Thales Cloud Protection & Licensing

MAY 29, 2024

The European Identity and Cloud Conference 2024 (EIC), now in its 17th edition, promises an immersive experience into the future of identity and access management (IAM) within an AI-upgraded reality. Legacy CIAM systems go against the grain of insurance companies' digital goals, hampering user experience with slower, less secure methods.

B2B 62

B2B Insurance B2C Customer Experience 62

Thales Cloud Protection & Licensing

NOVEMBER 20, 2022

How to Secure Access for your Seasonal Workers. As the holiday season approaches, many retail, hospitality, logistics, and food manufacturing organizations hire seasonal workers to meet increasing demand. On the other hand, access rights mismanagement is a security risk that may create ripple effects if exploited.

Access 71

Access Retail Security Authentication 71

IBM Big Data Hub

DECEMBER 8, 2023

A close-up of the SDV architecture The infrastructure layer This layer includes not only the vehicle but also the telco equipment, roadside units, smart city systems and similar components, as well as various backend systems of the original equipment manufacturers (OEMs).

Computer and Electronics 68

Computer and Electronics Manufacturing Cloud Customer Experience 68

Thales Cloud Protection & Licensing

JULY 16, 2019

This week marks the return of Amazon Prime Day – Amazon’s seasonal retail event which has fast become a masterclass in driving demand and growth through great customer experience. In fact, last year’s event was touted as ‘the biggest shopping event in history’ , with over 100 million products sold.

Digital transformation 73

Digital transformation Customer Experience Encryption Authentication 73

IBM Big Data Hub

FEBRUARY 14, 2024

There’s no need to make customers wait for the answers to frequently asked questions (FAQs) or to take the next step to purchase. And digital customer service agents can boost customer satisfaction by offering advice and guidance to customer service agents. Robots handle and move physical objects.

Artificial Intelligence 83

Artificial Intelligence Retail Unstructured data Insurance 83

IBM Big Data Hub

OCTOBER 16, 2023

Such chatbots ensure that customers don’t have to wait, and even large numbers of simultaneous customers can get immediate attention around the clock and, hopefully, a more positive customer experience. ML classification algorithms are also used to label events as fraud, classify phishing attacks and more.

Marketing 49

Marketing Data science e-Discovery Analytics 49

Ascent Innovations

OCTOBER 9, 2020

Safety stock serves as an insurance or a cushion for manufacturers and retailers against possible out of stock situations for an item. So, the right safety stock for an item should strike a balance between the conflicting goals of maximizing customer experience (satisfaction) and the cost of managing additional inventories.

Sales 66

Sales Manufacturing Marketing Customer Experience 66