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IBM ranked #1 for AI lifecycle software market share in IDC report

IBM Big Data Hub

IDC points out in its 2020 report: “Enterprises across industries and geographies are increasingly adopting AI/ML technologies to enable innovative use cases, improve customer experience, enhance employee experience, and accelerate innovation as part of their digital transformational journeys. and +46.6% Explainability.

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Notes and observations about the 2012 intranet innovation award winners

ChiefTech

This year, Pleio, a customised version of Elgg developed by the Dutch government , also won an award. Pleio: A social network for Dutch government on Prezi. We also deployed Elgg for a Government 2.0 Hansen, who are also a IntranetPrisen 2010 winner (see this case study (PDF) about their SharePoint project).

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Business process management (BPM) examples

IBM Big Data Hub

Ultimately, the successful implementation of BPM tools can lead to increased customer satisfaction, competitive advantage and improved business outcomes. Notifications can be generated to update customers about the status of their requests. This reduces response times and improves customer experience by making service more consistent.

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Working internationally

CILIP

Even so, they were busy providing study space for students with nowhere else to work. Case Studies. THE British Council is an outward-looking organisation, which exists to ?create create friendly knowledge and understanding between the people of the UK and other countries? not everyone has access to the internet.

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Webinar: Simple Ways to Turn Your Records Liaisons Into Records Ambassadors

The Texas Record

This case study shows how the launch, and eventual revamping, of this program has impacted records management across Denton County. An application of these lessons-learned could enhance the customer experience for records administrators both with and without liaison programs. Date: Wednesday, October 18, 2017.

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How to Manage Information - Growing Your Own Success

AIIM

Your information has the potential to help you digitally transform and understand, anticipate, and redefine experiences for your customers. This is the case for many of us; our information is just sort of there, unmanaged, invisible, and stored in a bunch of different places. But, information is a different type of asset.

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