IBM Big Data Hub

DECEMBER 18, 2023

For organizations of all types—and especially those in highly regulated industries such as financial services, government, healthcare and telco—considerations including the rise of generative AI, evolving regulations and data sovereignty laws and ongoing security challenges must be top of mind.

Cloud 63

Cloud Financial Services Compliance Digital transformation 63

IBM Big Data Hub

SEPTEMBER 13, 2023

The global digital payments ecosystem continues to evolve as new and incumbent financial institutions, payment networks, central banks, governmental agencies, businesses and other market players push for innovation. They all work toward the common goal of creating secure, compliant, real-time, ubiquitous and low-cost payment rails.

Cloud 73

Cloud Financial Services Compliance Marketing 73

IBM Big Data Hub

MAY 8, 2024

For true transformation to begin, we believe it is key to understand the unique challenges organizations are facing—whether it is keeping data secured, addressing data sovereignty requirements or speeding time to market to satisfy consumers. The security of our client’s data is at the heart of everything we do.

Cloud 61

Cloud Customer Experience Compliance Artificial Intelligence 61

IBM Big Data Hub

AUGUST 1, 2023

We are bringing the power of foundation models with the availability of a GPU as a service on IBM Cloud offering to help organizations tap into artificial intelligence (AI) in a secured environment while aiming to mitigate third- and fourth-party risk.

Financial Services 63

Financial Services Computer and Electronics Cloud Digital transformation 63

AIIM

OCTOBER 15, 2018

In a recent AIIM webinar, Craig Le Clair, Forrester VP and Principle Analyst, and Florian Vondal, Allianz Solution Architect, took a closer look at the “esign of the times” and what must be considered when attempting to accelerate e-signature adoption enterprise-wide and meet global compliance.

Compliance 109

Compliance Insurance Digital transformation Authentication 109

IBM Big Data Hub

JULY 12, 2023

As a leading financial group in Spain, CaixaBank has long been an innovator by taking a technology-first approach by placing innovation, digital transformation, customer experience and sustainable banking at the forefront of its strategy. CaixaBank is continuing its initiative to increase cloud absorption.

Digital transformation 49

Digital transformation Financial Services Cloud Customer Experience 49

IBM Big Data Hub

JANUARY 10, 2024

Hybrid cloud has become the dominant approach for enterprise cloud strategies , but it comes with complexity and concerns over integration, security and skills. Hybrid cloud is also forcing a significant rethinking of how to secure and protect data and assets.

Security 71

Security Cloud Data Privacy Financial Services 71

Info Source

JULY 6, 2023

They acquire, classify, and convert unstructured and semi-structured information into enhanced usable data for use in business transactions, analytics, records management, discovery, and compliance applications. THE IMPACT OF CUSTOMER EXPERIENCE ON BUSINESS GROWTH Why is customer experience such a critical aspect for organisations?

Customer Experience 52

Customer Experience Communications Financial Services Insurance 52

Thales Cloud Protection & Licensing

NOVEMBER 22, 2021

Consumers have come to expect a hyper-personalized experience that is fast, convenient and secure. Banks have adopted technologies to enable: Secure, remote, multi-device banking transactions. Secure digital payments leveraging biometrics, tokens, and context-based security. Data security.

Digital transformation 71

Digital transformation Financial Services Customer Experience Risk 71

Thales Cloud Protection & Licensing

DECEMBER 20, 2023

This strategy addresses security concerns related to intellectual property and sensitive data in large language models (LLMs). This enhances data privacy and security and allows for greater control and efficiency in AI application deployment within the enterprise. This necessitates a shift in cybersecurity strategies.

Cybersecurity 83

Cybersecurity Blockchain Artificial Intelligence Encryption 83

Rocket Software

MARCH 11, 2022

For businesses that rely on mainframes, secure access to the data stored there is simply a business requirement. Terminal emulation and host access to these critical resources is key to enabling a range of business processes from serving customers more efficiently to ensuring regulatory compliance.

Retail 52

Retail Manufacturing Compliance Access 52

Rocket Software

NOVEMBER 16, 2021

Especially during a time when the IT industry is experiencing a talent shortage , modernizing these workflows can mean the difference between securing new hires and losing them to other IT sectors. This prioritizes the personal interactions that make a real impact on customer experiences.

Customer Experience 52

Customer Experience Financial Services Insurance Compliance 52

ARMA International

NOVEMBER 7, 2019

The scope of a records and information management (RIM) program in financial services can seem overwhelming. Compared to other industries, the complexities of managing records and information in financial services are arguably some of the toughest to solve, primarily because of the intense regulatory scrutiny.

Financial Services 52

Financial Services Communications Compliance Risk 52

CGI

FEBRUARY 21, 2017

As financial services organizations are learning, defences against financial crime must be joined up and layered, bringing together both operational and intelligence resources. Defence is no longer just an IT security issue. Customer experience (balancing against risk). The answer is layered defence.

Customer Experience 40

Customer Experience Financial Services Analytics Risk 40

Reltio

APRIL 25, 2019

Blake Morgan , Customer Experience Futurist, makes her point in the Forbes article Five Trends Shaping the Future of Customer Experience In 2019. According to her, “customer experience (CX) is now seen as a key business strategy for every brand.”

Customer Experience 75

Customer Experience Digital transformation B2B B2C 75

IBM Big Data Hub

FEBRUARY 14, 2024

There’s no need to make customers wait for the answers to frequently asked questions (FAQs) or to take the next step to purchase. And digital customer service agents can boost customer satisfaction by offering advice and guidance to customer service agents.

Artificial Intelligence 82

Artificial Intelligence Retail Unstructured data Insurance 82

Reltio

NOVEMBER 9, 2020

At Reltio, we work with the world’s leading brands to enable omnichannel connected customer experiences. These brands understand how, where and when customers want to engage along the customer journey. The KPIs they use to measure ROI are customer experience through Net Promoter Score (NPS) and revenue growth.

Customer Experience 72

Customer Experience MDM Retail Data science 72

IBM Big Data Hub

JUNE 2, 2023

In the rapidly evolving landscape of financial services, embracing AI and digital innovation at scale has become imperative for banks to stay competitive. By embedding financial services into everyday activities, banks can deliver hyper-personalized and convenient experiences, enhancing customer satisfaction and loyalty.

Financial Services 59

Financial Services Customer Experience Cloud Digital transformation 59

IBM Big Data Hub

DECEMBER 1, 2023

They must comply with an increasing regulatory burden, and they compete with a broad range of financial services companies that offer investment products that have potential for better returns than traditional life insurance and annuity products.

Insurance 97

Insurance Digital transformation Customer Experience Cloud 97

Reltio

MAY 14, 2024

Additionally, enterprises recognize the growing need for real-time data to support agile decision-making and personalized customer experiences in the digital age. Data fragmentation and silos are common challenges faced by various industries, including financial services, insurance, B2B, and retail.

Marketing 52

Marketing Cloud MDM Digital transformation 52

IBM Big Data Hub

MAY 26, 2023

Consider large financial services organization going through core banking modernization. The core banking application landscape involves multiple applications (both legacy and custom off-the-shelf) that are integrated and surfaced across multiple customer experiences, including mobile.

Cloud 73

Cloud Energy and Utilities Financial Services Digital transformation 73

Reltio

DECEMBER 10, 2021

Reltio scored well in matching, context, governance, business templates, deployment, security, and scalability. Reference customers liked its capabilities around user-friendly search, ease to manage, and reliability, as well as its well-managed software-as-a-service (SaaS) platform.”.

MDM 98

MDM Analytics Digital transformation Cloud 98

eDiscovery Daily

OCTOBER 21, 2019

However, the provisions of the GDPR apply beyond Europe, and the GDPR isn’t the only game in town–laws such as the California Consumer Privacy Act (CCPA) have subject access request provisions creating compliance requirements in the Americas from Canada to Brazil. Find out: How they really feel about security?

e-Discovery 45

e-Discovery e-Delivery GDPR Education 45

Info Source

DECEMBER 8, 2023

The Finance sector, led by Banks and Financial Institutions, has been at the forefront of embracing technologies. We expect this sector to be at the forefront of embracing Advanced AI technologies to further enhance customer facing processes with a strong focus on Customer Experience.

Marketing 40

Marketing Customer Experience Energy and Utilities Digital transformation 40

Thales Cloud Protection & Licensing

MARCH 14, 2024

Keeping Customer Data Safe: AI's Privacy Paradox andrew.gertz@t… Thu, 03/14/2024 - 17:38 AI's appeal lies in its ability to personalize and streamline customer experiences in ways previously unimaginable. For customers, chatbots and AI will improve their banking experiences even more.

Privacy 71

Privacy Data Privacy Analytics Risk 71

Collibra

JULY 21, 2021

Financial services are highly regulated and maintain a strong focus on compliance and risk management. Considering that major financial organizations handle enormous amounts of data today, they require data accuracy and integrity at all times to minimize risks. What is data quality in financial services?

Financial Services 59

Financial Services Analytics Compliance Risk 59

erwin

MARCH 28, 2019

Compliance: Regulations like the E.U.’s s General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA) are requiring businesses across industries to think about their compliance efforts. Business Process Modeling Use Cases. The Regulatory Rationale for Integrating Data Management & Data Governance.

Digital transformation 71

Digital transformation Healthcare Compliance Financial Services 71