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[Podcast] Finding Success at the Intersection of Content Services, Cloud, and Analytics

AIIM

Over the past few years, we’ve seen the Enterprise Content Management (ECM) industry go through some significant changes. So, if we were to think of ECM as the immature form and Content Services as the new adult form, there are some interesting parallels. In ECM, it’s a similar transformation. What are the important changes?

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4 Questions Every Professional Should Ask About Their CRM System

AIIM

Organizations need to bridge the silos created by disparate lead applications to seamlessly pull structured and unstructured information together and present the whole story to the customer relationship management (CRM) users who need it. Easy access to documents and content is a key requirement in fully leveraging a CRM system.

ECM 89
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e-Records 2019: Records Alchemy – Transforming Records to Meet Impossible Expectations

The Texas Record

We started off our first breakout session of the day with a bang, as Ryan Ellis of DataBank IMX presented Records Alchemy – Transforming Records to Meet Impossible Expectations. Are you classifying records based on how they will be accessed? You may be missing crucial access points. So what’s next?

ECM 52
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e-Records 2019: Records Alchemy – Transforming Records to Meet Impossible Expectations

The Texas Record

We started off our first breakout session of the day with a bang, as Ryan Ellis of DataBank IMX presented Records Alchemy – Transforming Records to Meet Impossible Expectations. Are you classifying records based on how they will be accessed? You may be missing crucial access points. So what’s next?

ECM 40
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Weighing the Pros and Cons of Your Journey in the Cloud

AIIM

Regardless of whether the user is accessing a document in the cloud or behind the firewall, they would see the same version using the same simple, easy-to-use product across all of their devices. Much ECM content remains on-premises - or migrated to the cloud in "private clouds". Cloud at scale isn’t a cheaper option.

Cloud 104
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Reining in content sprawl: a consultant’s perspective

OpenText Information Management

Using OpenText Intelligent Viewing, I helped the company to automatically apply the proper retention and disposal policies to their data, while also ensuring that information is immediately and securely accessible to the business. Business Workspaces in OpenText™ Extended ECM are a great example.

ECM 57
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Woodstock Hospital Receives ROI Award

Info Source

For Woodstock Hospital, this meant finding a way to access paper patient records from care provided prior to 2005, when they adopted an Electronic Health Records (EHR) application. By significantly reducing the cost, Digitech Systems has moved ECM from a luxury convenience to an essential element for every well-managed business.

ECM 40