DXC Technology

DECEMBER 5, 2019

Data shared in an ecosystem is more valuable than data locked in a silo because it leads to new innovations and customer experiences. This trend is playing out in many industries including transportation, logistics, […].

Customer Experience 41

Customer Experience Digital transformation IT Manufacturing 41

CGI

MAY 27, 2016

Time and tide waits for no man – IoT in Insurance. This old saying could also be applied for what is happening in the insurance market with IoT and that given the drive behind IoT in both the consumer and business markets. p.butler@cgi.com. Fri, 05/27/2016 - 07:25. Time and tide waits for no man. New products and services.

Insurance 40

Insurance IoT Marketing Manufacturing 40

IBM Big Data Hub

FEBRUARY 14, 2024

There’s no need to make customers wait for the answers to frequently asked questions (FAQs) or to take the next step to purchase. And digital customer service agents can boost customer satisfaction by offering advice and guidance to customer service agents.

Artificial Intelligence 87

Artificial Intelligence Retail Unstructured data Insurance 87

Reltio

JANUARY 29, 2020

In a prior post , I also covered the intentional use of these by manufacturers. These home warranties have been a boon for the insurance industry because this segment grows 3.1% This incidentally corresponds with the decline of product warranty revenue manufacturers generate through extended coverage.

Customer Experience 52

Customer Experience Manufacturing B2C B2B 52

Rocket Software

MARCH 11, 2022

According to research by Aberdeen, the industries with the strongest need for terminal emulation are business services (accounting, HR and consulting, for example), manufacturing, retail, education, healthcare, finance and insurance. When employee experiences are improved, customer experiences benefit as a result.

Retail 52

Retail Manufacturing Compliance Access 52

Info Source

OCTOBER 21, 2022

Demand for solutions to automate processes in the Finance Segment, in which we include BFSI and Insurance, grew strongly in 2021. The Manufacturing sector recovered strongly in 2021. These input types correlate strongly with expanding input channels, a trend that has accelerated during the pandemic.

Marketing 52

Marketing Digital transformation Sales Paper 52

Reltio

JULY 2, 2019

“As we move into a more automated age – where things are delivered by black-box techniques, deep learning and AI – it is even more important for the data to be correct because otherwise it will impact the customer experience.

Analytics 58

Analytics Insurance Artificial Intelligence Data science 58