital transformation Blockchain IT Computer and Electronics 59

IBM Big Data Hub

MAY 26, 2023

The core banking application landscape involves multiple applications (both legacy and custom off-the-shelf) that are integrated and surfaced across multiple customer experiences, including mobile. in Manufacturing, and customer relationship management and customer service automation in Financial Services. .”

Cloud 73

Cloud Energy and Utilities Financial Services Digital transformation 73

AIIM

JUNE 29, 2021

If you’ve been paying attention to the research we conduct and the educational information we share, you know that AIIM describes Intelligent Information Management (IIM) as all the things you want to do with, or get from, your organization’s information. Automating Governance and Compliance. Growing Privacy and Security Concerns.

Artificial Intelligence 209

Artificial Intelligence Content services Cloud Paper 209

DLA Piper Privacy Matters

SEPTEMBER 14, 2021

These sectors include: insurance (both general and health insurance); groceries; loyalty schemes; non-bank lenders; superannuation; transport; government; health; education; and. assess and implement required to changes to existing business processes and policy frameworks related to customer data. agriculture. Sector designation.

Agriculture 100

Agriculture Insurance Customer Experience Privacy 100

Collibra

MAY 22, 2020

In its 2020 letter to shareholders , Adobe declares that using data and insights to improve customer experience is a key pillar to its growth strategy and innovating data privacy and security is a priority for the year. Educate them about how data privacy affects their day to day roles. What makes this hard? .

Data Privacy 101

Data Privacy Privacy Analytics Marketing 101

Info Source

DECEMBER 8, 2023

We expect this sector to be at the forefront of embracing Advanced AI technologies to further enhance customer facing processes with a strong focus on Customer Experience. The newer players in the ecosystem are advantaged by digital first processes that have been designed to provide a superior customer experience.

Marketing 40

Marketing Customer Experience Energy and Utilities Digital transformation 40

CGI

DECEMBER 5, 2018

With the focus on ‘compliance’, some organisations overlooked that GDPR could be a differentiator and give a reputational boost for the company; among employees, customers, suppliers and even the regulatory authorities. For example, your call centre doesn’t ‘do GDPR’; it takes customers through security checks.

GDPR 40

GDPR Metadata Personal data Compliance 40

ARMA International

SEPTEMBER 27, 2021

“Commissioned by organizers to predict worst-case scenarios for the Munich games, [Georg] Sieber came up with a range of possibilities, from explosions to plane crashes, for which security teams should be prepared. Customer Experience Risks. Part 2 discussed customer experience (CX) as a CSF for DT.

Digital transformation 54

Digital transformation Risk IT Computer and Electronics 54

AIIM

JULY 30, 2018

The heart of this Transformation journey is understanding, anticipating, and redefining internal and external customer experiences. An important question to answer is how the technology will support information security, operational efficiency, regulatory compliance, and improving the customer experience.

Digital transformation 84

Digital transformation Customer Experience ECM Analytics 84

AIIM

JULY 30, 2018

The heart of this Transformation journey is understanding, anticipating, and redefining internal and external customer experiences. An important question to answer is how the technology will support information security, operational efficiency, regulatory compliance, and improving the customer experience.

Digital transformation 80

Digital transformation Customer Experience ECM Analytics 80

IBM Big Data Hub

FEBRUARY 9, 2024

. “There are cameras that are on 24/7 and they’re capturing what happens just as it happens without any filtering, without any intentionality,” says Peter Norvig, Distinguished Education Fellow at the Stanford Institute for Human-Centered Artificial Intelligence (HAI). This can expose businesses to a great deal of risk.

Artificial Intelligence 95

Artificial Intelligence Cloud Risk Access 95