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Infosource Global Capture & IDP Vertical Market Analysis 2022-2023 Update

Info Source

DECEMBER 8, 2023

We expect this sector to be at the forefront of embracing Advanced AI technologies to further enhance customer facing processes with a strong focus on Customer Experience. CURRENT VERTICAL MARKET BREAKDOWN The Finance segment (Banking and Financial Services combined with Insurance) represents the largest industry sector.

Marketing 40
Marketing Customer Experience Energy and Utilities Digital transformation 40
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The most valuable AI use cases for business

IBM Big Data Hub

FEBRUARY 14, 2024

There’s no need to make customers wait for the answers to frequently asked questions (FAQs) or to take the next step to purchase. And digital customer service agents can boost customer satisfaction by offering advice and guidance to customer service agents.

Artificial Intelligence 83
Artificial Intelligence Retail Unstructured data Insurance 83
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