OpenText Information Management
MARCH 26, 2024
AI is also being leveraged to anonymize patient studies used to feed Large Language Models (LLMs) for clinical insights, peer collaboration, education, and teaching rounds. In the realm of chronic disease management, AI was shown making strides by offering personalized care plans based on the analysis of vast amounts of patient data.
OpenText Information Management
APRIL 8, 2024
The function is engaged throughout the customer journey from initial access to post-implementation. The focus is on providing exceptional customer service, which may involve technical support issues and educating customers. Customer success teams focus on building strong collaborations with customers.
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IBM Big Data Hub
FEBRUARY 15, 2024
A highly skilled ecosystem is a loyal and effective one, and educated customers are advocates for the brand. This means making your product information, knowledge articles and other content easily accessible, searchable and filterable. Enable users to serve themselves and each other. Empower your users to be your advocates.
IBM Big Data Hub
JANUARY 18, 2024
Instead of forcing the customer to communicate in your home language, enterprise-grade chatbots can support multiple languages and can even make an educated guess based on the initial input, whether it’s in chat, text or voice. They can eliminate prolonged wait times in phone-based customer support and email or live chat support.
Archives Blogs
APRIL 23, 2020
Archives are a hidden resource in universities, libraries, museums, grand houses and company offices accessed perhaps over the internet but in my case, like many others, by personal visits to the establishment. When there is change and progress, what’s left? The answer is a treasure trove of documents and artefacts.
Info Source
MAY 30, 2024
I expect the next wave of LLM developments to offer vertical or domain specific models as well as to address the need to augment the general LLMs with use case-specific and organization-specific knowledge bases. This divide refers to the unequal access to digital technology and its resulting impact on parts of the population.
eSecurity Planet
OCTOBER 6, 2023
Conducts phishing simulation exercises and offers training to educate staff on email security best practices, lowering the chance of becoming a victim of phishing attempts. One of its most notable characteristics is its ability to effortlessly mix advanced technology with user-friendly interfaces, making cybersecurity accessible to everybody.
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