OpenText Information Management

AUGUST 17, 2018

I recently attended the Manufacturers Leadership Summit hosted by Frost & Sullivan in LA. This three-day event was full of presentations, case studies and discussions on the journey to Manufacturing 4.0. The Manufacturing Leadership Summit is … The post Manufacturing 4.0? Industry 4.0?

Manufacturing 40

Manufacturing Digital transformation Customer Experience 40

IBM Big Data Hub

DECEMBER 8, 2023

A close-up of the SDV architecture The infrastructure layer This layer includes not only the vehicle but also the telco equipment, roadside units, smart city systems and similar components, as well as various backend systems of the original equipment manufacturers (OEMs).

Computer and Electronics 76

Computer and Electronics Manufacturing Cloud Customer Experience 76

IBM Big Data Hub

FEBRUARY 14, 2024

There’s no need to make customers wait for the answers to frequently asked questions (FAQs) or to take the next step to purchase. And digital customer service agents can boost customer satisfaction by offering advice and guidance to customer service agents. Robots handle and move physical objects.

Artificial Intelligence 89

Artificial Intelligence Retail Unstructured data Insurance 89

Thales Cloud Protection & Licensing

JULY 16, 2019

This week marks the return of Amazon Prime Day – Amazon’s seasonal retail event which has fast become a masterclass in driving demand and growth through great customer experience. In fact, last year’s event was touted as ‘the biggest shopping event in history’ , with over 100 million products sold.

Digital transformation 74

Digital transformation Customer Experience Encryption Authentication 74

Thales Cloud Protection & Licensing

NOVEMBER 20, 2022

As the holiday season approaches, many retail, hospitality, logistics, and food manufacturing organizations hire seasonal workers to meet increasing demand. Delayed assignment of privileges means that the employee is practically unable to assist, hampering productivity and damaging customer experience. Mon, 11/21/2022 - 05:36.

Access 71

Access Retail Security Authentication 71

IBM Big Data Hub

JANUARY 16, 2024

A finely tuned product development strategy is a holistic, cross-collaborative endeavor with the capacity to help any organization weather unforeseen events or market changes. In software applications, it may be important to test the prototype with end users to ensure an adequate user experience.

Marketing 84

Marketing Manufacturing Sales Customer Experience 84

Reltio

MAY 26, 2020

Learn from industries that have already had to digitally transform the customer experience. The What: Personalization – Data and the analysis of it gives CPGs the opportunity to personalize customer experiences more accurately, as well as target consumers with the right advertising.

Customer Experience 52

Customer Experience Retail Sales Digital transformation 52