erwin

MAY 9, 2019

In the race to collect and analyze data, provide superior customer experiences, and manage resources, new technologies always interest IT and business leaders. Other emerging technologies that are making headlines include natural language processing (NLP) and blockchain.

Artificial Intelligence 75

Artificial Intelligence Customer Experience Cloud Blockchain 75

erwin

JUNE 11, 2020

Enhance customer experience. To keep pace with technology, businesses have been employing more tools and methods that incorporate modern technology like, Machine Learning, and the Internet of Things(IoT) to enhance the consumer experience. Incorporating blockchain technology into more industries. Data quality management.

Analytics 103

Analytics Blockchain Artificial Intelligence Big data 103

AIIM

JULY 27, 2018

The heart of this Transformation journey is understanding, anticipating, and redefining internal and external customer experiences. In “ The State of Intelligent Information Management: Getting Ahead of the Digital Transformation Curve ,” AIIM made the case that every organization is on – or should be on! –

Digital transformation 83

Digital transformation Blockchain Customer Experience Sales 83

AIIM

JULY 27, 2018

The heart of this Transformation journey is understanding, anticipating, and redefining internal and external customer experiences. In “ The State of Intelligent Information Management: Getting Ahead of the Digital Transformation Curve ,” AIIM made the case that every organization is on – or should be on! –

Digital transformation 80

Digital transformation Blockchain Customer Experience Sales 80

ARMA International

SEPTEMBER 13, 2021

Here, Part 1 discusses the key DT business drivers, concepts, and technology trends, how they are transforming organizations and society, and how the trends are affecting business users and customers. Some technology trends such as real-time data analytics are on-going, while others are more recent, such as blockchain.

Digital transformation 59

Digital transformation Blockchain IT Computer and Electronics 59

IBM Big Data Hub

JUNE 30, 2023

Pair all of this with the difficulty of meeting customer expectations that deliver a superior customer experience, while maximizing profitability, and it can seem like the industrial sector is facing an impossible task. Delays in repairs can often mean supply chain disruptions.

Manufacturing 67

Manufacturing Mining B2B Analytics 67

CGI

JANUARY 10, 2018

Blockchain was decoupled from bitcoin. Blockchain technology has become so hot and full of hype, every industry is hopeful it can help organize, manage and share their data (transact) and authenticate users in distributed ledgers. This next year should be interesting to see if blockchain is utilized for the right purposes.

Blockchain 60

Blockchain IT Artificial Intelligence Digital transformation 60

CGI

FEBRUARY 27, 2020

In 2019, as in 2018, the number one technical priority raised by corporate clients is benefitting from new technologies, including blockchain. As we expected, when it comes to technology, several emerging technology areas are just as important, and possibly even more important, than blockchain.

Retail 90

Retail Marketing Blockchain Customer Experience 90

CGI

JANUARY 8, 2018

Blockchain was decoupled from Bitcoin. Blockchain technology has become so hot and full of hype, every industry is hopeful it can help organize, manage and share their data (transact) and authenticate users in distributed ledgers. This next year should be interesting to see if blockchain is utilized for the right purposes.

Blockchain 40

Blockchain IT Artificial Intelligence Digital transformation 40

Thales Cloud Protection & Licensing

MAY 22, 2019

In a global and unprecedented shift, digital transformation is driving a wave of benefits as part of this new digital-first business environment – from greater efficiencies to building better customer experiences and relationships. For Europe, the story is no different. Overall, the picture is clear.

Digital transformation 66

Digital transformation Security Compliance Blockchain 66

Thales Cloud Protection & Licensing

MAY 21, 2019

In a global and unprecedented shift, digital transformation is driving a wave of benefits as part of this new digital-first business environment – from greater efficiencies to building better customer experiences and relationships. For Europe, the story is no different. Overall, the picture is clear.

Digital transformation 48

Digital transformation Security Compliance Blockchain 48

IBM Big Data Hub

APRIL 25, 2024

For example, predictive analytics can be used to forecast demand and optimize inventory levels, while blockchain technology can enhance transparency and traceability in the supply chain. Now, Finance of America is primed to deliver enhanced services—such as debt advisory—that will help promote lifetime customer loyalty.

Analytics 57

Analytics Communications Marketing Manufacturing 57

CGI

DECEMBER 7, 2017

Managing the growing impact of emerging technologies, such as dynamic pricing, the Internet of Things and blockchain (54%). Drive differentiated, seamless digital customer experience (77%). Meeting and optimizing regulatory compliance (70%). Extending the industry value chain (69%). Top business priorities. Top IT priorities.

Insurance 40

Insurance Digital transformation GDPR Artificial Intelligence 40

CGI

DECEMBER 5, 2017

Managing the growing impact of emerging technologies, such as dynamic pricing, the Internet of Things and blockchain (54%). Drive differentiated, seamless digital customer experience (77%). Meeting and optimizing regulatory compliance (70%). Extending the industry value chain (69%). Top business priorities. Top IT priorities.

Insurance 40

Insurance Digital transformation GDPR Artificial Intelligence 40

AIIM

MARCH 27, 2018

Goal: Understand, anticipate, and redefine internal and external customer experiences. Blockchain. A Digital Transformation Roadmap – key Intelligent Information Management practices and methodologies. WHAT -- Core IIM practices and methodologies. HOW -- Key IIM Technology Building Blocks. Modernizing the information toolkit.

Analytics 89

Analytics ECM Digital transformation Government 89

Reltio

JULY 31, 2019

Now businesses are acquiring as much data as they can, trying to exploit it to drive innovation and new customer experiences. Blockchain is also really exciting, and a basic component in edge-based computing. I think what blockchain is really about is creating a trusted network for sharing high-value information.

Analytics 49

Analytics Blockchain Cloud Artificial Intelligence 49

Reltio

OCTOBER 15, 2019

Now businesses are acquiring as much data as they can, trying to exploit it to drive innovation and new customer experiences. Blockchain is also really exciting, and a basic component in edge-based computing. I think what blockchain is really about is creating a trusted network for sharing high-value information.

Analytics 40

Analytics Blockchain Cloud Artificial Intelligence 40

CGI

NOVEMBER 11, 2016

As technology advancements outside of the utilities industry drive change and increase consumer expectations, utility consumers are beginning to expect the same level of customer experience and want technology to instantaneously deliver greater convenience and value.

Energy and Utilities 40

Energy and Utilities Digital transformation Marketing Blockchain 40

IBM Big Data Hub

JANUARY 29, 2024

Blockchain – A blockchain is a digitally distributed, public ledger or record of electronic transaction. The main benefit of blockchain is total transaction transparency for those employees who require it and security from others who didn’t need access.

Digital transformation 67

Digital transformation Artificial Intelligence Cloud Blockchain 67

AIIM

JANUARY 26, 2023

Rise of new data-centric technologies — Hadoop, NoSQL, Blockchain. Nor is it to imply that the emergence of Hadoop and Blockchain and other analytics and cognitive technologies replace the need for organizations to understand how, where, and why they must manage their information.

Blockchain 104

Blockchain ECM Analytics Compliance 104

ARMA International

SEPTEMBER 22, 2021

Part 1 discussed the key DT business drivers, concepts, and technology trends, how they are transforming organizations and society, and how they are affecting business users and customers. Some technology trends such as real-time data analytics are on-going, while others are more recent, such as blockchain. Customer Experience (CX).

Digital transformation 52

Digital transformation Content services IT e-Discovery 52

IBM Big Data Hub

SEPTEMBER 13, 2023

Generative AI holds all the potential to innovate beyond today’s process, technology and people constraints to a future where supply chains are foundational to delivering operational outcomes and a richer customer experience. It’s a game changer.

Customer Experience 67

Customer Experience Unstructured data Blockchain Cloud 67

Thales Cloud Protection & Licensing

NOVEMBER 2, 2018

In part one of my Money 20/20 2018 blog, I touched on digital identity solutions and blockchain. The main objective is to provide feature-rich API specifications so that the financial technology companies can plug in quickly to the bank platform –which allows for a better customer experience. Will this hamper innovation?

Customer Experience 79

Customer Experience Blockchain Data breaches Compliance 79

ARMA International

NOVEMBER 7, 2019

Firms are beginning to use a wide variety of other new technologies, such as cloud computing, artificial intelligence (AI), machine learning, big data, advanced analytics, and blockchain. The job of RIM professionals in this rapidly changing business environment is to become a profit protection center for the business.

Financial Services 52

Financial Services Communications Compliance Risk 52

ARMA International

SEPTEMBER 27, 2021

Part 1 discussed the key DT business drivers, concepts, and technology trends, how they are transforming organizations and society, and how they are affecting business users and customers. Some technology trends such as real-time data analytics are ongoing, while others are more recent, such as blockchain. Customer Experience Risks.

Digital transformation 54

Digital transformation Risk IT Computer and Electronics 54

Reltio

SEPTEMBER 9, 2019

These could include AI and newer technologies – potentially Blockchain – and several other elements. Also read #ModernDataMasters: Blake Morgan, Customer Experience Futurist and Author. Then you must build on that type of foundation to digitise the whole enterprise.

Digital transformation 40

Digital transformation Retail Manufacturing Blockchain 40

AIIM

JULY 30, 2018

The heart of this Transformation journey is understanding, anticipating, and redefining internal and external customer experiences. An important question to answer is how the technology will support information security, operational efficiency, regulatory compliance, and improving the customer experience.

Digital transformation 84

Digital transformation Customer Experience ECM Analytics 84

AIIM

JULY 30, 2018

The heart of this Transformation journey is understanding, anticipating, and redefining internal and external customer experiences. An important question to answer is how the technology will support information security, operational efficiency, regulatory compliance, and improving the customer experience.

Digital transformation 80

Digital transformation Customer Experience ECM Analytics 80

Information is Currency

FEBRUARY 3, 2017

Law Firm Hogan Lovells Learns to Grapple with Blockchain Contracts. A blockchain distributed ledger may not replace all lawyers, but one firm is studying how the technology could eliminate many of the manual steps typically needed to execute contracts. The Magic of Customer Data: How It Can Transform Your Business.

MDM 40

MDM Blockchain Big data Analytics 40