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OnDemand | Secure & Streamline Workforce and Customer Experiences

Data Breach Today

Modern Identity Customer Identity Zero Trust View this panel discussion about deployment strategies and real case studies surrounding identity modernization initiatives.

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In the fragmented insurance landscape, let’s unify customer experience

Thales Cloud Protection & Licensing

In the fragmented insurance landscape, let’s unify customer experience divya Mon, 03/06/2023 - 06:13 You may think of an insurance company as a singularly-focused entity, offering protection for one product. case study here. However, the insurance business reaches across a disparate range of consumer products.

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Enhancing customer experience: Streamlining orders with custom email notifications in IBM Cloud

IBM Big Data Hub

It’s a testament to their commitment to enhancing the customer experience and streamlining operations. This case study may inspire other businesses to explore similar solutions for improving customer engagement and satisfaction.

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7 Questions to Determine if Your Data is an Asset

AIIM

In today's world, where the consumer is king, excellent customer experience is imperative for the success of your business. FREE Webinar: Learn more from this Case Study on Leveraging Data to Transform Customer Experience]. Most organizations are currently dealing with more information than they can handle.

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Reimagining CX: How to Implement Effective AI-Driven Transformations

Speaker: Steve Pappas, Chief Strategist, Startup and Early Stage Growth Advisor, Keynote Speaker, CX Podcaster

As businesses strive for success in an increasingly digitized world, delivering an exceptional customer experience has become paramount. To meet this demand, enterprises are embracing innovative approaches that captivate customers and fuel their loyalty.

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A case study on the use of iBeacon technology at a major theme park

CGI

A case study on the use of iBeacon technology at a major theme park. In my last blog , I shared the potential value of Apple’s iBeacon technology in transforming the passenger experience and transport operations. A table of case study on the use of iBeacon technology at a major theme park. narmada.devarajan.

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Banking on mainframe-led digital transformation for financial services

IBM Big Data Hub

Here are some great use cases of banks that went beyond simply restarting modernization initiatives to significantly improve the value of their mainframes in the context of highly distributed software architectures and today’s high customer-experience expectations. No more mucking with green screens here.

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Why You Need to Use Case Studies in Sales and Marketing (and How to Start Now)

Case studies are proof of successful client relations and a verifiable product or service. They persuade buyers by highlighting your customers' experiences with your company and its solution.

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Prioritizing Customer Experience Using SLIs & SLOs: A Case Study from The Telegraph

Do you know what’s annoying? Getting constant alerts that something is broken with your product, despite there being nothing wrong. Alert fatigue is a real thing. There was a time when technology managers needed to actively monitor these kinds of granular metrics, but today, these alerts just create distracting noise.