Thales Cloud Protection & Licensing

JANUARY 26, 2021

The Future of Payments Security. Even when banking organizations are upgrading security posture to safeguard sensitive financial information, hackers can steal the data intelligently by tying known vulnerabilities together, and making it turn out to be a potential attack. Securing digital transactions. Tue, 01/26/2021 - 09:17.

Security 143

Security Retail Authentication Big data 143

IBM Big Data Hub

MAY 17, 2024

Four AI in commerce use cases are already transforming the customer journey: modernization and business model expansion; dynamic product experience management (PXM); order intelligence; and payments and security. This includes trust in the data, the security, the brand and the people behind the AI.

B2C 64

B2C B2B Customer Experience e-Delivery 64

eDiscovery Daily

OCTOBER 21, 2019

The EDRM has been a household name in the e-discovery and legal technology industry for 15 years. Join this lively and interactive session for a discussion about evolving standards and workflows in e-discovery and how they might be incorporated into a revised EDRM.

e-Discovery 45

e-Discovery e-Delivery GDPR Education 45

AIIM

OCTOBER 29, 2019

We argued in the AIIM 2019 State of the Industry – Content Services that “[information management] is better sold indirectly – as a byproduct of automation and customer experience – than head-on.”. Moreover, records managers often lament that they “don’t have a seat at the table.”

Records Management 92

Records Management Metadata Compliance ROT 92

IBM Big Data Hub

FEBRUARY 14, 2024

There’s no need to make customers wait for the answers to frequently asked questions (FAQs) or to take the next step to purchase. And digital customer service agents can boost customer satisfaction by offering advice and guidance to customer service agents.

Artificial Intelligence 82

Artificial Intelligence Retail Unstructured data Insurance 82

IBM Big Data Hub

OCTOBER 16, 2023

Text-based queries are usually handled by chatbots, virtual agents that most businesses provide on their e-commerce sites. Such chatbots ensure that customers don’t have to wait, and even large numbers of simultaneous customers can get immediate attention around the clock and, hopefully, a more positive customer experience.

Marketing 48

Marketing Data science e-Discovery Analytics 48

ARMA International

SEPTEMBER 22, 2021

Booking online and getting e-tickets and confirmations on a smart phone are normal. How will organizations use so-called “vaccine passports” related to employees and customers and how will organizations secure their protected health information (PHI) in response to changing health directives? Customer Experience (CX).

Digital transformation 52

Digital transformation Content services IT e-Discovery 52