Award-winning loyalty and rewards program personalizes online experiences

OpenText Information Management

When loyalty is your business, how do you support and engage your members and offer the best digital experience? Jet Privilege turned to personalizing the web experience, tailored to the needs of its members, encouraging loyalty in return.

A case study on the use of iBeacon technology at a major theme park

CGI

A case study on the use of iBeacon technology at a major theme park. In my last blog , I shared the potential value of Apple’s iBeacon technology in transforming the passenger experience and transport operations.

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Manufacturing 4.0? Industry 4.0? It’s all digital manufacturing to me

OpenText Information Management

This three-day event was full of presentations, case studies and discussions on the journey to Manufacturing 4.0. I recently attended the Manufacturers Leadership Summit hosted by Frost & Sullivan in LA.

Salesforce DMP, Financial Services Cloud & B2B Analytics Intro

Perficient Data & Analytics

Self-Service or Bust: Why Connected Customer Portals are Vital to Customer Experience. What You Need to Know About Financial Services Cloud: A Case Study. Self-Service or Bust: Why Connected Customer Portals are Vital to Customer Experience.

7 Questions to Determine if Your Data is an Asset

AIIM

In today's world, where the consumer is king, excellent customer experience is imperative for the success of your business. FREE Webinar: Learn more from this Case Study on Leveraging Data to Transform Customer Experience].

Connect with Perficient at #Kscope18

Perficient Data & Analytics

Perficient, an Oracle Platinum Partner serving clients for nearly 20 years, provides its clients digital experience, business optimization and industry solutions and support.

Webinar: Simple Ways to Turn Your Records Liaisons Into Records Ambassadors

The Texas Record

This case study shows how the launch, and eventual revamping, of this program has impacted records management across Denton County. An application of these lessons-learned could enhance the customer experience for records administrators both with and without liaison programs. In July, some staff were fortunate enough to attend the annual NAGARA Conference in Boise, ID.