CGI

MARCH 31, 2021

Listening to the Voice of Our Clients: Informing strategies to drive a shared value future in the retail, consumer and services industry. In my previous blog, I talked about the pandemic accelerating the impetus for retail, consumer and services organizations to become truly digital. cgi.com.

Retail 85

Retail 85

OpenText Information Management

MARCH 30, 2021

2020 is proving to have been a sea change for the retail industry. Forward-looking retailers are using this opportunity to develop and update their online … The post Maximizing online delivery with DAM for retail appeared first on OpenText Blogs. Of course, things will get better and people will come back.

Retail 78

Retail Customer Experience 78

IBM Big Data Hub

JUNE 30, 2023

Today’s consumers want to know that retailers and brands are aligned with their values. So, while retailers can—and must—use technology as their differentiator, to win the lion’s share of consumer hearts, retail leaders must deliver on promises and purpose. Checking all these boxes is no small feat.

Retail 62

Retail Blockchain Customer Experience Sales 62

OpenText Information Management

FEBRUARY 13, 2019

The retail industry is extremely competitive with traditional brick-and-mortar retailers under pressure from online services such as Amazon. Predictive analytics offers huge benefits for retailers as it helps them turn Big Data into actionable insight to better understand and connect with their customers.

Retail 64

Retail Analytics Big data IT 64

Data Matters

FEBRUARY 7, 2020

You are invited to join privacy professionals in the retail sector for topical conversation, learning and networking at the first Retail Privacy Network meeting. This interactive meeting will include hot topics in UK/EU data privacy and cybersecurity with practical case studies on retail industry issues.

Retail 68

Retail Privacy Data Privacy GDPR 68

OpenText Information Management

AUGUST 23, 2021

However, when that’s what everyone else in your industry is doing, there’s a lot less room to stand out. That’s definitely true in the retail banking sector. CX Index: What is it, and … The post Focus on customer experience to stand out from your retail banking competitors appeared first on OpenText Blogs.

Customer Experience 67

Customer Experience Retail Marketing IT 67

Rocket Software

JULY 27, 2020

Online shopping has taken off across all industries, and has only been amplified by the recent pandemic. Unfortunately, it has created issues for retailers, as they need modern and agile mobile and web-friendly interfaces for shopping. . When products sell out, retailers need to be agile to ensure they are replenished immediately.

Customer Experience 73

Customer Experience Retail Sales Access 73

Thales Cloud Protection & Licensing

DECEMBER 28, 2018

As the retail industry follows suit with today’s digital transformation, customer expectations are at an all-time high. Retailers are looking to address these demands with interconnected experiences to give customers more personalized and immediate experiences both in-stores and online. The numbers don’t lie.

Retail 100

Retail Customer Experience Security Data breaches 100

OpenText Information Management

FEBRUARY 13, 2018

In my previous blog, I looked at how quickly Artificial Intelligence (AI) is rapidly becoming a part of the retail experience. Industry analysts agree that 2018 will be the year that AI brings top and bottom line benefits to innovative companies. So, where can AI most help retailers?

Retail 97

Retail Artificial Intelligence Customer Experience Analytics 97

erwin

FEBRUARY 21, 2019

Much like the hospitality industry , digital transformation in retail has been a huge driver of change. One important fact is getting lost among all of the talk of “the retail apocalypse” and myriad stories about increasingly empty shopping malls: there’s a lot of money to be made in retail.

Digital transformation 69

Digital transformation Retail e-Delivery Customer Experience 69

CGI

MARCH 3, 2020

CGI Client Global Insights: A look at top retail banking trends and priorities. Many retail banks have invested in their “plumbing”- implementing digital technologies to deliver the products, services and experiences their customers demand - but many are still running their businesses just as they did before.

Retail 104

Retail Digital transformation Customer Experience GDPR 104

Data Matters

APRIL 4, 2024

This decision of first impression offers an important precedent in the automotive industry and beyond. The decision gives effect to the CDA as drafted and will make it significantly harder for the government to hold manufacturers and online retailers liable for content, including software, created and sold by third parties.

Manufacturing 88

Manufacturing Communications Retail Sales 88

OpenText Information Management

NOVEMBER 16, 2017

The Internet of Things (IoT) is beginning to have a major impact in many industry sectors. So far, the Retail sector has been slow to embrace IoT but it’s beginning to happen. Buying an Apple … The post How my Apple Watch gave me a window into a world of IoT in Retail appeared first on OpenText Blogs.

Retail 102

Retail IoT Communications Cloud 102

erwin

JUNE 14, 2019

Digital transformation examples can be found almost anywhere, in almost any industry. Digital Transformation in Retail. The inherently competitive nature of retail has made the sector a leader in adopting data-driven strategy. From loyalty cards to targeted online ads, retail has always had to adapt to stay relevant.

Digital transformation 111

Digital transformation Retail Government Customer Experience 111

Thales Cloud Protection & Licensing

SEPTEMBER 24, 2019

Retailers and shoppers are leveraging and enjoying many benefits data sharing brings: loyalty programs, personalized experiences, easier product location and ordering, online shopping, mobile access and the list goes on. Unfortunately, this results in retailers as a top target for cyberattacks. Business is booming and data is flowing.

Retail 89

Retail Digital transformation Security Encryption 89

Thales Cloud Protection & Licensing

OCTOBER 18, 2018

As digital transformation takes hold, the retail industry is under siege from cyber criminals and nation states attempting to steal consumers’ personal information, credit card data and banking information. senior retail IT security managers and 96 IT security managers from retailers across the globe.

Retail 66

Retail Data breaches Digital transformation Encryption 66

Info Source

AUGUST 31, 2022

The dominant theme in Africa’s print industry is currently logistics and supply. Like the critical shortages we have seen in the chip industry, there simply is not enough stock of printers and much print-related equipment. This is a tight industry across the continent. Chris de Beer.

Marketing 52

Marketing Sales Retail Insurance 52

OpenText Information Management

NOVEMBER 28, 2023

Widewaters has over 50 years’ experience in the development, acquisition and management of retail, hospitality, multifamily, office and industrial and residential properties across North America. Since the pandemic, we’ve been focusing on growing our … The post Driving growth from coast to coast appeared first on OpenText Blogs.

Retail 57

Retail Content services Digital transformation 57

OpenText Information Management

FEBRUARY 6, 2023

consumer duty for the financial services industry appeared first on OpenText Blogs. This often happens to consumers when, for example, reviewing details about a new car lease or opening a new investment account. To start, the length of a car lease … The post Customer first: New U.K.

Financial Services 57

Financial Services Customer Experience Retail Cloud 57

Thales Cloud Protection & Licensing

OCTOBER 23, 2019

Digital transformation (DX) is fundamentally impacting all aspects of the economy across every industry, and nowhere is this truer than in retail. Analysis of this year’s results showed that the percentage of retailers increasing IT security spending declined. 2 – Prioritize compliance issues.

Retail 54

Retail Cloud Encryption Digital transformation 54

Thales Cloud Protection & Licensing

OCTOBER 23, 2018

So before the shopping frenzy begins, we thought this would be an opportune time to outline some best practices that both retailers and consumers should follow in order to protect consumer data. As convenience technologies evolve, look for more risks to consumers and retailers. Protecting Consumer Data is Priority #1. Back to basics.

Retail 70

Retail Data breaches Phishing Authentication 70

IBM Big Data Hub

APRIL 25, 2024

This reality means that every brand in every industry with every business model needs to optimize the commerce experience, and thus the customer experience , to drive conversion rates and revenues. Commerce is a complex journey in which the moment of truth—conversion—takes place. But the paradigm has shifted.

Customer Experience 84

Customer Experience Retail Marketing Sales 84

IBM Big Data Hub

MARCH 8, 2024

Some forecasts suggest online retail might be responsible for half of all retail revenues by next year. In what McKinsey refers to as “the e-commerce catch-22,” many retailers with significant growth in ecommerce sales through 2020 and 2021 saw their margins decline.

Retail 85

Retail e-Discovery Artificial Intelligence Marketing 85

OpenText Information Management

JANUARY 15, 2018

The cell had worked out this was a trip … The post Putting AI-enhanced analytics at the heart of retail customer experience appeared first on OpenText Blogs. I hadn’t told it where we were going – there wasn’t an appointment on my calendar.

Customer Experience 72

Customer Experience Retail Analytics IT 72

DXC Technology

DECEMBER 8, 2021

Manufacturing, healthcare, retail, utilities, construction and other industries all can benefit by using specialized, end-to-end ERP solutions that include automation capabilities. It’s a good time for the construction industry, including residential builders, to look closely at their options here.

Retail 69

Retail Manufacturing 69

erwin

FEBRUARY 14, 2019

By now, you probably recognize this recurring pattern in the discussions about digital transformation: An industry set in its ways slowly moves toward using information technology to create efficiencies, automate processes or help identify new customer or product opportunities. Welcome to the hospitality industry.

Digital transformation 75

Digital transformation Customer Experience Data breaches Retail 75

OpenText Information Management

JANUARY 13, 2022

The industry you work in has its own identity. Increasing customer engagement looks different at a utilities company than it does at a retail bank. That’s why OpenText creates Industry solutions, offerings made up of technology components … The post One size does not fit all appeared first on OpenText Blogs.

Retail 57

Retail IT 57

Thales Cloud Protection & Licensing

NOVEMBER 26, 2019

This is a problem facing nearly every industry, but retailers remain a top target for cybercrime. According to the 2019 Thales Data Threat Report-Retail Edition , 62 percent of U.S. retail organizations say that they have been breached at any time in their history, with 37 percent breached in the last year alone.

Retail 148

Retail Security 148

IBM Big Data Hub

APRIL 16, 2024

Our product in action A prominent family-owned retail enterprise in the United States harnessed the power of IBM and NeuralSeek solutions to redefine its online shopping with IBM watsonx Assistant with NeuralSeek analytics. Streamlined access to effective product descriptions maintained a competitive advantage in online retail.

Security 85

Security Unstructured data Retail Analytics 85

IBM Big Data Hub

FEBRUARY 12, 2024

Across arguably every industry, business leaders view a great customer experience strategy as a key differentiator. How we arrived at this CX environment Early days of retail Before mass media, it was harder to know what other products were available outside of the ones offered by the local store.

Customer Experience 100

Customer Experience Retail Artificial Intelligence Manufacturing 100

Collibra

APRIL 11, 2023

Retail is a dynamic and competitive market. In addition to the traditional brick-and mortar-stores, the retail business today includes online and mobile stores. The right kind of data can drive great innovations in retail. This blog outlines what bad data means and how you can stop it from hurting your retail business.

Retail 88

Retail Sales Compliance Marketing 88

OpenText Information Management

JUNE 7, 2021

The banking industry—which includes retail banks and credit unions, wealth and asset management firms, and corporate and treasury divisions—faces severe challenges. It’s become more important than ever to help optimize banking operations and compliance requirements through seamless digital workflows and elevating customer experiences.

Customer Experience 67

Customer Experience Retail Compliance Content services 67

Thales Cloud Protection & Licensing

MARCH 10, 2021

Guest Blog: TalkingTrust. There are so many reasons why manufacturers connect their products to the Internet, whether it’s industrial machines, medical devices, consumer goods or even cars. Imagine a world where the retail value of your car actually grows over time – that’s now becoming a reality. Thu, 03/11/2021 - 07:39.

IoT 77

IoT Security Manufacturing Encryption 77

OpenText Information Management

FEBRUARY 27, 2020

According to a new report on the global banking industry from Finextra, 45% of retail banks say they can onboard a new customer in under 40 minutes. As banks look to fully exploit the potential … The post The state of AI and information readiness in banking appeared first on OpenText Blogs.

Retail 67

Retail Customer Experience Financial Services Artificial Intelligence 67

IBM Big Data Hub

APRIL 22, 2024

IBM Cloud provides you with well-architected patterns that are secure by default for regulated industries like financial services. Get started today IBM Cloud helps in reducing the time that it takes to design the solutions that meet all of the compliance controls and regulations for your industry.

Cloud 67

Cloud Financial Services Compliance Systems administration 67

IT Governance

DECEMBER 20, 2018

PCI DSS (Payment Card Industry Data Security Standard). The post Safely adopting technology in the hospitality industry appeared first on IT Governance Blog. The following are the key areas that need to be considered as more technologies are adopted: GDPR(General Data Protection Regulation). Penetration testing.

Customer Experience 71

Customer Experience IoT Information Security Data collection 71

IBM Big Data Hub

FEBRUARY 26, 2024

Outside the glitz of new phones, connected cars and 5G with everything, there are some real challenges the industry must address. Top of mind for me are three key challenges, and opportunities, to which we must all pay attention, should we expect our industry to remain healthy. The telecom industry is no exception.

Cloud 100

Cloud Artificial Intelligence Customer Experience Retail 100