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Digital Transformation In Retail: The Retail Apocalypse

erwin

Much like the hospitality industry , digital transformation in retail has been a huge driver of change. One important fact is getting lost among all of the talk of “the retail apocalypse” and myriad stories about increasingly empty shopping malls: there’s a lot of money to be made in retail.

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Connected Customer 360 Profiles for Retail & Luxury Brands

Reltio

3 Things Data Innovators at Retail & Luxury Brands Have in Common. Retail and luxury brand leaders may use different terms to describe customers, including “clients” or “guests.” According to Accenture , 71% of retail executives believe digital demographics are expanding the number of ways they deliver products and services.

Retail 78
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Crafty Web Skimming Domain Spoofs “https”

Krebs on Security

This crafty domain was hidden inside the checkout and login pages for grandwesternsteaks.com , a meat delivery service owned by Cheney Bros. While such Web site card skimming attacks are not new, this intrusion leveraged a sneaky new domain that hides quite easily in a hacked site’s source code: “ http[.]ps

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JD Sports discloses a data breach impacting 10 million customers

Security Affairs

Sports fashion retail JD Sports discloses a data breach that explosed data of about 10M customers who placed orders between 2018 and 2020. We are advising them to be vigilant about potential scam e-mails, calls and texts and providing details on how to report these. According to the company, account passwords were compromised.

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6 ecommerce trends to watch

IBM Big Data Hub

Some forecasts suggest online retail might be responsible for half of all retail revenues by next year. In what McKinsey refers to as “the e-commerce catch-22,” many retailers with significant growth in ecommerce sales through 2020 and 2021 saw their margins decline.

Retail 85
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Using the online marketplace to enhance customer experience

CGI

Building an online marketplace provides retailers with an opportunity to strengthen their DNA and offer customers a seamless and complementary product and service offering with limited risk. The entire partner value chain must also be measured (quality of offers, on-time delivery, efficient after-sales service, etc.)

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Catches of the month: Phishing scams for December 2021

IT Governance

Social media trading pages and auction websites typically aren’t subject to the same regulations as standard e-commerce sites, making it easier for people to scam customers. The message might include an expensive item that you have apparently purchased, enticing you to follow a link to alert the retailer to the mistake.