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Better Supporting the Have I Been Pwned API with Zendesk

Troy Hunt

You could read the instructions when signing up for a key, but who remembers what they read months ago? There's also a greater expectation of support for everything from how to construct an API request to what to do when you keep getting 429 responses because you're (allegedly) making too many requests. I don't know!

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GUEST ESSAY: How to mitigate the latest, greatest phishing variant — spoofed QR codes

The Last Watchdog

For example, users should know that Microsoft, Zoom, ZenDesk and other platforms will NEVER ask you to log in via QR code, which is something that users may often fall prey to. This is a true reflection of the attack landscape. Also, users generally receive the email on their device but scan the QR code with their phone.

Phishing 202
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Integrations (and Metaservices) For The Win

John Battelle's Searchblog

What makes for a truly NewCo business? I’ve been giving this question a lot of thought the past six or so months, leading to posts like Maybe The Best Way To Change the World Is To Start a Company , Living Systems and The Information First Company , What Makes a NewCo , and posts on NewCos like MetroMile and Jack.

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7 Best Attack Surface Management Software for 2024

eSecurity Planet

Attack surface management (ASM) is a relatively new cybersecurity technology that combines elements of vulnerability management and asset discovery with the automation capabilities of breach and attack simulation (BAS) and applies them to an organization’s entire IT environment, from networks to the cloud.

Cloud 112
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DMARC Setup & Configuration: Step-By-Step Guide

eSecurity Planet

p=none The ‘p’ tag stands for policy and instructs the participating recipient email server what to do with mail that doesn’t pass the SPF or DKIM tests and yet claims to be from your domain. Definitions, Pros, Cons, and More first. DMARC policies define how SPF and DKIM records should be handled by email servers.

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Beyond basics: Six tips for an exceptional customer service strategy

IBM Big Data Hub

About 70% of customers report making purchase decisions based on the quality of their customer service experience, according to Zendesk. They also know it has never been easier to switch solutions or products if they’re not getting what they want from those organizations.

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Most Organizations Do DMARC Wrong. Here’s How to Do It Right.

eSecurity Planet

What is DMARC? What is DKIM? What is SPF? and help desks (ZenDesk, etc.). Without the more restrictive enforcement policy, organizations place an unnecessary burden on email security applications and increase the likelihood of a phishing attack successfully impersonating a brand. sales (Salesforce, etc.),

IT 116