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Customer Experience Trends: How To Stand Out From the Crowd

Reltio

Customer experience trends might change from time to time, but the central component remains steady: The customer must be at the heart of every business decision that you make. Customer Experience Trends: The Rise of the Consumer. Every facet of business has changed to adapt to the Experience Economy.

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Connected products at the edge

IBM Big Data Hub

This is especially true in manufacturing and industrial engineering. which involves the integration of advanced digital technologies and IoT into manufacturing processes and connected devices that transmit and receive instructions and data. Robots on the manufacturing floor are programmed to be aware of and work with other robots.

Cloud 98
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Think Outside of the Gartner Magic Quadrant for Master Data Management Solutions to Deliver Connected Customer Experiences

Reltio

Customer experience. If you haven’t come to the conclusion that CX matters, volumes of research quantifies the value of providing an exceptional - or even decent - customer experience, and the perils of getting it wrong. . PwC conducted eye-popping research into the future of customer experience. 88% of U.S.

MDM 71
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Applying Digital Asset Management (DAM) to improve manufacturing operations

OpenText Information Management

Some sections of the manufacturing industries have been slow in adopting a customer-centric approach to their business. Let’s face it.

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Manufacturing 4.0? Industry 4.0? It’s all digital manufacturing to me

OpenText Information Management

I recently attended the Manufacturers Leadership Summit hosted by Frost & Sullivan in LA. This three-day event was full of presentations, case studies and discussions on the journey to Manufacturing 4.0. I thought I’d share a few pointers from the show on how leading enterprises are finding success through digital manufacturing.

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The 4 key capabilities of DAM platforms for manufacturers

OpenText Information Management

In my last blog, I took a look at Digital Asset Management (DAM) and how manufacturers can use this technology to take full advantage of the rich media being created within the supply chain. … The post The 4 key capabilities of DAM platforms for manufacturers appeared first on OpenText Blogs.

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TDC Digital leverages IBM Cloud for transparent billing and improved customer satisfaction

IBM Big Data Hub

In addition, cloud ERP solutions enable SMEs to enhance their overall productivity by reducing manufacturing time. TDC Digital caters to small factories, such as rolling door manufacturers, who use their platform to monitor their stock and production flow.

Cloud 82