OpenText Information Management

JUNE 17, 2022

Workers are no longer willing to settle for poor experiences simply to guarantee an income. As people search for more fulfilling roles and career paths, companies … The post Focus on employee experiences to master modern work appeared first on OpenText Blogs.

Content services 67

Content services 67

OpenText Information Management

AUGUST 30, 2021

With hybrid workplaces here to stay, your workers and new hires expect you to create the best employee experience possible, so they can get their jobs done, wherever they are. You can do this with Microsoft VIVA, which is Microsoft’s new platform to empower employees with insights and resources to stay engaged, focused and productive.

Content services 67

Content services 67

OpenText Information Management

AUGUST 13, 2019

For companies across finance to succeed, this focus on the customer must be matched with a focus on employees. How do you make yourself attractive to Millennials and … The post Employee experience drives customer experience appeared first on OpenText Blogs. Let me explain.

Customer Experience 61

Customer Experience Retail Financial Services Digital transformation 61

DXC Technology

MARCH 28, 2022

Creating an incredible employee experience — an environment where employees are engaged in, eager about and excited to do their jobs — is challenging. More than nine in 10 employers indicate that enhancing the employee […]. The post Four ingredients of an incredible employee experience appeared first on DXC Blogs.

IT 52

IT 52

Jamf

MAY 24, 2022

In the modern workplace, it’s critical to get remote employee digital onboarding right. Your organization can improve your employee onboarding experience with an Apple MDM solution from Jamf.

MDM 59

MDM IT 59

Rocket Software

AUGUST 16, 2022

Tight deadlines and strict design specifications make end-to-end PDX operations stressful and require employees to accurately perform tedious and repetitive tasks. Businesses that continue to leverage traditional PDX methods that require multiple solutions and manual processes are putting their employees and operations at a disadvantage.

Manufacturing 84

Manufacturing Risk IT 84

DXC Technology

OCTOBER 13, 2021

In the age of the “war for talent,” it’s more important than ever to gain competitive advantage by reinventing the employee experience. The post Improve the employee experience to be the employer of choice and engage your teams appeared first on DXC Blogs. Those that fail to transform […].

96

96

Jamf

NOVEMBER 25, 2019

SAP continues to create opportunities for elevated employee experiences and efficiencies. Today, the company supports this work by offering device choice.

89

89

Jamf

NOVEMBER 22, 2019

SAP continues to create opportunities for elevated employee experiences and efficiencies. Today, the company supports this work by offering device choice.

89

89

OpenText Information Management

MARCH 21, 2022

The post How Digital Asset Management is transforming customer and employee experiences across industries appeared first on OpenText Blogs. The growing volume and complexity of digital content in most industries has made DAM a crucial capability in a wide variety of organizations.

Customer Experience 57

Customer Experience Digital transformation 57

Jamf

MARCH 23, 2020

Organisations using MDM can create a positive digital employee experience which directly leads to business benefits. Engagement, motivation and end results are all a product of the working experience provided by you.

MDM 52

MDM 52

OpenText Information Management

DECEMBER 3, 2018

Today’s employees are, like everyone else, sophisticated consumers of information. Whether a private sector executive or a public sector staffer, employees expect the same ease of use in searching for information at work as they do when shopping online.

Digital transformation 53

Digital transformation 53

The Last Watchdog

MARCH 27, 2023

Organizations with strong cybersecurity cultures experience fewer cyberattacks and recover faster than others. It harnesses beliefs and values to promote secure behaviors by employees in everyday work activities. Top performers know that systematically building and enforcing a culture of safety among all employees leads to success.

Cybersecurity 203

Cybersecurity Data breaches Privacy Risk 203

Data Breach Today

MAY 23, 2022

Symantec's Plight Under Broadcom Presents a Cautionary Tale for CISOs Using VMware The tumultuous experience of Symantec under Broadcom's control presents a cautionary tale for CISOs currently using VMware's security technology.

Cybersecurity 258

Cybersecurity Security 258

The Last Watchdog

JANUARY 13, 2022

According to a SEC release , hefty fines brought against JPMorgan, and its subsidiaries were based on “widespread and longstanding failures by the firm and its employees to maintain and preserve written communications”. The first is, how do they monitor these conversations to ensure optimal customer experience?

Compliance 254

Compliance Customer Experience Communications Archiving 254

Jamf

MARCH 19, 2020

Organizations that use a mobile device management (MDM) solution can create an optimal digital onboarding process — preparing new employees to start their roles straight away.

MDM 59

MDM 59

The Last Watchdog

JULY 24, 2023

Related: Satya Nadella calls for facial recognition regulations Historically, this relationship has been effective from both the user experience and host perspectives; passwords unlocked a world of possibilities, acted as an effective security measure, and were simple to remember. That all changed rather quickly.

Authentication 245

Authentication Passwords Phishing Access 245

OpenText Information Management

SEPTEMBER 26, 2023

This AI-generated wingman is our resident designer of seven-star experiences, ready to assist you in reimagining how your customer, partner, and employee experiences can transform with AI innovations. You: Why do geese fly in a … The post Can AI give you a new currency for delivering better experiences?

Customer Experience 76

Customer Experience 76

Record Nations

APRIL 23, 2024

Customers and employees expect a seamless experience that keeps up with the digital status quo. Digital transformation is the process of creating, maintaining, and iterating a digital system for your business. Transitioning your business to a digital environment is important in the modern world.

Digital transformation 98

Digital transformation 98

OpenText Information Management

FEBRUARY 21, 2023

Nine strategic reasons to put modernization at the top of your list: Reason #1 – Improve total experience Customer experience and employee experience are inextricably linked – there is no one without the other.

Customer Experience 104

Customer Experience Digital transformation Marketing Communications 104

The Last Watchdog

AUGUST 30, 2023

For a couple of decades now, the web browser has endured in workplace settings as the primary employee-to-Internet interface. It’s really just assumed to be a given that a browser built for consumers is an acceptable application for employees to use to work. For a full drill down please give the accompanying podcast a listen.

Compliance 186

Compliance Communications Security Access 186

IBM Big Data Hub

FEBRUARY 15, 2024

Customers and partners that interact with your business, as well as the employees who engage them, all expect a modern, digital experience. According to the Salesforce Report, nearly 90% Of buyers say the experience a company provides matters as much as products or services. Personalize the user experience for hyper-relevance.

Cloud 72

Cloud Sales Libraries Education 72

The Last Watchdog

DECEMBER 20, 2022

Against this unsettling backdrop, citizens, consumers, employees, and partners will look to organizations that they trust for stability and positive long-term relationships. As a result, in 2023, specific industries that normally experience healthy levels of trust will see major declines in trust that will take years to repair.

Privacy 145

Privacy Risk Government Compliance 145

Thales Cloud Protection & Licensing

FEBRUARY 7, 2024

Navigating the Digital Landscape: Insights from the 2024 Thales Digital Trust Index madhav Thu, 02/08/2024 - 05:04 In today's rapidly evolving digital world, the balance between a seamless online experience and robust data security is more critical than ever.

Passwords 77

Passwords Authentication Privacy Digital transformation 77

The Last Watchdog

JANUARY 24, 2022

The companies deploying AI in order to free-up their employees are reaping short-term productivity gains. It’s necessary for employees to train machines to perform tasks. AI can help amplify human cognitive strengths and interactions with customers and employees, freeing humans from higher-level duties. Checks and balances.

Cybersecurity 250

Cybersecurity Customer Experience Artificial Intelligence Marketing 250

Data Breach Today

OCTOBER 5, 2022

Hatfield's Exit Comes Amid a Go-To-Market Exodus, With CRO Andy Byron Also Leaving David "Hat" Hatfield has exited the co-CEO role at Lacework just four months after the cloud security vendor laid off 20% of its employees.

Marketing 143

Marketing Cloud Security IT 143

OpenText Information Management

JANUARY 5, 2023

As we move into 2023, FSIs will need to focus their increasing IT spend and direct their attention to delivering on the total experience for their customers and employees and on environmental, social and governance initiatives … The post Top predictions for financial services in 2023 appeared first on OpenText Blogs.

Financial Services 103

Financial Services Government Customer Experience Content services 103

IBM Big Data Hub

NOVEMBER 20, 2023

Advanced organizations know their greatest assets are their employees. However, keeping employees happy and engaged can be challenging, especially when considering available resources and the need to meet other organizational goals. Doing so creates a halo for the organization to be known as an “employer brand.”

Customer Experience 105

Customer Experience Communications IT Authentication 105

IBM Big Data Hub

DECEMBER 20, 2023

Customer experience strategy (CX strategy) is when organizations optimize customer engagements to create happy customers, drive customer loyalty and help to recruit new customers. Providing a better customer experience takes into consideration the entire customer journey and every customer touch-point.

Customer Experience 67

Customer Experience Artificial Intelligence Sales Marketing 67

IBM Big Data Hub

DECEMBER 6, 2023

To prepare their people and businesses, organizations must ensure their employees are equipped with the skills for tomorrow without disrupting today’s business. This will impact employees at all levels.

Access 100

Access IT 100

Krebs on Security

SEPTEMBER 15, 2021

based TTEC now has nearly 60,000 employees, most of whom work from home and answer customer support calls on behalf of a large number of name-brand companies, like Bank of America , Best Buy , Credit Karma , Dish Network , Kaiser Permanente , USAA and Verizon. “As far as I know, all low-level employees have another day off today.”

Ransomware 329

Ransomware Sales Encryption Information Security 329

IBM Big Data Hub

FEBRUARY 15, 2024

The retail industry employs millions of people, and next-generation retail employees will be significantly impacted by the rise of generative AI. When quizzed on enhancing in-store experiences, top responses included desires for a wider product range, more product information and quicker checkouts. The magic just doesn’t happen.

Customer Experience 65

Customer Experience Retail Risk IT 65

OpenText Information Management

APRIL 15, 2024

Now, both employees and service desk agents can engage with Aviator in human-like conversational language to find the answers they need for higher productivity. GenAI is already transforming Tier 1 service experiences by empowering employees to self-resolve issues. With the release of 24.2, How will the role of humans shift?

IT 57

IT Access Cloud 57

The Last Watchdog

OCTOBER 24, 2022

Employee security awareness is the most important defense against data breaches. Cybercriminals view employees as a path of least resistance. As such, you should limit the amount of information that employees have access to. . Create security awareness for employees. As a result, they seek to exploit the weakest link.

Cybersecurity 214

Cybersecurity Security awareness Passwords Data breaches 214

The Last Watchdog

MAY 30, 2022

Related: Deploying employees as threat sensors. Programs from private companies that focus on hiring veterans, offering free technical training and certification courses and upskilling existing veteran employees into cybersecurity roles could be an answer to our industry’s talent shortage.

Cybersecurity 278

Cybersecurity Military Education Government 278