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[Podcast] Getting to Know Your AIIM19 Keynotes - Blake Morgan and Greg Verdino

AIIM

Blake Morgan Did you know that Blake: Has a weekly podcast - Blake is the host of The Modern Customer Podcast and a weekly customer experience video series on YouTube. Click here to access our full library of episodes. Want more episodes like this?

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[Podcast] Intelligent Information Management – REAL Opportunities from the Front Lines of Business

AIIM

We believe at the heart of this Transformation journey is the drive toward 1) understanding, anticipating, and redefining internal and external customer experiences. Click here to access our full library of episodes. At AIIM, we really believe in that statement, so we’ve been practically screaming it from mountain tops.

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Customer service trends winning organizations need to follow

IBM Big Data Hub

Customer service is a necessary component of this strategy. Good customer service can increase brand loyalty and bad customer service can hurt customer retention. Providing great customer experience is the best way to maintain an organization’s competitive advantage.

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More Companies Are Digitizing Records Than Ever Before

Armstrong Archives

Deliver Better Customer Experiences. Many companies digitize records in order to deliver better customer experiences. The fact that these customer-facing departments have such widespread adoption of digitization tools suggests that improving customer experience is a priority. Consistency.

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[Podcast] Forget What You Think You Know About Records Managers

AIIM

Modern Records Managers are business enablers and using information to drive exiting results like: Improving Customer Experiences. Click here to access our full library of episodes. The truth is, the role of Records Managers and Information Professionals has morphed and elevated into a really powerful and exciting role.

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Accelerated Success - a new service for Preservica Enterprise customers

Preservica

Accelerated Success is supported by digital preservation experts from Preservica’s customer experience (CX) team and will provide tailored onboarding and proactive, personalized best practice guidance utilizing a range of online tools to connect and collaborate with customers.

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How to accelerate time to value with predictive data quality and observability

Collibra

But assuring constant access to high-quality data is a challenge, especially when you want to do it comprehensively and rapidly. The challenges to achieving constant access to high-quality data depend on your current state and the future state you are targeting. . High-quality data drives trusted decisions.