IBM Big Data Hub

DECEMBER 8, 2023

Furthermore, AI engineering, supported by platforms like watsonx, enables a personalized customer experience. Engineering Data Management solutions help customers in managing the extensive data needed for autonomous driving development, as illustrated in this Continental case study.

Computer and Electronics 79

Computer and Electronics Manufacturing Cloud Customer Experience 79

ChiefTech

SEPTEMBER 27, 2012

Very few social business platform vendors featured in the awards, but it was good to catch this winner in the list, who are a SocialText customer. Hansen, who are also a IntranetPrisen 2010 winner (see this case study (PDF) about their SharePoint project). Scott Corporation (see this case study about their SharePoint project).

Education 76

Education Customer Experience Government IT 76

IBM Big Data Hub

FEBRUARY 2, 2022

IDC points out in its 2020 report: “Enterprises across industries and geographies are increasingly adopting AI/ML technologies to enable innovative use cases, improve customer experience, enhance employee experience, and accelerate innovation as part of their digital transformational journeys. and +46.6% Explainability.

Marketing 52

Marketing Digital transformation Artificial Intelligence Cloud 52

OpenText Information Management

DECEMBER 14, 2017

When loyalty is your business, how do you support and engage your members and offer the best digital experience? Jet Privilege turned to personalizing the web experience, tailored to the needs of its members, encouraging loyalty in return.

Customer Experience 66

Customer Experience IT 66

Thales Cloud Protection & Licensing

JANUARY 18, 2022

In it, we survey over 500 independent software and device vendors to discover how organizations are navigating digital transformation, evolving customer expectations, business intelligence, and more. Create SaaS-like customer experience from on-premises software. Customer self service. Key hybrid licensing benefits.

Customer Experience 93

Customer Experience Cloud Access Compliance 93

Thales Cloud Protection & Licensing

JANUARY 18, 2022

In it, we survey over 500 independent software and device vendors to discover how organizations are navigating digital transformation, evolving customer expectations, business intelligence, and more. Create SaaS-like customer experience from on-premises software. Customer self service. Key hybrid licensing benefits.

Customer Experience 79

Customer Experience Cloud Access Compliance 79

IBM Big Data Hub

JANUARY 29, 2024

In a moment’s notice, customer expectations and market conditions can change. There are several examples, or case studies, of successful digital transformation across a range of different industries. Companies are becoming more reliant on data analytics and automation to enable profitability and customer satisfaction.

Digital transformation 78

Digital transformation Artificial Intelligence Cloud Blockchain 78

Reltio

JUNE 22, 2020

Retail and luxury brand leaders may use different terms to describe customers, including “clients” or “guests.” But, the most innovative retail and luxury brand leadership teams have 3 common areas of focus when it comes to their customers: They focus on building long-term customer relationships. Take a look at the table below.

Retail 78

Retail MDM Customer Experience Analytics 78

Reltio

JUNE 22, 2023

The company fulfills this mission by driving digital transformation, integrating world-leading processes and energy technologies to realize full efficiency and sustainability opportunities for its customers. Fragmented data scattered across over 20 systems prevented collaboration and lacked a unified customer journey.

MDM 52

MDM Sales Customer Experience Artificial Intelligence 52

IBM Big Data Hub

APRIL 4, 2024

Ultimately, the successful implementation of BPM tools can lead to increased customer satisfaction, competitive advantage and improved business outcomes. Notifications can be generated to update customers about the status of their requests. This reduces response times and improves customer experience by making service more consistent.

Compliance 64

Compliance Mining Risk Marketing 64

The Texas Record

SEPTEMBER 14, 2017

This case study shows how the launch, and eventual revamping, of this program has impacted records management across Denton County. An application of these lessons-learned could enhance the customer experience for records administrators both with and without liaison programs. Date: Wednesday, October 18, 2017.

Records Management 64

Records Management Customer Experience Communications IT 64

CILIP

NOVEMBER 7, 2020

Even so, they were busy providing study space for students with nowhere else to work. Case Studies. THE British Council is an outward-looking organisation, which exists to ?create create friendly knowledge and understanding between the people of the UK and other countries? not everyone has access to the internet.

Libraries 52

Libraries e-Delivery Government Communications 52

AIIM

NOVEMBER 12, 2020

Your information has the potential to help you digitally transform and understand, anticipate, and redefine experiences for your customers. This is the case for many of us; our information is just sort of there, unmanaged, invisible, and stored in a bunch of different places. But, information is a different type of asset.

ROT 160

ROT Digital transformation Compliance Government 160