GUEST ESSAY: Everything you should know about the cybersecurity vulnerabilities of AI chatbots
The Last Watchdog
FEBRUARY 20, 2024
This helps them improve their performance over time by gaining data from interactions. By 2026, the integration of conversational AI in contact centers will lead to a substantial $80 billion reduction in labor costs for agents. In e-commerce, it facilitates smooth product inquiries and order tracking. These tools saved 2.5
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