Analytics Customer Experience Manufacturing Marketing 
IBM Big Data Hub
FEBRUARY 12, 2024
An evolution of customer experience (CX) was to be expected. Throughout modern history, organizations have encountered internal and external challenges that changed how they interact with customers and how customers view those organizations. Customer needs changed. Customer retention is difficult to keep high.
Info Source
DECEMBER 8, 2023
KEY TAKEAWAYS This vertical market assessment is an integral part of Infosource’s analyst services in the Software practice. We analyse industry sectors in key countries around the world and leverage this knowledge in the regional forecasting of the Capture & IDP market.
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Info Source
SEPTEMBER 15, 2023
The demand for the automation of transactional business processes continued to increase, fueled by the shortage in skilled staff and increasing customer experience expectations following the pandemic. Asia saw a strong recovery of market demand in 2022 while the demand in Latin America increased strongly but remains at a low level.
Reltio
JANUARY 23, 2020
Customer experience. If you haven’t come to the conclusion that CX matters, volumes of research quantifies the value of providing an exceptional - or even decent - customer experience, and the perils of getting it wrong. . PwC conducted eye-popping research into the future of customer experience. 88% of U.S.
Info Source
NOVEMBER 13, 2023
The market growth, however, was driven primarily by digital business inputs, in particular email inputs with attachments and secondarily mobile devices. For the Capture & IDP Software market in the EMEA region, Infosource predicts an accelerated growth of end customer investments in the next 5 years.
IBM Big Data Hub
MAY 31, 2023
This is especially true in manufacturing and industrial engineering. which involves the integration of advanced digital technologies and IoT into manufacturing processes and connected devices that transmit and receive instructions and data. Smart components (phones, tablets, sensors, microprocessors and analytics).
Info Source
OCTOBER 21, 2022
Business use cases that involve unstructured inputs are increasingly addressed by RPA vendors, which is leading to a convergence of the traditional Capture and the Capture-related part of the RPA market. In the 5-year forecast period, Infosource expects the Capture & IDP market to grow to almost 8.5 Billion US$ in 2026.
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